What a great team! What a great product! I spent a large amount of time looking for flooring before deciding to purchase from Cherry Carpet. Why them? Best Price after looking everywhere! Best Selection after looking everywhere! Knowledgeable and relatable Sales Team. Knew their products and even showed pictures of their own homes, where they had installed some of the products. Wonderful family feel -They were not snobbish or condescending which was experienced at other locations. Great Service! Spent time answering questions, researching and finding solutions to unusual concerns. Great Workmanship. All the contractors used for installations were wonderful and did a great job. Everyone was professional and enjoyable. I spent a reasonable amount completing a renovation of flooring with them throughout my home, and never was I concerned with Cherry Carpet. I had to extend my purchase with them for almost a year, due to delays in renovations and they never expressed concern with the time or the payment. From Halley to Ashley to Lisa and their former Manager, Eric, a GREAT team. I have referred others to them, I will continue to do so. I will definitely return to Cherry Carpet should I need something else. This is a wonderful place for feeling confident that your needs will be met. read more

This review is LONG overdue. I got my floors over two years ago and I having been meaning to write this review ever since. Unsat! For all the military people out there - I first checked out Cherry Flooring after my realtor said an O-6 submariner did research on all the surrounding flooring companies and, after crunching the numbers, picked Cherry Flooring. That was enough of an endorsement for me! If you know, you know. Thank you to the submariner for your service to the flooring customer base! The Cherry Flooring Staff- While the product may ultimately matter most, the Cherry Flooring staff are top-notch. I felt like they were family by the time I was done redoing 90% of the flooring in my house. For background, I had just finished two back-to-back overseas tours, bought my first house, and decided to redo a lot of the house on a tight budget and timeline. What could go wrong? Amanda spent so much time with me as I repeatedly came back "just to look" because I couldn't make a decision! Once I finally selected everything I wanted, the dreaded COVID had other plans and delayed the products I had finally chosen... back to the drawing board. Amanda and the team didn't skip a beat. They found a similar product, negotiated prices for me, and next thing you know the flooring was installed and I was one happy Sailor! The Cherry Flooring Product- Carpet - The carpet I bought has been great. In hind sight, I should have skipped buying white carpet. That said, this carpet is incredible. I spilled a curry tomato sauce on it, didn't notice it for days, and thought for sure it would never come out. I was wrong! It came right up! Luxury Vinyl Flooring - Initially, I wanted hardwood. Forget that! The LVP is the way to go. So easy to clean, looks incredible, and I will never get a different type of flooring again. White Carpet - your days are numbered. The Installation - The installation was so easy, I was at work and the team kept me updated via text and Amanda checked-in on me multiple times. What can I say, I was nervous! The only issue I ran into was with my subfloor. If I could go back and do it again, I would make sure my subfloor was ready for new flooring. I have places where it wasn't even and had objects embedded into it causing bumps. I also would have added a thicker padding under the carpet. Hindsight is 20/20. To wrap up - I highly recommend Cherry Flooring and they will be my first call for all future flooring needs! read more

I got carpet and pad from this company. I ordered them through the phone mentioned to the guy that I Do NOT know if I am going to use the pad or not but will buy it just in case HE DIDN'T MENTIONED TAHT THEY DO NOT ACCEPT RETURN and place my order. After we move the old carpet realized that we do not need new pad . Call them for return they said I can't return them I should sell them on my Facebook WOW!!! Not recommend to buy anything from them if do you have to be there sells man and sell there products on your feedback!!! read more

These guys have done the carpet in our homes for many years. They have a good selection and have done a good job installing. I would recommend. Not 5 because its not beyond what you should expect or over and above. But at least as good as anyone else in the area. The person who has helped me named Hope is really working on making this a great experience. read more

They have some very nice selections there, but from the onset the sales representative had a nasty/nice attitude. I ended up buying all of my flooring from them in my renovation but the manner in which the sales person and her manager treated issues with order placement, actual product and their contractors was disappointing. Long story short, the carpet installers were shoddy and caused damages and the sales person grossly oversold me on product. When come to my house and ask me where I purchased my flooring from and I have to say go somewhere else where you'll get a better price, more professional salesmanship and better installers because none of it is worth the headache. read more

We asked them to match our carpet and they could not do that. I communicated that I wanted to schedule a time where myself or my husband would be home to over look the installation and they assured me they were insured and no one needed to be home for the installation. So they installed it without anyone home and needless to say that was a huge mistake. The carpets aren't even close in color. And when I called the next day to explain that not only did the carpets not match, but ask why the installers wouldn't confirm placing two different colored rugs up next to each other. They deflected responsibility and blamed it on poor communication between myself and my husband! I will never use this company again. We are now going to pay another company entirely to fix their terrible job. read more

Cherry Carpet & Flooring - Carpeting Near Me - Portsmouth, Virginia

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I had a great experience with Cherry Carpet & Flooring. The sales staff was very knowledgeable and friendly. They helped me select a great product for my bathroom flooring. In addition, their tile installer did a phenomenal job intalling the tile in the guest bathroom shower as well as the master bathroom floor and shower. read more

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Wonderful! Fantastic service, excellent selection. Chose recycled carpet, vinyl, and bamboo floors from here, all installed beautifully by these folks. Good prices. read more

Having two rooms in Dad's house re-carpeted. Cherry Carpet made the process quit easy and did a really good job!

I have several Oriental rugs and they need rebinding from time to time. Cherry Carpet and Flooring does an amazing job rendering them to look almost new. I know of no other carpet store that does this process. Glenda McConnell is always so pleasant, helpful and knowledgeable. There is a huge selection of carpet, rugs, flooring and tile here. This is the perfect place to go and get all of your flooring needs accomplished, such as remodeling your bathroom or kitchen. I highly recommend Cherry Carpets and Flooring. read more

Cherry Carpet did a great job on re-carpeting our master bedroom and two additional new rooms, as well as staircase. There were a few hiccups in the scheduling of the job which were not ideal, but the president called me personally and was very apologetic. It was a scheduling issue, not a quality issue. They QUICKLY rectified the issue, adjusted our bill and even delivered flowers on the new date of install! VERY impressed at how they turned, what could have been a bad situation, into a very good situation. We are very pleased with them and would do business with them again. read more

I am very impressed with Cherry Carpet. The big reason I originally chose them is because they have their own installers instead of contracting out. I needed the upstairs bedrooms and a stairway re-carpeted in my rental property. The prices were reasonable and less than we were expecting. The installation was scheduled in advance and we traveled from out of town for the installation. Unfortunately, that morning we learned Cherry did not have our installation job on their schedule that day. However, they quickly took care of the problem and gathered two of their installers who were at the house only a few hours later after they finished another job. The crew was very friendly and professional. They worked extremely hard without wasting any time, they kept everything neat and clean, and they did a fantastic job on the install. The scheduling issue could have been a big problem since we took off work and traveled out of town for the installation, but Cherry handled it very well and I give them 5 stars. read more