Honestly had a problem with the so called owner Marcus. They scam you with non working batteries for carts and up charge yo buy an additional battery. Also lights were knocked off BIC lighters that don't even light. Not even with butane. There's a reason they don't want you testing it out there at their location. Also worst place to ever be. You're going to get scammed. I came multiple times benefit of the doubt til I got into an altercation with so called owner. Be warned if you know what you're getting into. read more

I ask the Sales Clerk MARCUS (I mean BOSS/ MANAGER which he wanted me to know real bad, lol) if I could get a sleeve of some cigars. Why did this ignorant person want to go back and forth about me calling them sleeves and wanted to force me to call it a box instead of a sleeve and refused me service because I would not call a sleeve a box. Little education for you. When you sell cigars in bulk they come in a box. You can sell them as sleeves which are the packs of 15 or individual. I worked in a convenient tore years ago and ordered product so thats why i knew that. Well, ignorant MARCUS wanted to belittle me because I am a gay woman who challenged his authority and that was the only way to get back because at no point was i belligerent. He refused me service and gave me permission to video and take his picture. After that I left and went to King Smokes where I asked for the same thing and got it immediately with no issue. If you want to stay ignorant just say that but to refuse someone service for correcting you is ignorant and just dumb. Please fire MARCUS he is definitely going to be blasted on social media for the gay hate incident and I am going to make sure I inform all agencies that can make a difference . We don't need that energy at any establishment. Who makes someone lose business over their own ignorance? MARCUS please blow him up like he wanted so bad!I also have video so please reach put to me if you need proof. read more

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's UP! Service there is fantastic. Along with some really nice prices! Highly recommend.

I can absolutely see why this place only has two stars when really they should have negative one. I went there to buy a Vape and I will post a picture of it I spoke to the lady and said this has absolutely no flavor in it at all! After I just made my purchase I didn't even leave the store yet or walk away from the register she said as long as it works it doesn't matter if it has flavor in it. The my question is. Why would I want to buy something without any flavor??? Her attitude was disgusting and she honestly did not care about keeping a customer at all. If you smoke at all this is not the smoke shop I recommend ANYONE going to. Never again will this place get a dollar from me. read more

Cheyenne SmokeShop - This is the brand that I am used to buying. But I highly recommend not buying anything from here because best believe it will be stale!!!!! - Tobacco Shops Near Me - North Las Vegas, Nevada

sells you something knowing it's not gonna work. No refunds no exchanges nothing don't shop here.

I'm writing this as I am vaping on a Lost Vape flavorless vape I bought a few days ago. Do not buy any vapes here as they do not have flavor. I have bought several this past years either with issues or no flavor in them. NEVER AGAIN!! read more

Terrible customer service. Dude had major attitude and was on an "important" phone call and couldn't be bothered answer a simple question. The guy working the morning shift on Oct, 18th should be fired. Because he clearly hates his job. And is definitely dragging your business down! I'd give ZERO stars if I could. And I'm not one leave bad reviews but this guy got me heated. read more

I won $500 at Dotty's and decided to go buy several things at the smoke shop next door. The man working there seemed very put out because I asked to see a few things. I asked him what something was and he said he couldn't explain it. So I moved on to the lighters There were 2 I wanted to buy but he said I coukdnt see or touch anything I hadn't bought yet. I offered to put my purse on the counter, to endure him I woukd run off with anything but he said you can't look at anything . I will never return. I'm headed down the road to a smokeshop that actually understands the process of buying and selling things. Especially items that cost over 30 dollars. To except t me to buy a lighter at that cost I have to actually feel it to be sure it isn't cheap. This young man is seriously hurting this business. read more

Cheyenne SmokeShop - Worst smoke shop in town - Tobacco Shops Near Me - North Las Vegas, Nevada

If you appreciate your hard earned money and don't want some arrogant asshole who is blatantly rude and ignorant finessing you at a register for what should be normal priced item..just don't come here. read more

Horrible. I needed something in a timely manner. So, I googled the closest smoke shop in the area. Cheyenne Smoke Shop popped up. You would think someone would be inside the building around the time they say they're opening for business. But NO! I'm currently standing right in front of the SmokeShop STILL waiting for the stuff I need. And I'm not the only person here waiting for them to open sadly. They advertise a 9am opening and it's now 9:50. It's safe to say I'll be late to where I'm going due to all this unnecessary waiting. Customer service is important to me. Time management is important to me. And not wasting my time is very important to me. I'm a business owner myself. This is trash service. read more

Great friendly service. Great prices and great selections as far as pretty glass blown pieces. Great selection of pocket knives and collectible knives, too. Go n Shop for that Smoker Frd.!!! ME!!! LOL read more

0 stars. I just purchased 3 packs of cone wraps. The skinny black guy with no teeth charged me $25.94. They can't possibly cost $7+/ pack. They are usually $4-$5. My bad for not speaking up at the time, but I wanted to get outta there. Seems cashier is stealing from his customers, and probably his boss too. read more

Today is my first time at this smoke shop. Cheryl helped us and is very friendly and customer focused. She is patient and knowledgeable in the prudicts and helped my daughter pick out what was the best for her. Cheryl made our visit a Pleasant and we'll be back just because of her! Thank you Cheryl for being the best part of Cheyenne Smoke Shop. You're Amazing. Blessings, Lori read more

Discount? Not sure. Prices seem average compared to others not directly located on or near strip. My review is based on the employee being rude. He was on his cell phone chatting with a friend the entire time. He should have ignored me until I asked for help and then hung up. He acted annoyed I was there bothering him and interrupting him. LOL. So damn weird, right? Like come on!!! Obviously not the greatest job in the world, but not hard at all. If he was more interactive I would have bought more. Didn't seem interested in helping or showing me anything. He was hesitant to let me touch items, which is weird. I wanted to feel the quality. One of the items was in a plastic sleeve and I wanted to open it and see the quality and he said I couldn't do it unless I bought it. What???!!!!! You're insane bro! That's not how it works. It wasn't custom, it's what the manufacture put it in for shipping purposes. What are you trying to protect? Fingerprints on wood? Lol. Other options didn't even have a cover. Such an inconvenience for me as a shopper. Get off your phone butt head. read more

I came into the Cheyenne Smoke Shop 2 days in a row. The first day, the lady Cheryl was very nice and tried to help me get in contact with management. She said the owner would be in at 10:30 the next day. I came in today and "John" a gentleman wearing glasses, was very rude. Told me there's no way to contact management, he said he has to call 911 when there's an emergency. He informed me he, himself cannot contact his management and that all complaints go through the store and you have to hope management gets it. His attitude was what I didn't like, he seemed like he didn't want to give me the information rather than it wasn't available. I asked for a customer service email, he said there was not one. I don't understand how you can run a business and there is absolutely no way to contact management with complaints. I will contact the BBB next. read more

Cheyenne SmokeShop - Tobacco Shops Near Me - North Las Vegas, Nevada

Customer service is horrible. Came in to buy a fronto leaf. Get home to find that it's stale and growing mold inside. Drive all the way back to EXCHANGE it for another. The clerk returns my $ but would not allow me to buy another one. Not sure what his deal was. I was 100% polite and professional. Completely unnecessary for him to treat me like that. read more

Idky there are so many negative comments. I've never had a issue here. The owner Chris is always friendly to me as well as every customer. Been coming here about 2 years. He always welcomes you with a smile. His prices are the best out of every smoke shop I've been to. Maybe the people complaining just had bad attitudes. I refuse to go anywhere else but here. read more

The older black lady that cashier's here is annoying and seems annoyed to be working here. She asked for my ID, but no one else's that roamed the store, which was weird!!! Been here multiple times but it was not a problem to show my ID. I showed it and she proceeded to have a bad attitude! I was clearly well over 21 like fix your face and have some decent customer service. read more

Tennessee gave me the best service! I went in with my friend and she helped me get exactly what I wanted! I'm definitely coming back

Very Cheap Vapors and e-juice. Some times they are nice and some times they look like they are bored to death. Easy to browse and you can always ask for discount read more