I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

Not a right fit for me but the gentleman on the other end of the email was both delightfully…read morepleasant and helpful with his breakdown.

Very good communication when needed from office and flexible when it comes to scheduling.read more

We were fortunate to connect with Lauren from Visiting Angels while my Mother was in a rehab…read morefacility due to a broken hip. Once Mom was able to return home we knew she would need assistance during the day while we were away. Lauren was mentioned during a support group for a rare disease my Mother has. She was very thorough, communicative and listened to what my Mother needed. It took a reasonable amount of time to find the right caregivers that meshed well with Mom. But, that was expected, as new people enter one another's lives it takes time to find the right fit. Lauren's team literally saved her life. Part of Mom's neurodegenerative disease impacts her ability to chew, and swallow. While taking her morning vitamins one day, Mom began choking and the visiting angel with her immediately knew what to do. Had the caregiver not been with Mom that day she wouldn't be us. Unfortunately because the disease continued to progress we eventually had to find a suitable home to provide her with 24 hour assistance. Had Mom's disease not progressed, we would not have stopped working with Lauren and her Visiting Angels team. Lastly, I believe SD Visiting Angels was previously owned and operated by someone else, prior to Lauren taking ownership. I cannot speak to the caliber of the earlier company, however, Lauren is a knowledgeable, genuine and caring person. We are thankful we were able to work together to source caregivers for our loved one.

I can't thank Angela enough for her incredible help in finding a Board and Care home for my dad on…read moresuch short notice. She was compassionate, responsive, and truly went above and beyond to make a very stressful situation so much easier for our family. Angela took the time to understand my dad's needs, guided us through every step, and found a great placement that gives us real peace of mind. Her kindness and professionalism made all the difference -- I'm so grateful for her support and would highly recommend her to anyone navigating senior care decisions.

Great company to deal with, so flexible with scheduling and great communication! They were…read morecompassionate and helpful. I have recommended them to other friends with elderly parents needing assistance!

Our grandmother turned 80 this year, after visiting her we realized she needed help. We didn't want…read morea nurse, we wanted a companion. Someone that would he there for her through out the day. 24 hour caregivers were recommended to us by a family friend. After interviewing 2 care takers, we made our decision. They were both qualified and background checked, which was an important factor for us. It's been a couple of months, and we are very happy with the care.

Do not staff shifts. My 89 year old mother left without a caregiver numerous times. There solution…read moreis to get another company to fill in for their inadequacy. We have had care Mon - Sat for 4 to 5 years the could not fill a shift so they gave up and canceled the shift. After hours would not even look for a fill in caregiver but just kept telling me I must follow the rules and give them 48 hrs notice if I want a shift. To add insult to injury the after hours Manager ended every communication with have a blessed day which is kind of fake and insincere because they are leaving a 89 year old women with many issues without care and have no desire to help.

We hired Crystal and her staff to help with our Dad. He's 95 and was waiting for a place in…read moreAssisted Living to open up. Gabriel was his main caregiver and was always there promptly (sometimes even early) and took wonderful care of our Dad. Made sure he was fed and dressed and even worked with the AL staff during the move. We are grateful for the attention that our Dad received and would hire them again.

This review is a long time coming. This company used to be called Home Care Assistance and their…read morebusiness model is to have a case manager who serves as the coordination and contact point for the client and the caregivers, rather than just schedulers who blindly send people off to old people's houses. This is at least their value proposition and why they charge more than other agencies. My mom passed away in June of 2024 and over the course of two and a half years she had three different case managers, so not exactly the model of stability. That said, two of them were professional if not necessarily that effective or useful, which was at least partially an organizational issue. One thing to note is that the quality of caregivers is probably not very different at other similar agencies. We also had a couple caregivers from Coast Care and I don't think they were any better or worse than those from The Key. The Key (as I'm sure they all do) claims to train their folks, but many of them routinely ignored their supposed training, such as not taking checks directly from the client. The real crux of the issue with this agency, other than the questionable ROI for the higher hourly rate, was an issue with one particular caregiver for whom The Key refused to take responsibility. My mom was essentially confined to a recliner and virtually never left her apartment. Yet, at some point, bed bugs were discovered in her unit. When the facility maintenance employees told my mom about this, the caregiver (from The Key) who was there at the time blurted out to them that she had had them four times at her home, as if to suggest that it was not a big issue. When an administrator at my mom's facility informed The Key about this, they followed up with the caregiver, who denied saying it and took offense at being suspected of being the source despite having a recurring issue in her own home. There was literally no one else it could have been but ONE of their caregivers, who were there every day. My mom had to pay a shocking amount of money to have her room treated and, rather than making a goodwill concession to pay a small portion for the caregiver who was the very likely source, The Key simply took the caregiver at her word and made no effort to take a small amount of responsibility. From my experience, the elder industry is full of companies happy to exploit one of society's most vulnerable segments and The Key is no different. Please be aware of this if you are in the unfortunate situation of needing services and treat these companies as a last resort. It is very expensive and they won't fix the messes they make.

We found Assisting Hands when a California based family member conducted an extensive and thorough…read moresearch of options to provide care for my wife's father. As my father in law is now approaching 102 (next month), the level of care is now essential and "round the clock". With us living on the East Coast and for my wife's father to be able to remain in his own home, having a fully reliable and conscientious service was not only very important but now has become a true requirement. Because of the commitment and dedication of the owner and a number of also extraordinary staff members, we believe that the care provided has most often been truly excellent. Over now more than 2 years, Assisting Hands has earned our Trust and Confidence. When a caregiver was unavailable, Assisting Hands has always been agile and "there" to assure continuous "on site" coverage, without exception. We thank the owner and a large number of caregivers for their fine efforts, often exceeding high expectations, and delivering a level of service that has permitted my father in law to be able to stay in his home, as he very much wanted and currently desires. Should there be any questions that could be addressed by us, kindly contact the owner of Assisting Hands for our Western, New York contact information. It is true for us that a partnership with an organization such as Assisting Hands works best when there is an active family support person(s) in full contact with the service provider. The owner of Assisting Hands has gone well beyond more than both normal and high expectations to personally do everything possible to provide quality, timely, and proactive service. We have been very impressed and appreciative for the excellent overall personal services received. We very much recognize what Assisting Hands has provided for our family. We are grateful to my wife's sister for finding Assisting Hands and initiating its services, and to Nina for her caring approach in running her business. JGU

I love this crew they help me so much with my mom! indeed they are a true blessing! love their…read moreservices! it helps me be sane and not worry so much about my 86 years old mama. I highly recommend them to anyone!

Cheer stepped in on same-day notice (on a weekend) when my mom came home from the hospital for…read morein-home hospice care. The caregivers were experienced, highly capable, and some of the most gentle, caring people I've ever met. They did all the necessary things for mom that I couldn't do. Losing a parent is never easy, but the Cheer team made it a lot easier. Admin was also available and always prompt, often proactive. Exemplary service and compassionate care.

We had an outstanding experience with Cheer Home Care for my mom. From the initial meeting to get…read moreto know my mom and identify the perfect caregiver to the on-going care she received in-home, we experienced a commitment to providing the best service, detailed attention and dedication to providing all-encompassing compassionate support. The caregivers were wonderful, really a joy to be around. Our care needs changed overtime, and the Cheer team flexibly accommodated these changes and even provided recommendations for breadth of service options to better support my mom's needs. I would highly recommend Cheer and know we will use them again should the need arise.

My sincerest gratitude to Lise for her expertise, compassion and professionalism during a difficult…read moretime for me and my family. She was a comforting guiding light as we needed to quickly come up to speed on an area I was basically clueless about. She stayed in contact and provided realistic options. I never once felt like she was motivated by a referral fee as I did with other contacts who reached out and could definitely see that she was placing the needs of my father and my family first and foremost. HIGHLY recommend.

Lise was amazing to work with when I really needed help finding a new home for my mom with the…read moreproper support. Highly recommend reaching out to her!