There are few things more humbling than trying to troubleshoot a Roku TV over FaceTime with your…read moredad... from another state... who just switched from lifelong cable to streaming. Absolute nightmare. After some searching (and a recommendation from Beacon Broadband), I found The Working Mouse and connected with Dave. He was patient, knowledgeable, and easy to schedule with. He quickly troubleshot the issue, which, naturally, traced back to my own setup months earlier, and got everything working again. Honest, transparent pricing with no surprises. If you've ever attempted long-distance tech support with a parent, you already know... just hire Dave. Highly recommend.

So happy I called Danette because now my four year old Toshiba computer is working great. Previous…read moreto calling Danette, my computer was slow and I mean slow. Danette came to my home and quickly began working to clean my computer, works great now. Give her a call as I bet she can help you too. Thank you so much Rose Rose Anderson Sews Bridal

I needed help with my iPhone and in 10 minutes my phone was working again…read more Thanks so much for your professional support and kind words.

Cracked my iPhone 15 screen and although not having the part in stock, they ordered it and it…read morearrived in under a week. Repaired at a decent price for the part in less than an hour. Three month warranty for any manufacturer defect. Real nice family run business, they even let me play with their dog. Please note they only repair phones, not computers!

Amanda always knows how to find the problem on a computer and fix it…read more If you live it Crescent City, it is worth the drive for the no hassle customer service.

I came to Brookings for a vacation from Medford and lamely left my laptop power cord!! I called…read moreAmanda to see if they had a power cord I could buy. No, but she offered to charge my laptop up while in was in town! I dropped it off, went and did some shopping and returned a couple hours later to find my laptop not only charged, but updated too! Thanks Amanda, you're a lifesaver!

Dwight Winegar Apple Consultant is a member of the Apple Consultant Network. Dwight works with…read moreApple users in our area with over 15 years experience. He provides tutoring, upgrades, problem solving, and support for Apple users.

From the owner: Apple / Macintosh Computer Services, Sales, Upgrades, Troubleshooting and Tutoring / Training.read more

Kyle is arrogant and condescending. He comes across as self-important and unobliging. He can't seem…read moreto be bothered with the questions and concerns of his clients. He does not follow through with problems related to his server and the website updates he's being paid to manage and host.

Kyle may be a knowledgeable technician but I can't say I was happy with the service I received…read more He had my laptop for way too long. After he discovered it needed a new drive, (three days after I gave it to him), he then kept it and my backup drive for almost two weeks. I ended up purchasing a new laptop online instead of repairing the older one. He did save most of the data on the old drive for me, and I appreciated that. He also charged me almost nothing for his services, but I still wasn't happy with the whole process. Communicating with him is a logistical nightmare. Everything goes through his convoluted communication system that is far more complicated than it needs to be, especially for a single, simple, old customer like me. Let me call you, or text you, and get a real person answer quickly. Don't make me go through a website, or use some online service for a simple question. Also, he does not have a store front or location you can visit, which is not a problem, but arranging to meet with him somewhere always seemed to be on his terms, and that's not convenient for the customer (not this customer anyway).

I received a quick response from Randy's PC Service which I appreciated. Wish I lived closer to…read moreCave Junction =) Thank you!

From the owner: Computer Repair and Upgrades, Virus and Malware Remova,l…read moreData Recovery, WiFi-Wireless Hotspot Setup, On-Site Help Available.

Rick was awesome. I had a hard drive go bad on my work machine and he restored 500+ gigs of…read morevaluable data. Without his help I would have lost about 10 days of my life and a couple clients. If you want a cheesy customer service person, you won't find that at Becco. They were smart and hard working folk far as I could tell. It looked to me like they get really busy, and that's because they are good. They were flexible and very reasonably priced. Thank you for your help. Data is valuable and I appreciate your time and attention to detail. Sincerely, -Business Owner / BHHS Alumni / Oregon Duck Alumni / Human with no affiliation to Becco

Deplorable customer service. Called them at 4:40pm. Their hours aren't posted online, not on…read morewebsites or on sites like this. Their hours aren't posted in our local phone book. This is fine, that's alright, but here's what I get when I call politely to ask if they can answer a quick question. "Well, make it quick, I'm after hours." Now, I don't care if you follow it up with some kind of chuckle, that is simply rude. If you're after hours, don't pick up the phone, or tell me so politely and ask me to call back. Or let the thing ring, I'll get the answering machine that probably tells me your operating hours, and I'll call back another time. This may have just been a bad day, so I'll only give it two stars.

No stars for this one. They had my computer for approximately 15 weeks said it needed new…read moreprocessor and motherboard. I say ok fix it call me when its done. I called to check statues of it once a week. 15+ weeks later he says its fixed. Bring it home and its the same as it was. Wished my pocketbook was. Cost me alot for nothing. Am pissed. And to be forced to even add one star is difficult as they do NOT deserve that

Computer fusion provided me with fast and effective service that impressed me. If I were ever in…read morethe area again these would be the guys I would go to. Cannot recommend enough.

We had a fantastic experience working with Kurt. All through the initial stages of logo designs (we…read morewent through a few) and the overall feel and layout of the site, he was very patient and gave us many options, all the while steering us in the right direction so we were able to make up our minds on the design faster. The entire process was smooth, as he allowed us to see style and design options and he explained some technical aspects to us so we could understand what was going on and what was needed to be done. Even now that the site is done, he still is making small adjustments and improvements. Overall, we couldn't be happier with the outcome. Our clients and colleagues are all impressed. We couldn't recommend his services more.

Kirt did a great job on my website and offered fantastic customer service! Highly recommended!read more