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    Cherubs Cleaning Service

    3.3 (6 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Cherubs Cleaning Service

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Cherubs Cleaning Service Photos

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    The Cleaning Company - paint damage due to using wrong cleaning product, a degreaser not tested resulting in stripping the paint.

    The Cleaning Company

    (27 reviews)

    The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

    This was a move out cleaning. Two stars is generous. I used The Cleaning Company almost a year to…read morethe day when I moved in to this apartment. That cleaning in August 2025 was satisfactory, not outstanding but it's an old rental and was "good enough." This move out cleaning on August 2026 was neglectful and incomplete. Cobwebs and dust in windows and upper bathroom shelves, kitchen sink and tub (both porcelain) not whitened, stove top not only left sticky, but a degreaser was used that stripped paint from the control panel (where the gas control handles are mounted). I texted Defne who beyond replying to my question about what cleaning product was used, made no offer to make things right. I provided pictures of the damage. Her response - Defne: "I checked with the team, and they used a degreaser to properly remove the grease." No response to the pictures of damage, no offer of a compromise, or some small gesture such as a partial refund in good faith. And no apology. My rental deposit was dinged $75 by the owner to recoup their charges to complete the cleaning. They truly could have charged much more, but took mercy on me. The new tenants stayed in a motel the first night because the cobwebs and dust needed to be cleaned before moving in their possessions. Here's where I went wrong: I didn't check things over thoroughly due to exhaustion on moving day, the same day they cleaned. That was my responsibility and I was too tired to see that clearly. I paid $245 plus a $50 cash tip times two cleaners -- total $345 + $75 that the apartment owner deducted from my deposit. If the company makes good and refunds $75, I will repost and let you other consumers know. We're all human. We have some bad days and make mistakes. There is an opportunity to make this right. I'm sad to write a poor review and wish things had gone better. Will add photos when I figure out how to do that. Can't seem to post photos in the review, so posted in the business's photos at the top of the page - photos 35 thru 41.

    Afresh Cleaning Services

    Afresh Cleaning Services

    (8 reviews)

    Without a doubt the best cleaning service in the Shenandoah Valley. They are responsive, on time,…read morea joy to work with and my house sparkles when they finish.

    Look elsewhere! The owner, Andrea, quoted me $130 for an initial clean of our 4 bedroom 4 bath…read morehouse. I agreed, and two individuals from her staff arrived and cleaned for 5 hours. They were not able to finish, and this was for a rental, so said they would return the morning of the day my first Airbnb guest arrived. I then received an invoice for $310. I called the owner to clarify and she said that they charge $130 for the first two hours and $30/hr per cleaner for every hour thereafter. I told her I was not made aware of that and asked that she come back for only one more hour the following day. Meanwhile, I found that the work completed was very obviously done poorly. There was a large mud stain on the tub, band-aids and stickers left on the floor which was not mopped, the wood stove untouched and covered in ashes, the rug was not vacuumed, the windows were not cleaned, and the house was not dusted. Luckily, I was able to find someone else to clean last minute for me and I cancelled the follow up cleaning with Afresh. I wrote Andrea from Afresh to let her know that I needed to pay a cleaner $150 for a complete and thorough job. Combined with the fact that she quoted me $130 and then charged me for hourly work I did not commit to, did not seem fair to me. I offered to deduct $150 from her invoice and pay her the difference to acknowledge the work her staff did complete. She sent me a long text about how she's praying for me followed by a text threatening to take me to court. My most generous interpretation of this incident is that Andrea forgot to quote me the full price and her staff was just not thorough. Unfortunately, I fear that this company quotes one price, works slowly to rack up a high hourly charge and then tries to intimidate customers into paying.

    Cherubs Cleaning Service - homecleaning - Updated September 2026

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