I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

Not a right fit for me but the gentleman on the other end of the email was both delightfully…read morepleasant and helpful with his breakdown.

Very good communication when needed from office and flexible when it comes to scheduling.read more

We were fortunate to connect with Lauren from Visiting Angels while my Mother was in a rehab…read morefacility due to a broken hip. Once Mom was able to return home we knew she would need assistance during the day while we were away. Lauren was mentioned during a support group for a rare disease my Mother has. She was very thorough, communicative and listened to what my Mother needed. It took a reasonable amount of time to find the right caregivers that meshed well with Mom. But, that was expected, as new people enter one another's lives it takes time to find the right fit. Lauren's team literally saved her life. Part of Mom's neurodegenerative disease impacts her ability to chew, and swallow. While taking her morning vitamins one day, Mom began choking and the visiting angel with her immediately knew what to do. Had the caregiver not been with Mom that day she wouldn't be us. Unfortunately because the disease continued to progress we eventually had to find a suitable home to provide her with 24 hour assistance. Had Mom's disease not progressed, we would not have stopped working with Lauren and her Visiting Angels team. Lastly, I believe SD Visiting Angels was previously owned and operated by someone else, prior to Lauren taking ownership. I cannot speak to the caliber of the earlier company, however, Lauren is a knowledgeable, genuine and caring person. We are thankful we were able to work together to source caregivers for our loved one.

Best caregivers. Very dependable always there and always on time. They do everything from bathing…read moreto clothing to feeding, Cooking meals and even light cleaning. We completely recommend them for any family member or friend. Karen is the best if you can get her she treated us just like family

Excellent care. Reliable. Professional and kind. The caregiver does it all, from bathing to…read moredressing to making healthy meals. She is fantastic.

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.

Andrew and his staff have gone way beyond to provide me with the best home healthcare. I could hope…read moreto receive thank you so much.

I'm finally getting around to writing this review…read more Dwight is absolutely amazing!!! In early February we were looking for care for my dad. I called Dwight at 7:30 to leave a message. He actually picked up the phone. He talked with me for about 40 minutes, explaining all the services he offers and how it would look helping my dad (and mom). He knows his stuff! Very compassionate. Knowledgeable. Caring. There are a lot of things to consider when hiring a caregiver. Legalities. Regulations. Matching a caregiver with a client. So much more. Dwight explained it all so clearly. Big one: If you have a long-term healthcare insurance policy, make sure to check the waiting period. My mom hadn't looked at the policy in years, and sure enough there was a waiting period. His advice on activating it was on point. He met with my mom and I within a week of first talking on the phone. He re-explained to my mom all the services he offers. She was able to use him for only a week....my dad returned to the hospital. And never returned home. Dwight was so supportive. Would not hesitate to call Dwight.

Well. I have lived at Brookdale Garden Grove for over 6 months.. Best decision I ever made…read moreregarding myself. The highlights of many of my days is delicious breakfast .. followed by chair exercises. 10:30 is fabulous crafts . .. talents I didn't know I had!! Your choice of trivia, bingo watching TV In the Resident Lounge. Tuesday is Shopping at local stores. Thursday is amazing.. we have our own bus and take excursions to great restaurants or attractions. Thank you Luz Garcia for making my life fun and creative.

I can't thank Angela enough for her incredible help in finding a Board and Care home for my dad on…read moresuch short notice. She was compassionate, responsive, and truly went above and beyond to make a very stressful situation so much easier for our family. Angela took the time to understand my dad's needs, guided us through every step, and found a great placement that gives us real peace of mind. Her kindness and professionalism made all the difference -- I'm so grateful for her support and would highly recommend her to anyone navigating senior care decisions.

Great company to deal with, so flexible with scheduling and great communication! They were…read morecompassionate and helpful. I have recommended them to other friends with elderly parents needing assistance!

Our grandmother turned 80 this year, after visiting her we realized she needed help. We didn't want…read morea nurse, we wanted a companion. Someone that would he there for her through out the day. 24 hour caregivers were recommended to us by a family friend. After interviewing 2 care takers, we made our decision. They were both qualified and background checked, which was an important factor for us. It's been a couple of months, and we are very happy with the care.

Do not staff shifts. My 89 year old mother left without a caregiver numerous times. There solution…read moreis to get another company to fill in for their inadequacy. We have had care Mon - Sat for 4 to 5 years the could not fill a shift so they gave up and canceled the shift. After hours would not even look for a fill in caregiver but just kept telling me I must follow the rules and give them 48 hrs notice if I want a shift. To add insult to injury the after hours Manager ended every communication with have a blessed day which is kind of fake and insincere because they are leaving a 89 year old women with many issues without care and have no desire to help.

They are the best! I'm so much less worried about my mom now. She has the greatest caregivers who…read moreput their heart into their work and take excellent care of her. They're intelligent, have good judgment and went above and beyond when my mom was in the hospital and after she was discharged, I can't recommend them highly enough.

When I first called At Home Nursing Care, I was very stressed and unsure of what I needed but when…read moreAlyssa answered the phone, she helped answer a lot of my questions and calmed my nerves. They were able to schedule a needs evaluation with my family and I to figure out what type of care we needed. I would recommend At Home Nursing Care to anyone who might need care at home for a loved one.

Our experience at Ivy Park has been excellent. Their staff are attentive, caring, and friendly, and…read morethere are always a number of them out on the floor helping residents and managing things in general. Their activities and outings are thoughtful and fun. We're very grateful for all that they do.

One year ago this month my now 88 year-old first cousin, a retired Navy veteran, asked me to come…read moreto LA Jolla to help him find a nursing home to live out his life. I made the trip from Colorado at once and found him needing not a nursing home but an assisted living facility whereby he could get daily assistance. Luckily his doctor agreed with me and I started the process. Fortunately he had a facility in mind as it was just across from his VFW club so we set up an appointment to view Ivy Park @ La Jolla. It was love at first sight for both him and me. We started the admission process and I returned home to take care of my own business and returned to La Jolla 2 weeks later. In just 10 days I arranged his moving from his nearby apartment which he maintained for 30 years to Ivy, bought furniture for hi new apartment at Ivy, processed all paperwork needed and got him moved in Ivy on July 24th. During the last year I have made 6 trips to see him and handle different physical and financial affairs over a period of 35 days total. During this time I have witnessed a remarkable physical and mental improvement in his overall well being. He has gained almost 30 pounds due to quality nourishment of 3 wonderful daily meals. In addition to the food, the overall atmosphere at Ivy, under the leadership of Meg and her team is awesome. Meg's door is always open, not hidden in a secluded private area, but right on the 1st floor behind the reception desk. She keeps her thumb on the pulse of everything at Ivy. Meg's management team is awesome - Medical, Dietary, Housekeeping, Admissions, Maintenance, Transportation and most of all the Activity Department. This team has allowed my cousin to truly THRIVE under their care. I never had a loved one in Assisted Living but several were in Nursing Homes including my Mother for 12 years along with several aunts and uncles. I am used to caring for loved ones in the twilight of their life and I can say that I have never ever witnessed the care and compassion that is prevalent 24-7 at Ivy. In closing it is definitely difficult at times handling a loved one's care from 900 miles away but Ivy Park makes it so much easier on me, a single 79 year old bachelor. When the time arrives that I need assistance with my life I would definitely consider Ivy Park for sure. What better endorsement - actually someone willing to move to California!!! God Bless everyone at Ivy Park! Mike Hoffman