Olga leading agent is AMAZING !!! She went above and beyond to find me the right apartment. Cherrywood Apartments are beautiful all the staff and the Gardner make it look so beautiful. Apartment is wonderful! Very well kept up. Pools are beautiful I feel right at home read more

great place to move your whole family and pet friendly. good parking spaces, love the swimming pool settings

I've lived in Cherrywood for a year. Despite the complex being older, it's very well maintained. My overall score is 3.5 Pros: Office staff is available 7 days a week Hardworking grounds, maintenance, and cleaning staff Community events and raffles Community garden and two pools Utilities included in rent Visible on-site security presence Cons: No in-unit washer/dryers Shared laundry facilities can get crowded--plan accordingly Some dog owners don't clean up after their pets Dumpster divers often leave trash around the bins read more

On Mar 6, the maintenance staff hired by the property was working in the apartment next to mine, and the staff tried peek into my apartment and knocked on the door with force as if he wanted to break into my apartment. It really make people feel unsafe and threatened here and I haven't received any apologize after reporting to the property management. read more

It's ok. You pay for what you get. The walls are extremely thin. You can hear everything. Parking is hard to find for guess or if you have a second parking. About 3k people live here it's like you have to park a couple blocks down it's a hassle especially if u work late and come home in the middle of the night. Also assign parking u can't reverse ur parking you will get into trouble. read more

Used to be a quiet complex to live in but no longer. Management cannot control the kids and the noise. Who knows, maybe the parents can't control their kids either...coming home from 8 to 10 hours of work then having to listen to screaming and yelling for 2 to 3 hours isn't worth what they charge for rent. Maintenance and the grounds crew are good hard-working people, buildings and grounds are well kept. read more

Karla was great! She made our move in process very easy. Very sweet person and made it so we could get such a beautiful unit.

My partner and I have been happily living at Cherrywood for the better part of a year. Other than the apartment being very cozy, there's also a really nice mix of well-maintained amenities like the gym, pool, community garden, and laundry room. The front office staff is incredibly helpful, kind, and accessible; any question we've had they've answered and have been very accommodating. The grounds are nicely kept as well, and we particularly enjoy the company of the hummingbirds that reside in the nearby trees. Overall very comfortable environment to live in and the staff gives us peace of mind that it'll remain so for the duration of our stay in this little community. read more

I have been living here for over ten years. Great location, close to everything. The management team is very responsive and professional. The maintenance guys are the best. I would highly recommend this apartment complex. read more

Olga Issaeva and her staff were amazing and very helpful. My partner and I were looking for a three bedroom apartment and were given a tour. Unfortunately, they didn't have any available or else we would have applied. Thanks again for the tour and info! read more

Living at Cherrywood apartments has been a great experience! The managers and staff are always welcoming and supportive. One of the things I really appreciate is that within the past 10 years I have been here they always have celebrations and activities for the families. It truly is a blessing and I am so appreciative of all they do. read more

Shout out to cherrywood apartments staff for their Halloween event me and my family enjoyed our time and we appreciate the chance to be a community. A lot of smiling faces. Never have I lived in the apartment complex that do community events like this. Thank you guys so much read more

Cherrywood Apartments - Apartments Near Me - San Jose, California

Muy buena atencion, siempre amable cordial y siempre respondiendo a todas las preguntar que se tienen... Recomendado 100%

I had a lot of hardships coming back into the renting market. I had a lot of baggage, a lot of adversities, and just a lot of problems in general. Ever since I came, they have helped me navigate life more effectively. Especially Zack Sun. Great guy, respects peoples dreams and views, and I've shared a lot of great laughs with him. Nothing bad on my side. Also thank you to Alicia for helping me with my resume. read more

Cherrywood Apartments - Zack Sun - Apartments Near Me - San Jose, California

What a great management! I do not live there, but highly recommend anyone who's looking to live in a nice, safe, and friendly place to live at. I had ordered a package for someone and had entered the address slightly wrong!!! I received a notification that the package has been delivered. immediately I realized that's not the correct address. I drove there and there were two wonderful girls named Mekeyla and Alicia very busy working on their Saturday tasks. One of them asked me what has brought me there? As soon as they heard about my mistake, they both started looking up the delivered packages and one calling the specific apartment number on the delivery address. In 5 minutes, the person living at that unit came to the office with my package. Simply a wonderful place to live at. Thank You Cherrywood Apartment! read more

Been at Cherrywood Apartments for a few months and have found this to be a comfortable residence for our family. Staff is attentive and communicates promptly with your concerns. Amenities are helpful and easy to use. Peaceful surroundings contribute to a relaxing atmosphere. Would recommend. read more

Place is clean, as trash is picked up daily which I appreciate! Also 24/7 security, enjoy speaking to the office staff, happy I chose Cherrywood! read more

I absolutely love this apartment complex. I moved here on August and I have great experience with it. First of all it's nice rooms, very clean, well organised. I was worried a little bit how warm it could be in cold weather, but looks like it is very good insulation, I even did not turn heather on one time and it's very warm inside. Good swimming pool, gym. Don't have any problems with laundry. I am highly recommend. read more

I've had a great experience with the management team at Cherrywood apartments. Olga Isaeva and stuff are professional, responsive, and genuinely care about residents' needs. While I was looking for a 3-bedroom apartment and none were available at the time, the leasing team was extremely helpful. The community is well-maintained and organized. I'll definitely be back when a 3-bedroom becomes available. Highly recommend living here! read more

Words cannot express how grateful I feel for living in Cherrywood apartment!! Starting with the office beautiful, professional crew who always have been there for me, my son and my beautiful husky Blizzard! We are always greeted us with warm and compassionate hospitality. They are my family members who are always there for any time I need them. Alicia Macias, Hadil, the beautiful ladies in the office. And the landscape men who does an impressive job of the entire apartment complex. I'm very comfortable living here for seven years now. Thank you Cherrywood apartment staff!! read more

Say goodbye to a BIG chunk of your deposit. Pay for a carpet wash, even if you leave it clean and without stains, and also responsible to pay for the repainting of the interior. I had my car broken into, and management didnt care to check any surveleleance videos or help when I told them about it. Also it wasnt until this happened and that I complaint about security not making their rounds that I actually saw someone from security walk, though they were mainly looking or talking on their phone. For reference, I'm a single person that never took people over here, and took tremendous amount of care to leave this place spotless when I left. Either way they wont answer me about returning money for the carpet cleaning. I would NOT recommend this anyone. read more

Cherrywood Apartments - Clean carpet, yet you're charged for the wash when you move out. - Apartments Near Me - San Jose, California

Update: They offered me the option to end my lease early without penalty or extra fees. I took up their offer and was able to secure another apartment and move out within the month. They were fair with the return of my deposit and move out process. Thinking back, there are proably a lot of regulations surrounding noise abatement and the enforcement of noise control amongst tenants. Perhaps their hands were tied. While the noise was unbearable, I do appreciate at least having the option to end my lease early. I'm also adding a few stars because my first year was actually pleasant . Additionly, the leasing agent who initially rented me the apartment was very kind and helpful - especially considering I moved in during the height of the pandemic. read more

Such an amazing place to live. The front office people made it super easy to apply and moved me in 3 days later. That's Olga and team for all the hospitality ! read more

I have been living there for 6 month now and never really thought about giving it a review. PROS: - Staff is nice - My apartment is large, not too clear but not too hot, it was delivered super clean and has a pool view (yes I do pay a lot for that) - Quiet environment. I never hear neighbors no matter inside or outside. This is only because my neighbors are quiet people. Otherwise I feel the walls are pretty thin (I know which TV channel my neighbors are watching) - Clean and nice environment (except for 1 item, see in CONS) - Super friendly and efficient maintenance staff - Nice location, I can walk to the pub, get drunk and walk back :) CONS: - The garbage area is very filthy, dirty, probably because of diggers, but I suspect some residents to just dump their garbage on the floor. it's being cleaned regularly but it can remain very messy/dirty for over 48h. - Very bad insulation because of the thin windows. It can get really cold at night.\ - terrible air conditioning system. Small, located in living room, inefficient. - Your bedroom window will face the parking lot. During week days, you'll hear alarms, engines, honks, doors being slammed...I wake up about 4 times a night because of this. THE WORST: The management do not respect the 24h notice for inspecting your place, and would touch your personal stuff without your permission (like when checking for bedbugs for example, they won't wait for you to be home and will touch your bedsheets). this is not acceptable. That's why it gets 3 stars, not so good, but not too bad ! could be more like a 2.5 read more

We have been here for a year and a 1/2 And we have been very please living here It is rent control and they have very good move in prices And specials We live in a studio and now we are moving to a one bedroom apartment. We had a neighbor that was very unpleasant and immature and management took care of the situation we are so happy to be moving now I would like to thank Cherrywood apartment management and employees for helping us and to the main one helping us with everything Vanessa you have been a blessing thank you so much be safe read more

Cherrywood Apartments - This will be our new kitchen - Apartments Near Me - San Jose, California

Pro: Living there was perfect, beautiful complex, good location and relatively quiet Maintenence is WONDERFUL Cons: Do not expect to get your deposit back when you leave. Additionally, their system error on us moving out was quite frustrating they didn't charge us fully in September so we didn't think we needed to pay it, thinking since we were great tenants for 3 years and we're in a global pandemic they weren't charging as they painted and cleaned the place. NOPE. On the move out just this month, they said we owed past rent. Additionally, we lived there for 3 years and they charged us a lot, excessive cleaning costs that I have never experienced in past rentals. Just know that this is a large complex and they will charge for anything they can. Very disappointed and please fix your system. Having to back pay because an issue in your system during a pandemic is horrible. read more

We just moved out. We stayed there for 7 months and left the place cleaner than found. They inspected the home twice and told us the condition is good and may need some touch up. But once we left the place, they are charging us for partial paint which costs three times the touch up cost plus carpet shampooing! There is no sign in the apartment where partial paint is required. They can touch up with paint as they had told us in the inspection. But they will do everything to cut a big chunk of your deposit. read more

I lived to this apartment for 2 1/2 years, Is a good place all the Manager stuff is very responsible. Highs of customer service level I am recommend it to any people would try this community once a time Also , hadil is manager is very helpful and respectful Aidin sagharchi read more

This apartment complex is about money only. It's not about a good place to live, it's about their profit only. That's why they take up 2 sides of the street. If you love throwing money at a greedy corporation, I'd say move right in. Another odd thing about this place is their smoking policy. When I moved in, it went like this. No marijuana smoking inside your apartment even though it's legal because the smoke will go into other apartments and be a health hazard. Cigarettes had to be smoked off the property or in your apartment. I guess cigarette smoke is well behaved and stays in the apartment of origin? Maybe the owners missed the memo regarding 2nd hand cigarette smoke being dangerous. This policy is based on the owner's morals instead of logic, science, or the law. Last, and then I'll wait for their witty retort, my daughter is 20 and has autism. Because she was over 18, they insisted she sign the lease too. She signed under duress and without the mental capacity to understand what she signed. I guess this is their special needs policy. NEW Addition Wow, so shocking that the first think you talked about is money. I was told, "you have a first floor 2 bedroom apartment" that was in high demand. They wanted me out so they could jack the price to a more ludicrous level for the next guy. Ian explained the smoking policy to me. To summarize, Lorrie, you are lying or you've changed the policy realizing how ridiculous it was--I bet after you read my review you changed it. By the way everyone...look up top. As of Dec 28, 2019, your average is 2 1/2 out of 5. I'm not the only one. Next time we can get into some questionable legal papers you provided to me. Your serve read more

Cherrywood Apartments is a wonderful place to live. I moved to Cherrywood in 2013 after selling my townhome. I was aware that moving from a single-family home to a huge apartment complex was going to be a big change. However, I found it to be MORE comfortable (and quiet) than I had expected. Every department always goes out of its way to help you. From the front desk staff to maintenance - they are friendly, courteous, and very respectful of your person. Anytime I've had an issue they have IMMEDIATELY handled the problem. The worst is when I was broken into on New Year's Eve 2020 at 9:30 pm. Both security and maintenance were at my apartment within minutes. Maintenance even took the time to vacuum up the broken glass in my office. If I didn't love Cherrywood before - that sealed the deal. In addition, during the COVID shut-down, again they treated everyone like people and alleviated the stress of paying your rent. They worked with you and allowed you to make payments. I know this was probably an accounting nightmare considering how many residents there are. And I know it was mandated that you couldn't be evicted during that time - but I feel like Cherrywood handled the entire situation going far beyond what was required. In closing, if you are looking for a safe, clean, quiet place to live in these expensive chaotic times. I would highly recommend you take a tour of Cherrywood Apartments. I hope you find it as friendly and pleasant as I do. Keep up the great work, Cherrywood!! read more

Management are control freaks, rude and/or not available. Service works ok and is staffed onsite. Smoking is prohibited everywhere, including parking lots. Do not expect to get much of your deposit back. Pretty but not worth it. Edit: Management also takes effort to track down negative reviews and retaliates. read more

I lived at Cherrywood Apartments for many years, and loved it. The staff was friendly, helpful and courteous. The apartments were kept up, very clean and bugs free. The grounds were kept neat and clean, very manicured. I'll miss the seasonal flowers and the fragrances of the beautiful pink roses that grew outside my front door. I'll also miss all of the wonderful gifts that you received every time you renew your lease I highly recommend Cherrywood Apartments if you're looking to lease short term or long term. I forget to mention that it's close to 85 and 87 freeway. The Oakridge Mall is Close proximity to. Thanks to the entire staff that made my stay extremely pleasant. Candi Taylor Apt B9 read more

The property is BEAUTIFUL! All the staff were very nice especially Vanessa who took a tour with me. She is so funny and very informative. Vanessa went above and beyond to show me around the whole community and although I didn't end up renting there becaude I purchased a condo I would have loved to make Cherrywood my home! Great Job Vanessa! read more

I just moved in over the weekend and love my new apartment!!! My parking spot is by my unit making it convenient for me to carry in groceries. The area seems safe and quiet. Vanessa in the leasing office helped me with my move in process and was absolutely wonderful. She made everything fast and efficient. I like being near stores and restaurants but far away enough from the traffic. Beautiful grounds and landscaping. I can't thank Vanessa enough for helping me move into this great complex read more

Cherrywood apartments is a racist place for any person of color to live, and the staff members disrespect anyone who does not look like them. I work for the County of Santa Clara and advocates for individuals who get bullied, retaliated against, and discriminated against by the County of Santa Clara. I experienced racism firsthand at the cherrywood apartments and lies from the management team. I firmly believe that discrimination, retaliation, and racism are part of the culture of cherrywood apartments. I lived at the cherrywood apartments for 15 months. Right after we signed the lease, the management started treating us with disrespect, discriminating against us, and deformation of our characters after we decided to move out due to negative experiences of racism, discrimination, and dishonesty of the company. However, I will not recommend this apartment to anyone of color, and anyone who moves into this apartment supports racism, lies, and discrimination. read more

The price you pay is not what you get , towards the end of my stay homeless people started staying in front of the apartments in RV's and staff began to be rude towards the end I would not likely recommend due to places that look like this and are a little cheaper and more safer. Please beware a lot of places are not just out for your money but I do believe this one is. Washer and dryer are not in apartments and you separately have to buy a laundry card before you actually put funds on the card to wash. I could say many more but they were personal problems i had with the apartment I wish you all luck on you apartment search! Happy apartment shopping ! read more

The agent on the telephone was really super-friendly, so much so that we actually drove across town to check the place out, though it was a little bit much for the square footage. The apartment itself was a solid "B" to both of us. The grounds were nice. The apartment fine. The appliances decent. The counters okay. EVERYTHING was a three-star, nothing was standout, and nothing was bad. Just Even Steven. We found something that fit us better, but this is definitely a decent option for those who are a little less bouzhy than we are. read more

Finding a place to live is usually a stressful experience, but my interaction with Elisha Macias and the staff of Cherrywood Apartments was quite the opposite. Elisha was my leasing agent and an absolute joy to work with throughout the entire process. She was kind, through, and prompt in returning to all of my messages. I highly recommend that if you are looking for an apartment within San Jose that you call Cherrywood and speak to Elisha. As far as the apartments, I love it here. My neighbors are friendly, my apartment is beautiful, and the surrounding area has all the amenities one could ask for. We have multiple gyms and pools. We're right by the 87 freeway. Walmart, Best Buy, Safeway, Bass Pro Shop, and Costco are all within walking distance. There are plenty of places to eat at around Cherrywood. The apartment grounds are well kept up and maintenance responded to a minor problem within my apartment within a couple of hours and fixed the issue. I have nothing negative to say about Cherrywood. This is a great place. read more

This Yelp review is 3 years overdue, and I wanted to give a belated shout out to the Cherrywood staff. Having experienced a multitude of landlords from DIYers to mega corps to private equity firms, the thing that matters is not how the landlord handles good days, but how they handle the days when things go wrong. Because life is messy and things DO go wrong, not just in classic apartment complexes like Cherrywood, but in new and shiny high rises in downtown San Jose as well. I was impressed with how Cherrywood handled a fly infestation in the attic of our apartment when we lived there 3 years ago: 1. They had a maintenance guy out ASAP to seal the apartment as best as he could 2. They gave clear updates with ETAs as they got a pest control company to come out 3. Until the issue was solved, they let us borrow their furnished model unit, and reimbursed us for the one night we spent at a hotel 4. They had somebody come in to deep clean the apartment 5. They had the pest control company revisit the situation later to make sure it was solved There are a lot of landlords out there that would have done far less in this situation. We ultimately ended up moving out for a shorter commute -- and during move out the maintenance guy gave useful tips on how to get more of our security deposit back, and they ultimately were pretty fair in the final charges. Professional apartment managers tend to uniformly have higher expectations around cleaning (and thus fees) than DIY landlords, but we were pleasantly surprised at how much we got back of our deposit in the end. It's a pleasant surprise reading the Yelp reviews to see how many names from management we remember from 3 years ago that are still there today! Best wishes to the Cherrywood team. read more

Let me state up front that Cherrywood Apartments is not a dive property, run by a slum lord, in the ghetto part of town. That being said, they like to promote the property as "luxury apartments" on their signage. This is simply NOT the case. While the units are decent, they are a far cry from "luxury". Luxury, in my opinion, would be apartments with fireplaces, internal heat/air, marble or granite counters, a gated community, and/or washer/dryers in the units. (See One Pearl Place for such an apartment complex.) This is simply not the case at Cherrywood. The property does have nice landscaping, and decent pools, hot tubs, and workout facilities. But, that is all I will give it props for. The problem with the complex is actually not in the units themselves, or the grounds, or even the leasing office as a whole. The employees there are nice and sometimes very efficient. The problem is the tenants. These people litter all over the place, leave pilfered shopping carts on the grounds, and make noise with cars or thumping and banging around with reckless abandon pretty routinely. It's clear that many of the tenants are unconcerned about their neighbors, and couldn't care less about keeping things neat, clean, or quiet for others. The only time there's a semblance of peace and quiet is in the wee hours of the morning. If you take a walk from the back of the property along the pathways, to the front, and look in the bushes on any given day, you'll see cigarette butts here, wads of paper or other trash, there. The grounds keepers do what they can, but the tenants are relentless in their slobbish, piggish, ways. It doesn't help that the homeless often ride their bikes onto the grounds, too, and dig through the dumpsters, leaving debris in their wake. One example of an inconsiderate tenant is my downstairs neighbor. He is a heavy pothead, and used to blaze it up in his unit, and the smell would creep up into my place. I put a stop to it, but that is the kind of people who the Cherrywood management allows to rent there. There are lots of kids who are sometimes wildly running around the complex, making noise and leaving messes, too. Their parents don't care how much their brats disturb the surroundings. Oh, and not to forget, unsupervised children are in the pool and hot tub, all the time! My biggest pet peeve with Cherrywood is how the management does NOTHING to stop the tenants from leaving nearby store shopping carts all over the grounds. They simply gather them up, contact the stores, and they are picked up. NEVER have they put out ANY notices to warn the neighbors that they are stealing and will be fined if caught. The neighbors fear no action from the leasing office, and thus, continue to do what they want. It's shocking to me that the neighbors behave so poorly, and that so many irresponsible parents rent there, because it is NOT very cheap to reside at Cherrywood. Because of so many careless, rude, clueless, self-absorbed, people, when my lease ends, I am going to move out, and never return. It's too much to take, since the manager is completely ineffective in controlling them, for the most part. I strongly doubt they have a very stringent screening process for prospective tenants, beyond their means to pay the rent. It's a shame, too, because the property is in an excellent location of San Jose. read more