This daycare has got to be one of the worst daycares in the history of daycare. The woman who owns this daycare also owns another one in Norwalk. She is a terrible business owner...i.e. does not return phone calls or e-mails, does not follow up on parents' concerns, and does not hire properly trained staff. I have had the unfortunate experience of dealing with those people at both locations. I did not know she owned the Norwalk location until after my child was enrolled and started to notice the same issues.
They do not have the system to notify parents of weather related closings, you have to watch the news to figure it out early in the morning. Sometimes, they do not notify the news people until late by which time I'm already on my way there. I have made it there twice only to realize they closed. The so called administrator calls your child by last name as if she is in the military. They allow the children to hit each other back. If a parent ever complain to the administrator, she goes back and tell the teacher who then looks at you funny and won't acknowledge your presence.
The Norwalk location (bright beginnings academy) is not a sanitary place for children. There is almost never any hand soap in the bathrooms, toilet paper is sometimes kept on the toilet's water reservoir or it's on the floor. Some of the teachers do not encourage children to wash their hands. On so many occasions, I had to make sure my child's hands and face were clean before leaving the premise as it was not done from lunch time. Oh did I mention that you also have to beg for your receipt once you have paid your weekly contribution...don't even mention getting your tax document!
Do yourself a favor and stay away from those people. If you care for your child's wellbeing, go somewhere else, even though they charge less than the average daycare. read more
