Kyle is arrogant and condescending. He comes across as self-important and unobliging. He can't seem…read moreto be bothered with the questions and concerns of his clients. He does not follow through with problems related to his server and the website updates he's being paid to manage and host.

Kyle may be a knowledgeable technician but I can't say I was happy with the service I received…read more He had my laptop for way too long. After he discovered it needed a new drive, (three days after I gave it to him), he then kept it and my backup drive for almost two weeks. I ended up purchasing a new laptop online instead of repairing the older one. He did save most of the data on the old drive for me, and I appreciated that. He also charged me almost nothing for his services, but I still wasn't happy with the whole process. Communicating with him is a logistical nightmare. Everything goes through his convoluted communication system that is far more complicated than it needs to be, especially for a single, simple, old customer like me. Let me call you, or text you, and get a real person answer quickly. Don't make me go through a website, or use some online service for a simple question. Also, he does not have a store front or location you can visit, which is not a problem, but arranging to meet with him somewhere always seemed to be on his terms, and that's not convenient for the customer (not this customer anyway).

There are few things more humbling than trying to troubleshoot a Roku TV over FaceTime with your…read moredad... from another state... who just switched from lifelong cable to streaming. Absolute nightmare. After some searching (and a recommendation from Beacon Broadband), I found The Working Mouse and connected with Dave. He was patient, knowledgeable, and easy to schedule with. He quickly troubleshot the issue, which, naturally, traced back to my own setup months earlier, and got everything working again. Honest, transparent pricing with no surprises. If you've ever attempted long-distance tech support with a parent, you already know... just hire Dave. Highly recommend.

So happy I called Danette because now my four year old Toshiba computer is working great. Previous…read moreto calling Danette, my computer was slow and I mean slow. Danette came to my home and quickly began working to clean my computer, works great now. Give her a call as I bet she can help you too. Thank you so much Rose Rose Anderson Sews Bridal

Extremely quick, efficient & thorough communication. My…read morelaptop got a virus, I called, a real person (Carol) answered. I took it in, Sean diagnosed the issue and communicated that to me immediately, and had it back in my hands later the same day.

From the owner: Since 1994, MegaByte Computer Services & Cyber Cafe has provided Southern Oregon with top quality…read morecomputer hardware, repair services, and expert network integration. Our certified technicians give you peace of mind in knowing that when a problem occurs, we will respond quickly and efficiently. Contact us today for more information!

I took my new laptop to Tony, who was professional, courteous, and quite knowledgeable. I should…read morehave thought to do that before, and should have foregone the expensive warranty the device's manufacturer convinced me to buy. If you have a laptop issue, I can tell you that this is where you should be taking it. I have never had a bad experience with Mainbrace, or with Tony, who works the Gold Beach shop. Very top-shelf, very helpful, low stress, no hassles, no BS.

The customer service experience that I received from this business was the best that I'd ever…read morereceived in my entire life! The updates I received on the status of my desktop tower were prompt and detailed. If the work they did didn't fix the problem, they didn't charge me for it. The staff was very knowledgeable, so I felt like my tower was in good hands. I highly recommend this business!

Dwight Winegar Apple Consultant is a member of the Apple Consultant Network. Dwight works with…read moreApple users in our area with over 15 years experience. He provides tutoring, upgrades, problem solving, and support for Apple users.

From the owner: Apple / Macintosh Computer Services, Sales, Upgrades, Troubleshooting and Tutoring / Training.read more

I purchased a new computer from Chetco Computers and Electronics and after about three and half…read moreweeks it completely died. And Chetco flat out refused to give me a refund.

My laptop crashed just as I was preparing to print out an important document for mailing. Jarvis at…read moreChetco Computers had the laptop up, running and ready to pick up only a day after I dropped it off! He recovered the files, installed a new hard drive, refreshed the operating system, and more - all for an affordable price. I was able to print out the document, have it notarized, and mail it just a day after the crash thanks to Jarvis. He is knowledgeable, reliable, friendly, and really comes through for his customers. Jarvis is my go-to guy for all computer-related matters from now on.