Most all of the stylist are very good. No one is below average and all are willing to accept…read moreinstructions!

I followed my hair dresser to this location, and it's by far the best service I have ever gotten at…read morea salon! The receptionist always greets you when you walk in, I always get offered something to drink ( I usually take coffee in the morning or sparkling water). I recommend Vanessa if you are looking to get your hair colored, she is really the only person I trust to color my hair! I've been going to her for 26 yrs, I promise she does an amazing job! I've been getting my hair colored for about 8 years...and I've had a mix of brown, blonde, and even red. I've also got my eye brows waxed and they do a good job with them too! It's a great atmosphere, the people who work there are genuine and nice and have conversations with you, and your hair always looks great when you leave!

Genuinely one of the worst businesses I've ever dealt with. Overpriced, incompetent, and completely…read moredisrespectful of their clients. They don't listen, they don't care, and they absolutely will use you as a test subject the second they feel comfortable enough to ignore your requests. For THREE years, they've consistently ruined my hair. Not once did I leave satisfied--and somehow still got charged around $400-450 (without a tip! - that's just base!) for results that look like a beginner experiment gone wrong. I don't even have long hair, which makes it even more ridiculous. Kole West is beyond rude--condescending, dismissive, and clearly uninterested in what the client actually wants. He just does whatever he feels like, then casually says "oops" while missing entire sections and completely botching the result. That alone should tell you everything. Dianna is just as bad--stubborn, defensive, and unwilling to fix mistakes. There is zero accountability here. He/they have sat on their phone searching how to do a simple hair style or cut and then ruins it regardless, why are they in business? Why should a hair stylist be watching how to videos - let alone be allowed on a phone during a clients hair they are paying expensive money for. Uneven cuts, patchy color, fried hair from over-bleaching--it's honestly impressive how consistently they get it wrong. It's like no one in that salon actually knows what they're doing. And yet they still have the nerve to charge premium prices and expect tips? For what--damaging people's hair and ignoring basic instructions? It took me until 2025/2026 to finally accept that this place is a complete scam. Never again. I will never spend another dollar here, and I strongly suggest you don't either. There are actual talented, professional stylists out there who respect their clients. This place is not one of them. If this business disappeared tomorrow, nothing of value would be lost. I'm not just disappointed--I'm genuinely embarrassed I ever trusted them in the first place. My sister and I now travel to Monarch & Misfit Beauty Co which is running beautifully! They don't overcharge, are reasonable and accountable, and are kind and always have us leaving with absolutely stunning hair! I suggest the drive! Run by a female named Ella. Support local small businesses who SUPPORT YOU! Not ones who are against you! I'd give this place negative stars if I could. Services Haircut, Hairstyling, Service not listed Requested style Requested for hair dye and cut but was never correct or what I asked for, and was always botched! Specialties Being rude, unaccountable, etc. Hair type Medium to shortish wavy/straightish hair Stylist Kole West and Dianna Allen They need new employees and staff, ones who know what they are doing - correctly.

I didn't want to say anything because for a while I felt alone in my experience…read more I came to Diana on a Saturday, 4pm, after work. The vibes seemed to be good and we started on my hair. I was NOT expecting to still be there by 10pm! I live almost an hour away and I had things to do the next day. She took the unnecessary time to curl and style my hair for photos, not taking into account the drive I had or how late it was. Not to mention the absurd price she charged me ($300 for multi dementional color/cut). I was floored when I heard that price, as I've never been charged over $150 for what I have done. There was also no mention of pricing beforehand and she doesn't charge by the hour (at least that's what she told me), but I guess up charging a new client is what you deserve for being 20+ years in the industry? Sorry your bills needed paid, but hell, so do mine! And the things I've heard about her and how she treats customer service workers-- just a yikes all around. I saw her work and really wanted to like her but after sitting with her for 6 hours I can say I'm steering clear. Unless you want to be up charged and talk politics half the time, I would advise to stay away.

I really love this salon and Neya is the best. There were the first salon that I let touch my hair…read morewhen i moved up to PA from Baltimore. I use to go to their shop in York but when they opened this location in Lancaster and Neya moved up there, I followed her up there. I travel from Lewisberry to Lancaster just for her. Neya was the first and only one to do my hair and I love what she has done. She does not use a press comb and grease. Neya makes my hair light weight and and gorgeous. She knows what she is doing and answers any questions i may have about taking care of my hair. She is funny too. Neya has worked in York and in Atlanta and even taught and train students. You may even see her teaching a student in to there a time or again. The studio is small but just the the right size for Neya and the owner, Ron to work in. You should really check them out.

I have been going there for close to 10 years now and I would never go anywhere else. Kelly is…read morewonderful! Excellent service and care for my hair.

Gail has been Styling my hair since the salon opened. I have always been satisfied with her perms,…read morecolor and cut. Gail uses the best products and my hair always looks healthy. This salon has some of the best stylist in Lancaster. I recommend it highly.

I cannot say enough good things about Cris Jon. You will not find a better stylist anywhere than…read moreTina (and her team). She intuitively knows exactly what to do to make you feel like your best self, and she is honest about what will work for you. My highlights are subtle, yet cover my grays, and she always delivers a perfect haircut and blowout. The environment is relaxing, peaceful, and posh to boot. If I could give her an 11/10 I would...look no further than Cris Jon for the most talented stylist on the East Coast.

Modern salon, positive vibe. I am totally gray and need to start going towards blonde. Great job on…read morecut and color. Stephanie and Tina were fantastic. Recommend.

This is a beautiful, serene place with quality products and excellent, caring practitionersread more

I visited Lancaster, PA to use my free Marriott Rewards night (and used points for my 2nd night)…read moreand had never been to the area. I don't recall the person who gave me the Drift Away massage but it's an amazing experience - very relaxing and restorative. The only reason for my 4 stars instead of 5 stars is that it's a bit pricey for just under 50 minutes and though it was recommended to me to book this one, I think a deeper tissue massage would have been better for me. This massage felt great while it lasted but didn't address the knots in my back/shoulders at all, which is what I really needed. They are wonderful there, however, and relaxing in the room beforehand with tea and water was very nice.

amazing thorough service! They have thing you would want at a high end salon!!! Plus a coffee and…read moredrink bar AND SNACKS!!!! They are so polite and give the best hair color services ever!!!!

I have severe PTSD due to my military service and am challenged anywhere out in public. The ladies…read moreat Youthful You Day Spa are so welcoming and create a calm, welcoming atmosphere. I've had facials and eyebrow tinting here and loved the results. The owner is one of the kindest, generous people I've ever met and has a gentle touch and demeanor in explaining the service you are receiving. Her daughter at reception greeted me with a cheerful smile and assisted me right away. I have a lot of body pain especially in my back from being a paratrooper so she recommended a massage. I'll be scheduling one soon as they have treated me so well that I finally found a place that treats you as a VIP no mater who you are. Even the other clients I met were so kind and easy to talk to. If you're looking for a place you can call home for your spa needs Youthful You Day Spa is a real gem.

Tracey is extremely well-versed in her services and she is very calming to be around. I received…read moretreatment for my spider veins and she did an OUTSTANDING job! I have seen the best results with her, and I can happily say I will continue to go to her for other services as well. Not to mention, overall vibe of the spa is so peaceful. Tracey is the best!!!