We had a very positive experience with all of the staff at Home Care of La Jolla. What most…read moreimpressed me was whom I will call director of nursing since I do not know her title. She came immediately when we said that we were "shopping" for a care agency to help us with my mother with dementia. Since that very day we met, we continued to receive help, sometimes on a daily basis for almost a year. Mother has since gone into a facility which we feel will handle Mother's needs, but if i do need additional assistance, I will call Home Care of La Jolla. The person who helped us is since gone, but I am sure that the company will hire equally competent personnel.

I was at my wits end trying to find someone to help with care for my mom on a moments notice. She…read morejust had surgery a few days prior and realized that she would need more help than she thought. Not only was Home Care of La Jolla incredibly friendly, understanding and thorough, they were extremely efficient in getting someone out to my mom's house within 2.5 hours. This was amazing to have service so quickly. We now have a home visit scheduled from a CNA for the next 4 days. Their prices are very reasonable and they are responsive. The first CNA, Mary, arrived on time and was patient and helpful. I highly recommend Home Care of La Jolla for home health care and would definitely use them again in the future for care. This company and its employees really impressed me.

We hired Crystal and her staff to help with our Dad. He's 95 and was waiting for a place in…read moreAssisted Living to open up. Gabriel was his main caregiver and was always there promptly (sometimes even early) and took wonderful care of our Dad. Made sure he was fed and dressed and even worked with the AL staff during the move. We are grateful for the attention that our Dad received and would hire them again.

This review is a long time coming. This company used to be called Home Care Assistance and their…read morebusiness model is to have a case manager who serves as the coordination and contact point for the client and the caregivers, rather than just schedulers who blindly send people off to old people's houses. This is at least their value proposition and why they charge more than other agencies. My mom passed away in June of 2024 and over the course of two and a half years she had three different case managers, so not exactly the model of stability. That said, two of them were professional if not necessarily that effective or useful, which was at least partially an organizational issue. One thing to note is that the quality of caregivers is probably not very different at other similar agencies. We also had a couple caregivers from Coast Care and I don't think they were any better or worse than those from The Key. The Key (as I'm sure they all do) claims to train their folks, but many of them routinely ignored their supposed training, such as not taking checks directly from the client. The real crux of the issue with this agency, other than the questionable ROI for the higher hourly rate, was an issue with one particular caregiver for whom The Key refused to take responsibility. My mom was essentially confined to a recliner and virtually never left her apartment. Yet, at some point, bed bugs were discovered in her unit. When the facility maintenance employees told my mom about this, the caregiver (from The Key) who was there at the time blurted out to them that she had had them four times at her home, as if to suggest that it was not a big issue. When an administrator at my mom's facility informed The Key about this, they followed up with the caregiver, who denied saying it and took offense at being suspected of being the source despite having a recurring issue in her own home. There was literally no one else it could have been but ONE of their caregivers, who were there every day. My mom had to pay a shocking amount of money to have her room treated and, rather than making a goodwill concession to pay a small portion for the caregiver who was the very likely source, The Key simply took the caregiver at her word and made no effort to take a small amount of responsibility. From my experience, the elder industry is full of companies happy to exploit one of society's most vulnerable segments and The Key is no different. Please be aware of this if you are in the unfortunate situation of needing services and treat these companies as a last resort. It is very expensive and they won't fix the messes they make.

When my 102-year-old mother came to San Diego in December 2025 for her winter stay, we realized…read morethat she had declined significantly from the previous year. While still able to get around with her walker, she needed assistance for many of her daily functions. As we are both in our late 70's, we determined that some in-home weekly assistance would be needed. Relying on Yelp reviews we contacted San Diego Home Caregivers and met with the owner Sterling Miles. It was clear from the start that finding the right caregiver and meeting all of Mom's needs was his top priority. He even gave us information on other options in case his services might not meet our needs. He is genuine in his concern and commitment to providing top level care. We could not have been more impressed when we met Mom's new caregiver Jasmine. Her cheerful, warm personality was a perfect fit, and Mom was immediately comfortable with her. She went out of her way to not only care for Mom but to also help us in any way she could. Unfortunately, by the end of January Mom was at the end stage of her life. Because she was so comfortable with Jasmine, we had her continue to come even though Mom also had Hospice care by that time. As 20 family members came to say their goodbyes over the final two weeks, they were also very impressed with how caring Jasmine was and how much Mom appreciated having her there. We highly recommend Sterling and San Diego Home Caregivers.

I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

Cheer stepped in on same-day notice (on a weekend) when my mom came home from the hospital for…read morein-home hospice care. The caregivers were experienced, highly capable, and some of the most gentle, caring people I've ever met. They did all the necessary things for mom that I couldn't do. Losing a parent is never easy, but the Cheer team made it a lot easier. Admin was also available and always prompt, often proactive. Exemplary service and compassionate care.

We had an outstanding experience with Cheer Home Care for my mom. From the initial meeting to get…read moreto know my mom and identify the perfect caregiver to the on-going care she received in-home, we experienced a commitment to providing the best service, detailed attention and dedication to providing all-encompassing compassionate support. The caregivers were wonderful, really a joy to be around. Our care needs changed overtime, and the Cheer team flexibly accommodated these changes and even provided recommendations for breadth of service options to better support my mom's needs. I would highly recommend Cheer and know we will use them again should the need arise.

Very good communication when needed from office and flexible when it comes to scheduling.read more

We were fortunate to connect with Lauren from Visiting Angels while my Mother was in a rehab…read morefacility due to a broken hip. Once Mom was able to return home we knew she would need assistance during the day while we were away. Lauren was mentioned during a support group for a rare disease my Mother has. She was very thorough, communicative and listened to what my Mother needed. It took a reasonable amount of time to find the right caregivers that meshed well with Mom. But, that was expected, as new people enter one another's lives it takes time to find the right fit. Lauren's team literally saved her life. Part of Mom's neurodegenerative disease impacts her ability to chew, and swallow. While taking her morning vitamins one day, Mom began choking and the visiting angel with her immediately knew what to do. Had the caregiver not been with Mom that day she wouldn't be us. Unfortunately because the disease continued to progress we eventually had to find a suitable home to provide her with 24 hour assistance. Had Mom's disease not progressed, we would not have stopped working with Lauren and her Visiting Angels team. Lastly, I believe SD Visiting Angels was previously owned and operated by someone else, prior to Lauren taking ownership. I cannot speak to the caliber of the earlier company, however, Lauren is a knowledgeable, genuine and caring person. We are thankful we were able to work together to source caregivers for our loved one.

Update: on May 28, 2025, I left an honest review that said I have been getting bills from this…read morecompany and I don't have an account. I tried to call, the number was fake. Today, October 1, 2025, they called me. More than 4 months after I reached out for help. The customer service representative insisted that I have an account. I still don't. She said my review is not accurate because they never charged me. She said I should have reached out through their portal to cancel instead of the phone number on their invoice. Of course, I had no portal access because I do not have an account. This service is a scam.

DO NOT WASTE YOUR TIME OR MONEY!…read more Worst company ever. If I could give a negative score, I would. I filled out the questionnaire and provided background info regarding my health (as they prompted); what other medications I've tried and where I'm at in my weight loss journey. The doctor, or whomever prescribes the medication, didn't listen whatsoever so it the point of providing info and wasting the time communicating if they don't HEAR you?!?! I end up throwing $398 out the window because they will prescribe such a low dose or a placebo. You feel nothing. What side effects?? No problem, if you're injecting a diluted dose. They also do their best to sound concerned, but if they truly are concerned about satisfied customers, there are many avenues they could have taken to rectify my horrible bank account draining experience. DO NOT WASTE YOUR TIME OR MONEY!

Matt August has been my savior. My 85 year old husband fell and fractured his arm. There was no way…read moreI could assist him. I found FirsLight and the came out that day. Matt is so caring and understanding of his needs,. Matt showers him and dresses him and takes him with walker outside. Helps with recommended exercises of his arm. I am forever thankful for Matt and highly recommend FirstLight Home Care. 760 908 8408

From the owner: FirstLight Home Care is a leading home care company dedicated to providing reliable, compassionate…read morecare to adults in need of extra support. We are a lifeline not only for seniors, but for veterans, adults living with dementia, people recovering from illness or surgery, and those 18 and older who need care in the place they call home. Our caregivers offer companionship and help with daily tasks, whether it’s laundry, transportation, medication reminders or personal hygiene. We exist to help people have their best day, every day. Our mission is to provide 24-hour compassionate care so that all families served have peace of mind knowing their loved ones are getting the support they need to enjoy the quality of life they deserve.

Diego and Blake were absolute life savors to my family and I! I cannot thank this company enough…read morefor all the care and support they provided. Home Care Placement is an invaluable service that everyone should know about.

I can't thank Angela enough for her incredible help in finding a Board and Care home for my dad on…read moresuch short notice. She was compassionate, responsive, and truly went above and beyond to make a very stressful situation so much easier for our family. Angela took the time to understand my dad's needs, guided us through every step, and found a great placement that gives us real peace of mind. Her kindness and professionalism made all the difference -- I'm so grateful for her support and would highly recommend her to anyone navigating senior care decisions.