Was told I needed a root canal, went to an endodontist and confirmed I didn't really but, rather,…read moreneeded an extraction for an extremely bad cavity (under a cap, no less). Went in for a cleaning but postponed after I refused yet another full set of X-rays (done 2x in March). They got those yet from one of the other places I went but now Appalachia won't have with me as a patient. Apparently, I'm 'not a good fit' for their practice...because I questioned their original diagnosis. I think they're right; I don't want to work with a place that can't make a proper diagnosis and/or be straight with me.

They were amazing. The staff and dentist are top notch and quality care and experience. 5 Stars.read more

My teeth have never looked better. Chesney denistry keeps up with new technology that benefits the…read morecustomer. They are efficient and care about the patient. Gentle and proficient. Love them!!

I asked off early from work to get to my appointment on time only to sit in waiting room for 30…read moreminutes. When I got called back I waited another 10 minutes and a man they called Dr. H came in and when I mentioned how late they were running he got very defensive and demeaning. He did not seem to think that his client's time is also valuable. This is the 3rd time they have been run over on time, I will be changing dentists.

I can't say enough good things about my experience here! The atmosphere is warm, inviting, and…read moreimmediately puts you at ease--something that's so important when going to the dentist. She and her staff did an incredible job making me feel comfortable throughout my visit, and you can tell she truly cares about her patients. Not only is she highly skilled, but she also has a great personality--she's always joking around and keeping things light, which makes the whole experience so much more enjoyable. Thanks to her, I'm walking away with whole new smile. I'm beyond grateful and would highly recommend her to anyone looking for a dentist who combines professionalism, kindness, and a great sense of humor!

I am a new patient to the practice and very pleased. Stacy at the front desk is so sweet and…read moreefficient! I had Shelby for my teeth cleaning and they feel so good . As it turned out I needed a filling so I stayed and had it done today . It was soo easy. I never even felt the anesthesia. I was able to have lunch when I got home . Darn good experience.

Exceptional work. Knowledgeable staff. Clean, calm and comforting environment. Highly recommend.read more

For one not really impressed what so ever I just had all 4 of my wisdom teeth cut out there last…read moreweek ..I have been having really bad pain and swelling on just one side on the bottom so I called and made appointment for that day ,I got there was in really bad pain my appointment was at 3pm.. didn't get seen till 4:30 ! Kept telling me I was next ,ladies was very rude.. and when I went back didn't even look at me just told me I had a dry socket and cleaned it and went on with my day ...I'm still in pain I don't think they know wtf they are doing !!!!!!!

This is an amazing dental office. The staff is friendly, understanding & they go over & above to…read moremake you feel comfortable during your procedures...neck pillow, blanket music of your choice etc! They were fixing a disaster of a job I had done at another dental office & I feel comfortable knowing they will make everything right again! They listened to me, understood my concerns & are well versed with patients who have extreme TMJ issues, which I do! I couldn't be more satisfied with how I have been treated! Highly recommend!

I have been going to Dr Bradhaw and team for many years. Always a top-notch experience from making…read morean appointment to whatever dental services are required. This trip was a little different. I have to give a huge shout out to the team. I had a 10 am appt which should normally have lasted about 1.5 hours. They found a deeper problem. They worked straight through lunch until 2 pm to finalize the issue. They did not have to go the extra mile, but they did. Dr Bradshaw is an amazing dentist and more. He has the best team behind him that understands what is needed to get the job done and create a wonderful patient environment. I highly recommend a place where anyone who is afraid of the dentist can come and feel comfortable that they are in good hands. THANK YOU, Dr Bradshaw, and team!

This is such an amazing office! From the staff in the office to the hygienists to Dr. Malone and…read moreDr. Costa. We moved here two and a half years ago and had the same dentist forEVER! This was a beyond wonderful change and experience. Very professional yet on a very pleasant and friendly level. A fully equipped lab below to suit every need in the oral business. We can not express our pleasure and pride in sharing to anyone and everyone who is new to the area or in need of a great office and staff... KNOXVILLE SMILES will never fail in making you secure in picking a great place to go for any and all dental needs!

Absolute garbage. Went there to get a small chip on my tooth repaired. They rmsaud oh, no problem,…read morewell repair it, and proceeded to repair my tooth for several hundred dollars. The repair didn't stay more than 2 weeks. Went back in to get it fixed. The really short muscular pudgy dentist came out and determined he couldn't repair my chip cause it was so small and that I needed to get other work done for around $7000. zmy teeth are very straight BTW. Then after I left I got a bill for cleaning my teeth. I told them I'm not paying to have teeth clean when they charged me to fix my tooth, causing them to need to clean them. Then they sent me a cleaning bill. I refused to pay, so they turned it over to collections. If you like your teeth worked on by clowns, be my guest.

I actually look forward to going to the dentist's office because the staff at Masterpiece Smiles…read moremakes me feel special. Everyone is friendly and genuine. Hayley is the best dental hygienist I have ever experienced: knowledgeable, skilled, thorough, gentle and pleasant. Teri and Mindy are "old pros" (but they have barely aged in the last 20 years!). They make sure the office runs smoothly and make scheduling and payment arrangements accommodating and efficient. The office seems to always be updating their instruments/technology/procedures so you will always get top notch care. It is obvious to me that Dr. Goodman places a great deal of confidence and trust in his exceptional staff.

The best staff, always so friendly and do an exceptional job with my dental care. I definitely…read morerecommend Hayley, the hygienist. She provides good education along with gentle care. When I'm in her chair I know i'm in good hands! Thank you Masterpiece!

My experience with confident smile and implants wasn't good at all this was my first set of…read moredentures the tops didn't fit they kept falling down the bottoms didn't fit i went back on numerous of times because the bite was off couldn't eat with the dentures after going back time and time again they made me a new set of bottoms which was a little better but still didn't fit properly and with both top and bottom dentures in i had to force my mouth closed they were very uncomfortable to wear i paid good money to get these dentures and for them not to be correct that's not acceptable I went back in today March 23,2026 to see if they would correct they're wrong of course they wouldn't they tried to sell me another set absolutely not so having so much trouble from these dentures and confident smile and implants not correcting them finally i went somewhere else and paid for another set and they for wonderful they look good in able to eat with them my bite is correct and I would recommend them to anyone Aspen dental made them and I absolutely love them they look and feel great so I'm telling you whoever reads this i wouldn't spend my money with confident smiles and implants I would look around in totally unsatisfied with them and I don't recommend them at all Larry H

Had a bridge done by a dentist there which was absolutely a disaster. later went to another…read moredentist and he couldn't believe how it was done so needless to say had to get it completely redone. In the process of first bridge she said three teeth needed to be pulled which I found out was very unnecessary. So I recommend do not let them do a bridge or pull good teeth without a second opinion .