Gel nails only lasted less than a week before coming off. Called asked to fix at discounted rate,…read morelady on phone states they only guarantee gel nails for a week. Was very rude and yelled.

I came in to get a refill on my nails, Tina had an appointment and couldn't take me so I asked for…read moreHannah that was sleeping on the pedicure chair says, I'm to tired to do nails and went back to sleep. i said SO NOONE WANTS TO DO MY NAILS & LEFT! So unprofessional and LAZY!

Just moved to Lancaster city and have been needing a haircut for a while. I moved from the NYC…read moremetro area, and finding a person who gives a good cut in central PA seemed like kind of a challenge...nervously, I booked an appointment and just went with the good Yelp reviews - and they were spot on. Tina was great! I got the best haircut I've gotten in a long time. Tina (the owner/stylist) really listens to what you want. Throughout the haircut, she asked me if I wanted to adjust this or that, talked about what she was doing, and it was really helpful in getting the perfect cut that for me will be both easy to maintain, able to dress up, and also really stylish. She nailed it. She also seems like a really great person. Very nice, down to earth, and easy to work with...with a great sense of style & what will work for you. I'll be going back when the time comes!

I love Viva La Vida! I have been to the other top notch salons in the area, but they all pale in…read morecomparison to the warmth and talent at this salon. When you first walk in the decor is bright and cozy. Tina has done a great job at creating a trendy and warm salon. I have had short blonde hair for many years and have gone to many salons in the tri-state area from Lancaster, Philadelphia, New Jersey, and New York. Alana at Viva La Vida does the best color of them all. To top that off her cuts are great as well. She is so customer oriented- she really listens to what you want and asks all the right questions. I've recommended for two of my pickiest friends to go to Alana and they both raved about her, and of course now get their hair done regularly by her.

Luxe salon and spa is a very beautiful place with so many friendly stylists who want to get…read moreeverything right for you and do a careful and great job! I got my hair and makeup for homecoming this yeah here and I'm usually not pleased with my services at other salons but the people here nailed what I wanted!! Scheduling is very simple since they have so many stylists it's easy to get in even with a limited time period! I highly suggest trying this because I did and it's definitely worth it! I'll be coming back for all my styling in future.

Definitely a mixed experience during our spa visit. Was difficult to make appointments for…read morepedicures, even in advance, as there was only one nail aesthetician for the day on a Saturday. Bummer! We had various massages and facials. My massage was good and fairly standard. Facial was like other reviews... just an hour of having my face rubbed with multiple hot/cold towels and different products. I was disappointed as when I booked they said they would evaluate my skin and do extractions. No examination under light or steam to open pores... per my aesthetician, my skin feels great. Ok... my skin definitely felt nice, but no glow or awesome feel the next day...

Lots of appointment availability, professional staff, and great technicians, it's easy to pay for…read moreyour services too.

Having been here several times, I have found the service to be hit or miss: two thirds of the…read moreservices I've received have been good, the rest, subpar. They were all overpriced. Feels like a cookie-cutter corporate-run business designed to rope me into paying more money by looking posh. Most staff members are nice; just be aware, they'll pitch you a membership (i.e. monthly subscription to their services) on your first visit (which doesn't save you any money compared to just paying per-visit). My second time there, I arrived 5 minutes late and someone behind the counter, after greeting me, informed me that my massage would be shorter than scheduled because I was late. I said okay and went back to look for the restroom. In the hallway a therapist intercepted me with an unfriendly, monotone "Are you [name]?" and when I confirmed, she ushered me into my massage without asking whether I needed anything (like to go to the bathroom) first. I didn't feel free to interrupt her since I had been late. That massage felt aggressive--like she was getting some pent-up frustration out on me. Not pleasant. When I had a facial, it felt like it helped my skin, but the person who gave it repeatedly told me I really needed to be using this, that, and the other product on my skin, and generally came across like they thought I was dumb for just washing my face with soap like people have done for hundreds of years and for not remembering the brand of moisturizer I'd been using. On the other hand, I've really enjoyed the massages and conversation from a couple of the other therapists here. Like I said, hit or miss. Overall I recommend a couple of the small, independent massage therapy businesses in the area far and away over MassageLuxe.

if you were considering going here, I would advise you that they do not treat their customers with…read moreany respect. I needed to reschedule my appt because they got the time wrong and three of them allowed me to without telling me me about a cancelation policy. However, when I showed up for my rescheduled appt the stylist told me we have to talk and that I shouldn't have been allowed to reschedule due to their cancelation policy. She made me feel like it was my fault talking down to me. It was the worst experience when you are supposed to be treated with respect as the customer and getting my hair done was supposed to be a relaxing experience especially if you are paying for it. I ended up paying more than usual for less foils and a shotty job and felt uncomfortable the whole time. I will never go back!

Excellent massage and close to home! Clean, comfortable and great prices!!…read moreMassage therapist was excellent

Tara Hackman has been my massage therapist since August 2009. I found her almost by accident. I…read moredon't wat anyone else to find her by accident. Going to Unwind is an "on purpose" thing to do. Tara is not only a true professional, she is a whole body therapist. She truly knows what she's doing. She takes time with me before every massage to review my current life situation, and attends to me accordingly. The rooms are nicsly appointed and very peaceful. You may only need an hour, but I go for 90 minutes, and it always seems like someone turned the clock ahead. The massage is always over too soon!

I have now gone 3 times and have been extremely happy with the work the Vin has done. The dip…read morelasts a full 3 weeks. While I do know they accept walk ins I do recommend you make an appointment so you don't have to wait. Going back again.

Good nails, I was satisfied with the look. Do not go here however unless you are willing to pay…read morecash. AFTER the service I was told I had to pay cash. After I said I didn't have cash on me. I was told to use the ATM located in the salon. Disappointing, using ATMs like that can be risky. I was not comfortable with it but did not really have a choice.

My daughter loved her hair stylist and her hair cut looked amazing! Very fast and professional with…read morea nice relaxed vibe!

Beautiful environment, great staff, and they did a wonderful job with my perm. Highly recommended!read more

First time since I moved up here I decided to get a cut and color . My coworker recommend me to her…read moreand I am always scared of getting cuts and colors Let me say , it was fabulous the cut and the bayalage color . I will continue to come back . And she is very knowledgeable in hair .