This was a first-time visit for me. I was a walk-in. I requested a manicure and color on my natural…read morenails. The young receptionist was sweet. She even apologized for not immediately greeting me due to taking a phone call. That is how customer service is done! The other woman standing next to her had no excuse. I waited in the waiting area for about ten minutes. The decor was nice and not overdone. I was called back to a station and waited for a little more than ten minutes. There was music playing and TVs playing without sound; I wished they added the captions because otherwise, what is the point of the TV-- many people do not read lips. I met my technician. She was not particularly welcoming and was not a conversationalist as I have experienced elsewhere. However, I could see she was experienced with her craft. I mentioned an allergy that kept me from using certain products. I also mentioned a medical condition. Though I do not think the condition was understood, as it was not acknowledged or questioned for explanation, it actually did not become a problem during the session. As an introvert, I was hoping the stations were going to be a little spread a part. They were not. I appreciated the purse hook to avoid sitting the purse on the floor, though! Some salons do not have sinks for handwashing, but this salon does, which I like. No beverage was offered. No greetings or smiles from other staff members passing by during the wait. This is the first salon of this size that I have visited that has a small selection of polish colors, gel and non-gel. I was actually shocked. We settled on the American tip. I loved how the technician shaped my nails and exercised care during the manicure. No dust collector was used during filing, though-- I definitely had to clean my nose at home after breathing all that. I loved her attention to the cuticle work and hangnail cleanup. However, when she asked if I was liking the tips, I affirmed but asked if she thought the tips should be extended to cover my natural tips. She said no, and they were good. I took her professional opinion. I did not feel rushed until it was time to dry. She added something to my nails at the drying station, and I felt okay until my fingers started itching towards the end of drying. I also wondered why I needed UV. The itching worsened while in my vehicle leaving, which is when I noticed with the sunlight the negative space between the smile line and drawn tips. Jeez. It was about an hour before I could get home and get some hydrocortisone cream for my fingers. That was not a mistake. I cleaned polish from underneath two nails and tried to fix one tip on my right hand.

I was recommended to this Nail Shop and I will never go back to this place. I left the place and…read moreimmediately notice a fungus on my toenall the following day! I've never experience anything like this. The Technician Jade evidently use unclean/nonstreile equipment during the pedicure or the way they herd clients through there's nothing properly cleaned. This company is going to kill someone with the filthy practices and behavior at this business. I will never go back to this place! The whimsical looks of the place is quite a facade! Underneath the aesthetics there are lots of practices that must take place. I will contact the Board of Health to place a complaint. I went in to get a pedicure and I was injured and given an infection. The worst experience ever!!! I will never recommend this place.

Very nice ladies. Got seated quickly for a pedicure but they didn't have a book of color options…read morereadily available so I struggled to pick a color. My pedicure was *fine* and she touched up a few polish issues I pointed out to her ... but 2 days later my fourth toe is red and inflamed at the nail bed and has been throbbing for 24 hours. After a visit to urgent care, I have been diagnosed with cellulitis, and now will be on a prescription antibiotic for the next 7 days ... while I'm on vacation. It's disappointing and annoying, especially on a vacation where I will be doing a good amount of walking. Mayo Clinic says cellulitis is a common and potentially serious bacterial skin infection. With cellulitis, the bacteria enter the skin. Cellulitis may spread rapidly. Affected skin appears swollen and red and may be hot and tender. It can happen when a salon uses unsterilized tools. I'm not sure if that is the case here, but I AM sure that I will not be getting another pedicure here.

NEVER RETURNING! This was for a refill for my daughter missing 3 nails. The day before I paid half…read morethis amount for a full set at the shop in towne center. This would be ok if her nails didn't look like they were done by a beginner. This shop is robbery!!! Hate this cause the few workers I met was nice

Between the service and the interaction with the staff, I was not impressed. This is a pretty well…read moretalked salon in Baton Rouge, so I expected alot more. I made an appointment online, and it was for gel nails. I wanted both my fingers and toes to be gel. The salon is beautiful! It is in a great location too, but the staff is not friendly or welcoming. When I got there for my appointment, there was no one at the door and I had to find a staff member to tell them I was there to check in. After they checked me in , they took me to a chair to start my pedicure. They then asked me what color I wanted... I didn't pick this out, they brought colors to me. Which was ok, but this is normally done before you sit down. After I picked my color, I was then told that they don't do gel on the toes. It was fine and I guess not that big of a deal. After my toes were done, I sat and got my nails done. I wanted a French tip with pink instead of white. They could have been better, and I feel my nail specialist was rushing. For the price and the quality of work, I don't know if I will return.

Lovely atmosphere and elegantly flavored water Don't do dip…read morebut do a fair job on gel nails Pedicures are very good Manicure area is very crowded

Great service. worked us in at the last minute. I would recommend this place to anyone. I got a…read moregreat pedicure. Can't wait for my next one.

I rate this nail shop at 4/10 , the vibes were good , no wait , and they were cute . It's just the…read morefact they don't last , I was missing 4 nails on day 3 . I don't wash dishes or anything. The application could be thicker or use a stronger nail glue. I also went back saturday day so they could fix them and once again it's only been 2 days and i'm missing 2 nails .. I don't do any heavy lifting . Overall good service , need better technique and quality

I went there for a manicure. I asked for an American manicure and emphasized that I wanted an…read moreAmerican, and not French manicure. I was even wearing an American manicure that I'd gotten elsewhere, and said I wanted another manicure "just like this." The man went on and on about how much better they could do, and how much longer theirs would last. But what I got was a very bad French manicure, rather sloppily done, and with too much of the "white" and too little of the "pink," which made my nail beds look freakishly short. I will not be going back to this salon.

This is my favorite place for pedicures. I rarely have a manicure anywhere, so I can't vouch for…read morethat. They do a great job getting the dead skin off your feet, and a solid job on white tips. I recommend this place to everyone. Being inside of Walmart makes it super-convenient, too.

Had a fabulous pedicure at Lake Pointe Nails. Very relaxing, very clean, my polish looks great. She…read moreused a scrub, lotion and hot towels. I'm a runner and my feet look rough with lots of blisters and callouses but the girl who did my toes was so gentle and she didn't hurt me once. I liked that she asked if I wanted her to use a razor so I could say no. Other places have just done it without asking. Just a head's up, they do not take Amex or checks and only take cash for tips. Pedicure was $27 which I thought was very reasonable.

Wonderful! Very quality work and gave me exactly what I asked for. Very patient with me. Besides…read morethe fact it took a little longer than normal, was great. I'll be back.

For a Full set and a toenail polish change I was charged $67, the quality of nails aren't good I'm…read morepretty sure I was charged extra because I was "difficult" .They had to put a nail on 3x because it was crooked the first two times , they used 4 coats of polish and when I requested only two coats they told me that the two first coats were put on uneven so the next two would help smooth it out - it did not. They wouldn't let me wash my hands after they started putting the nails on , no cuticle oil or any oil was used on my nails . It took them 2-3 hours to finish .They were very rough with both services - I have anxiety and it took a lot for me to work up the courage to speak when something was wrong or didn't look right and they were rude or dismissive to my concerns . I won't be going back .

When I walked into the place it was very clean and they got to me right away. When getting my toes…read morepolished the chairs were clean and comfortable. She was very gentle with my feet which is something I like, and they don't talk about you like you think they would. She got all of my nail which is another plus that I like and they didn't use big globs of paint. The price is the best yet 14$ for a color change on my nails and toes. And they accept credit cards and cash. Also the woman rush on doing my polish and I hate that as well so when you go tell them to take their time.

The father and older daughter do nails with professionalism. The wife is very rude. She rushes…read morethrough her work and does not seem to have an interest in doing her job. If I were you, I would visit another nail salon. A few people were looking to boycott. This doesn't sound like a bad idea.