Cy Balis did an awesome job on my sewer line today. He was very friendly. He explained what he…read morewould be doing along with his partner. He also answered all my question. I highly recommend Service Professor.

We hired Service Professor to replace electrical panels in our pole barn and home. The technicians…read moretold us the job was complete, but when power was restored later that evening, the main breaker immediately tripped--proving the work had not been done correctly. We called customer service several times and were told someone would come out ASAP, yet we were instead scheduled for the next day with no explanation. We called customer service again and only then did they tell us that a manager would call us back in 24-48 hours, and that no personnel were able to diagnose or fix the issue that same day. Because of this, our home had no power--no AC, no hot water, no lights, and no running water. The temperature inside reached 85 degrees, and we had two chest freezers full of food at risk of spoiling. We were forced to purchase a generator and cords to keep food from spoiling. We also had to take an extra, unplanned, day off of work to wait for the problem to be fixed. We did not receive priority service the next day, and were instead scheduled as the "2nd job" of the day, after talking to customer service first thing the next morning. After repeated requests for action, a manager finally came out in the afternoon and was able to diagnose and fix the problem in about an hour and a half. They stated that they would reimburse us for the generator and gas, which is the bare minimum. Service Professor's complete lack of accountability, poor communication, and refusal to address the emergency situation they created make them entirely untrustworthy. I strongly advise against using their services, as they clearly do not stand behind their work or prioritize their customers when errors occur.

We had a neighbor's tree come down in the middle of the night and knock our power out and the mast…read moreoff of our house. I phoned Sims Electric at 8:00am and an Electrician was on our property and had everything repaired before 11:00am. Beth was so professional and great to speak with and Jackson and Ryan were quick and efficient. We would recommend Sims Electric to anyone and everyone. Thank you so much for your services!

About three years ago we had Sim's Electric come and change our fuse box to a breaker box in our…read moregarage. About a year later we started losing partial power in the garage every time we had a heavy rain. Sim's Electric initially promised (on numerous occasions) to return and address the problem, but never showed. We were eventually told that they were too booked/busy to respond anytime soon. We have used Sim's in the past and were very satisfied, but no longer.

Was a little slow getting started, but they had accessible REAL people on staff available to…read moreassist. As a result my Generac warrantee work was successfully completed and everything works great.

From Laura H We are…read moreso thankful to Mr. Electric! and would def recommend their service! this weeks storms took out our power line etc from the back of our house when a big tree limb fell. we couldnt be hooked back up by consumers until the repairs were done. we thought it would be a bit before we could have power restored. but thankfully Mr. Electric from Allegan came out asap and did the repairs and we had power back quickly!! They are amazing and I highly recommend them to everyone! Theyre very caring, very helpful and do an amazing job! Very fair pricing and they live right in my community! Thank you to Amber and Chris for all the great helpful communications, and also to your tech that came right out and did a super fast, great job too! Great help for a bad weather experience and we thank you for coming the same day and helping us get our power restored so quickly in the terrible heat!!

Never again. My entire house had to be rewired. Old nob and tube taken out.l, to be replaced by…read morecurrent 3 prong grounded wiring. One week after " completing" the job, I had electrical failures upstairs. They came back corrected their mistake. Second week during a renovation project the builder discovered the old nob and tube wiring they said they removed was still intact and ACTIVE! Whitney came back out a second time and took care of the issue. Third week I went into the basement and discovered they had taken out all the light socket and electrical switches and didn't replace any of them. Five in total. In addition the " boss" adamantly said to take care of each of those three problems it would cost extra. Thank goodness I had a contract. emEnd if discussion. My son, had a very similar issue not knowing it was Whitney that I hired. Whitney sent out a plumber to fix a Clogged drain. My son used a plumbers snake and a few other things to remedy the problem clog to no avail. when the plumber from Whitney came, my son showed him where the clog was. Plumber said you need a snake to unclog it and I didn't bring one. Charged my son $250. My son said your website says free estimates. Plumber replied, estimates are free. This is a diagnostic fee. Good grief. I highly do not recommend this company

Al customer service!!!!!!!!! hired them to install a water softener and filtration system and…read moreinstall and vanity in our bathroom. We have had three separate issues from the that they have done and cannot get them back out here. AI AI when you have that a plumbing company has done that is now leaking on your brand new carpet and walls but completely remodeled house and you cannot get a hold of anybody. This is not a company you work with and clearly they don't really know what they're doing anyways. do not use!!!!!!!!!

Never responded back to be after I told them what was going on with my manufactured homeread more

On time, professional, cost effective, knowledgeable, and honest. After troubleshooting the…read moreelectrical issues and quotes from 3 other companies, Grand Bay's repair assessment and repair cost was the most reasonable. Very good company.

From the owner: We are a full-service electrical company servicing Grand Rapids, Lansing, Wyoming, and nearby in…read moreMichigan. For over a decade, Grand Bay has been honored to provide our community with comprehensive electrical installation, maintenance, and restoration. We install high-quality generators, security cameras, and electrical wiring to ensure your property is prepared for anything. Book a free estimate online or call today to learn more about Grand Bay Electric.