Gel nails only lasted less than a week before coming off. Called asked to fix at discounted rate,…read morelady on phone states they only guarantee gel nails for a week. Was very rude and yelled.

I came in to get a refill on my nails, Tina had an appointment and couldn't take me so I asked for…read moreHannah that was sleeping on the pedicure chair says, I'm to tired to do nails and went back to sleep. i said SO NOONE WANTS TO DO MY NAILS & LEFT! So unprofessional and LAZY!

Just moved to Lancaster city and have been needing a haircut for a while. I moved from the NYC…read moremetro area, and finding a person who gives a good cut in central PA seemed like kind of a challenge...nervously, I booked an appointment and just went with the good Yelp reviews - and they were spot on. Tina was great! I got the best haircut I've gotten in a long time. Tina (the owner/stylist) really listens to what you want. Throughout the haircut, she asked me if I wanted to adjust this or that, talked about what she was doing, and it was really helpful in getting the perfect cut that for me will be both easy to maintain, able to dress up, and also really stylish. She nailed it. She also seems like a really great person. Very nice, down to earth, and easy to work with...with a great sense of style & what will work for you. I'll be going back when the time comes!

I love Viva La Vida! I have been to the other top notch salons in the area, but they all pale in…read morecomparison to the warmth and talent at this salon. When you first walk in the decor is bright and cozy. Tina has done a great job at creating a trendy and warm salon. I have had short blonde hair for many years and have gone to many salons in the tri-state area from Lancaster, Philadelphia, New Jersey, and New York. Alana at Viva La Vida does the best color of them all. To top that off her cuts are great as well. She is so customer oriented- she really listens to what you want and asks all the right questions. I've recommended for two of my pickiest friends to go to Alana and they both raved about her, and of course now get their hair done regularly by her.

Luxe salon and spa is a very beautiful place with so many friendly stylists who want to get…read moreeverything right for you and do a careful and great job! I got my hair and makeup for homecoming this yeah here and I'm usually not pleased with my services at other salons but the people here nailed what I wanted!! Scheduling is very simple since they have so many stylists it's easy to get in even with a limited time period! I highly suggest trying this because I did and it's definitely worth it! I'll be coming back for all my styling in future.

Do not go to Luxe Salon. I have never left a review before in my life, but my experience was truly…read moreawful. I get my nails done regularly and have a salon I normally go to, but since I live nearby, I decided to try Luxe Salon and booked a gel builder appointment online. I was really looking forward to it, especially because I'm leaving for vacation this week. When I arrived, the nail tech started filing my nails and asked what I wanted. I told her I wanted a French tip. Her response was, "I don't have time to do that." I was completely caught off guard. I asked why, especially since a French tip would only add a few extra minutes. She told me I hadn't added it when booking. Since it was my first time at the salon, I genuinely didn't realize that was something I needed to select separately. I also don't remember seeing anything that made that clear when I booked. I politely asked if there was a reason she couldn't accommodate it, and she continued to tell me she didn't have time and that I should go somewhere else. Other women who were there getting their nails done even looked confused by the interaction. I ultimately left with half of my nails filed and in tears. When I checked out, I explained what happened to the front desk, and while they apologized, I was told there was nothing they could do. As a professional, I understand that appointments have time constraints and that certain services may need to be booked in advance. But the way this situation was handled was completely unacceptable. Luxe Salon didn't just lose my business--they lost the business of people I would have recommended them to as well. I have genuinely never felt strongly enough about a business to write a negative review before. This experience was that bad. I would not recommend this salon and will never be returning.

Although the salon is pretty small, the service performed there for me was just as good as a larger…read moreone. The nail tech was super friendly and took great care of my short and brittle nails. I would have no problem recommending them to anyone.

Lots of appointment availability, professional staff, and great technicians, it's easy to pay for…read moreyour services too.

The experience at this salon is awkward. The stylist Crystal doesnt have a good personality and…read moremakes the experience bad. Not sure how the other stylist are, but Crystal's personality does not make for a good experience. The atmosphere or experience shouldn't be so negative dealing with a stylist.

if you were considering going here, I would advise you that they do not treat their customers with…read moreany respect. I needed to reschedule my appt because they got the time wrong and three of them allowed me to without telling me me about a cancelation policy. However, when I showed up for my rescheduled appt the stylist told me we have to talk and that I shouldn't have been allowed to reschedule due to their cancelation policy. She made me feel like it was my fault talking down to me. It was the worst experience when you are supposed to be treated with respect as the customer and getting my hair done was supposed to be a relaxing experience especially if you are paying for it. I ended up paying more than usual for less foils and a shotty job and felt uncomfortable the whole time. I will never go back!

Excellent massage and close to home! Clean, comfortable and great prices!!…read moreMassage therapist was excellent

I had a massage today with Heidi, and I couldn't be more pleased. She focused on the areas I felt…read moreneeded the most work, but I left with my entire body feeling flowing and relaxed. I loved her energy and her knowledgable and sure touch. I love the atmosphere, very Zen-like, no sales talk or pressure. Exactly what I'd been looking for!

Horrible wax job. Hair grew back within 3 days because she didn't pull it out. She just broke it…read moreoff and then refused to admit that she did it wrong. She didn't even look at the direction of hair growth. I also left disappointed with my acrylics, but I went back later and Amber fixed them. Whenever you go, just ask for Amber. She's the best and very kind. 5 stars for Amber. 1 star for the waxing.

Absolutely deplorable place of bad business. I came in for a pedicure, and the lady who I called in…read moreand made the appointment with looked like she didn't want to do my nails when I walked in after HER saying it would be ok to still come in at 6 , which I called her let her know I'd be running a bit behind for my 5:45 appointment. Ok cool. They never even asked me what kind of pedi I wanted , or how much it would be. Whatever. As I'm getting ready to check out , my nail tech had charged me $40 for a fill in that I did not get , and a $70 pedicure. I immediately brought this to her attention, because WTF am I paying you $110 dollars for? She "claimed" it was a system error and changed it back to $70 before I slide my credit card in to pay. Lady , do you think I'm dumb? Like I don't know how to read? As I'm checking my bank account the next day , this lady had STILL charged my credit card for $116 ON TOP OF THE $70 for the pedicure. I absolutely will be reporting this business to the better business bureau, as well as disputing this fraudulent charge to my credit card. Horrible business practices. I will never return to this establishment. Horrible customer service.

My daughter loved her hair stylist and her hair cut looked amazing! Very fast and professional with…read morea nice relaxed vibe!

Beautiful environment, great staff, and they did a wonderful job with my perm. Highly recommended!read more

First time since I moved up here I decided to get a cut and color . My coworker recommend me to her…read moreand I am always scared of getting cuts and colors Let me say , it was fabulous the cut and the bayalage color . I will continue to come back . And she is very knowledgeable in hair .