yesterday I went to go get my hair bleached and cut. I told Amber that I only wanted a trim. I…read morewanted long face framing layers and I wanted to keep my length she had curled my hair and when I got home and straightened it, there was a straight line cut off half of my hair leaving me with a literal bowl cut in the back. There was a bowl on my head basically the color that she did was fine. It could've been better but the cut was horrendous. I'm left with mid length when I had hair that went to basically the top of my butt. she was talking the entire haircut and she was making me seem like it was really good, but in the end it wasn't.

From the owner: The Color Gallery specializes in Women/Men & Kids Haircuts, Custom Haircoloring, Waxing,…read moreConditioning Treatments, Straightening Treatments & Nail Services. We welcome clients of all ages!

I've been coming to WAXED in the glass city for months and I have had a great experience each time!…read moreI have worked with Makaylah and Linda and they are both fantastic and do an excellent job.

I very to see Avery after getting a Brazilian Groupon and was thoroughly pleased with her service…read more The space is clean, she is friendly and knowledgeable. As a result I have found a "wax girl" in Toledo's

These ladies don't disappoint!!! I have tried other places but these ladies get me in faster and do…read moresuch a great job with a smile! I love getting my hair styled at the end! I always feel so pretty!

From the owner: Hair, Nail, Pedicures, Waxing, Tanning, Massage and Facialsread more

Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

I booked a couple's massage as a gift for my husband with the intent for both of us to start out…read morerelaxed for a date night. I gave some stars as he had an excellent massage and that was the top priority for me. I did not know the therapists we booked with ahead of time, so had no expectation of the type of message we would receive. His therapist asked us both if we had an area to focus on and we both voiced that our shoulders could use some extra attention. He received this extra attention, so relieved he was heard. My massage was more like a gentle skin rub and very repetitive. There was no focus on a specific muscle. I would not give a poor review based on this as maybe that was her style. My only other critique during the message would have been that she did not communicate much. When directed to turn over onto my stomach the only direction I received was "I am going to lift this thing". I thought this was odd (if it was my first message that would have been confusing and uncomfortable), but I instinctively knew what she meant. Just odd. I thought maybe she was new. We were ready to leave and felt good about the experience for my husband and had no opinion of my own message experience. This is when my opinion changed. As I was walking out of the restroom, I saw the therapist that had just finished my message visibly upset with her hand over her face. Another therapist was rubbing her back and she said " I am just feeling so sick". This is when I became very uncomfortable and left. It was the only time I have ever left a message less relaxed than when I arrived! Needless to say, not the relaxing start to our date night. I couldn't shake the uncomfortable feeling. I called the manager. He said he would speak to her. I have to give credit in that he at least called back and left a voicemail. He did confirm that she was unwell but pulled herself together to take another client. He assured me not to worry that she showed no sign of fever or knowledge of contagious illness to worry about. I would have more respect if this was handled professionally. I feel she should have communicated this prior to the message and left me the decision to opt out or for her to say she was not feeling able to give a suitable message based on how she felt. Instead, she just put me in a position of her going through the motions and after hearing how she felt, I in turn felt bad for her working through that honestly. I should not have been placed in that position. It was very unprofessional for a client to witness. Based on this experience, I don't have trust to return. It's one thing for a message to fall short of a desired expectation, but another to feel like a burden and to be given a poor follow up on an uncomfortable situation that would have been more relaxing if it never happened. Update: I appreciate the response from Dietra, Serenity Owner, acknowledging that my experience was not suitable, as it was not. In fact, the manager's voicemail response indicated that the therapist was lightheaded and nauseous during. Again, I stand by that a professional approach with client experience in mind would have been to communicate that she was unwell, regardless of what, and a poor experience for all avoided.

I just moved to the area and needed an aesthetician. Heidi is very knowledgeable and quite…read morepleasant. Ive done waxing with her and the most relaxing facial ever. I glad i found her. I've already had two appointments with her and look forward to my next facial.

What a lovely experience! I had my eyelashes done at Skincay in preparation for my niece's wedding…read more People teased me a little bit about the amazing transformation - my eyes looked so good. I sure enjoyed having beautiful lashes. They lasted a long time too. And, the studio is brand new. I walk by it on my way to my hairdresser and watched it get built out. It turned out beautifully. It's nice and large so you don't feel all scrunched in there. And, she has a window too. I highly recommend Skincay -- Heidi is super nice and welcoming. She does everything she can to make you comfortable. Enjoy!

I really enjoyed my experience at Lynette D. Jones Esthetics. The space is very relaxing. My…read moreappointment was for a full leg wax and underarm wax. Everything went great and I would surely recommend Lynette to others!

From the owner: We specialize in individualized Acne Treatments with a 90% clearing rate, Hyperpigmentation, Anti…read moreAgeing Treatments, Brazilian Waxing, and Brow Design.

Booked this service online and even received a first time discount which was great. Blake was my…read morewaxer and she was absolutely incredible. She asked me what I wanted each step of the way and really made sure I was happy with the service before leaving. She even offered to do a touch up wax in a few days for the stragglers which I had never been offered before. She was quick yet took her time where it mattered. The actual service could have been so much more painful but she was so great about pulling the strips and allowing time for me to freak out lol. The lotions and serums they apply to the waxed area are so soothing and I left feeling very comfortable. I don't live here but if I did I'd make her my go-to girl!!!

Brooke was fabulous and she really explained the procedure well! Lower Leg waxing. I will go back…read moreagain!

I moved back recently to the area and found Saloni's salon online and went for the first time. Her…read morestudio is beautiful, clean, and vibrant. She is extremely professional and thoughtful with her work and recommendations. I'm so glad I found this spot and can't wait to keep coming for years to come!

Saloni hands down provides the greatest customer service in all of Ann Arbor! She's always…read moreincredibly welcoming and does a great job with eyebrow threading every time I visit!

I was given the very best spa treatments; my whole time there was centered around my comfort!…read moreThe entire staff are extremely kind, patient, skillful and devoted. I had the loveliest day; an experience I'll treasure always! I felt that each staff member is committed to making the cancer journey easier for those they serve. Words can't convey my gratitude!

Lovely salon! Wonderful service options! Katie is so kind The staff made my visit amazing! The…read morevichi shower is so nice and a unique experience for sure. Loved my facial Thank you for the Cherished Friends spa day! I had never had a spa day and this was extra special!

I went in for a consultation for permanent makeup. The…read moreshop is very small, but it was clean, smelled good and the women were fairly nice. This is about all the good things I can say about it. I got there 10 minutes early and still had to wait 25 minutes past my appointment time. This was slightly frustrating since I drove down 30 minutes from Toledo. When I met with the permanent makeup artist, she was ill prepared. She had NO pictures of her past work. How do you expect me to let you basically tattoo my FACE without having photos of your work? No way! She said she could show me some on her computer when I came in to get the work done... seems a little backwards to me. She also did not do a patch test to make sure I wasn't allergic to the ink. From everything I've read about getting permanent makeup done, you get a patch test first. When I was getting ready to leave, she was trying to set up an appointment for me to get the procedure done. Yet she had no idea what her schedule was, and tried to set me up for an appointment time of another woman who MIGHT cancel. They just didn't seem to have their stuff together here, not very professional. Maybe if I was going in just to buy makeup or something it would be a nice place, but I would look elsewhere for permanent makeup.

Visited Skin Savvy to have my eyebrows done with permanent makeup…read more Have had this done twice before in the last 20 years as lost my eyebrows due to cancer. I found the staff to be very professional and Chelsea did a fantastic and professional job of explaining the procedure. She also worked with my input on insuring the color and shape. This was the best experience I have had on getting this done. Would highly recommend Skin Savvy and hope you check them out