Well, I need to update my initial review and it's not negative, just that this clinic doesn't…read morebother with us old farts on Medicare Part B and apparently prefers to do business with a younger non-Geriatric set of customers. Suspect they're not the only clinic with this approach. I called to set up an appt and was informed of the above albeit a tad abruptly. Can't blame them given they wanted to get back to the customers that mattered and not waste time on someone who will not be adding to their bottom line. I would advise they could save both prospective clients and their staff time - if they posted on the web site who they will, and won't do business with where it can be seen.

The Office Manager, MARIE SAVINE, is a detriment to the Health care of patients by canceling you as…read morea patient if you question anything about her billing practices and her inability to professionally communicate. The entire office is now peddling wacky tonics and Voodoo quality medical products for skin, hair and such...stay away from this place at all costs.

Dr. Benes has been my doctor for most of my life. She's very thorough and empathetic. However,…read moreshe's really tough to get an appointment with. Would recommend!

Due to her involvement trying to put me 6 ft in the ground by the lies by my own family that lied…read moreto other bad health care providers to put me in the ground because my family were stealing thousands from my disability money. Since the few medications that Anna lied to me about that were never meant to help me loose weight but to have heart failure, to be dead from, since I have posted on my other social media accounts on evidence, proof of multiple doctors like this one that been following the sick care act, not really helping like she took oath to save lives. Soon she will be going to prison where her, many others who been part of the overall physical, financial, criminal and federal damages my family caused..

Dr. Worley is very understanding and patient my 95 year old mother is her primary Dr. is always…read morevery intuitive as to what her needs might be. Always very informative.

I've moved around a lot for school / college so I've had my fair share of Doctors that only see me…read moreonce or twice. I really LOVE Dr Law!! She's young and knowledgeable! Great listener doesn't shoot down my ideas or tell me that there's a better course of treatment. Instead she gives me all my options including pros and cons and lets me decide from there. Every now and then I'll be concerned my insurance won't cover something - a sub-dermal birth control for example. Her staff called my insurance company before the procedure and made sure I was fully covered or else inquired on prices and such. Recently I had a med check for my ADHD medication - should have taken a few seconds to chat then she would re RX my meds and I'd be on my way. Unluckily//Luckily I found a suspicious mole two days before my appointment but she checked it out on the spot in their surgical procedure room. Suspicious mole was numbed, removed, and sent to the lab for biopsy. WOOT WOOT!! The entire office is great! Love their facilities and staff!!

Dr Bowen is a great Doctor. However, his support staff is lacking in Customer Care. Twice I have…read morecalled and requested a refill on prescriptions and requested they call or email me when the prescriptions are called it. I never receive a notice and the prescriptions are not renewed. This is no reflection on Dr Bowen but on the CHI support staff. This attitude seems to be prevalent in the CHI system as I have had similar issues with other Doctors' staff in the past

Dr. Bowen had been my main Dr. for over 9 years and I had never had a problem or issue until in the…read morelast 12 months. I am on a medication that has awful side effects if you miss a dose, so I always request my refills at least 4 business days before his day off, to give him plenty of time to print and sign the prescription. Twice last year, despite my having give him more than 4 days to process my refill, he did not. I went two days having to suffer the effects of not having my medication. This last time I was quite upset at this horrible patient experience and his office was not returning my calls, so I went to Twitter and started commenting on how CHI sucks - because I know they monitor those tweets and you will get action by doing so. A month later he sent me a certified letter "firing" me as a patient, noting my "outrageous and unacceptable" behavior the last time I was in his office. I hadn't been in his office for 6 months. In the letter he also banned me from seeing ANY other physician at the Lakeside CHI family practice. I don't know if he suddenly got a brain tumor or what - but I do NOT recommend him as a Dr.

Dr. Kester and the entire Essential Family Medicine staff is amazing! I have been going to them for…read morea few years now and have had overwhelming positive experiences. From scheduling to billing, they make everything extremely easy. Aside from the top notch care, my absolute favorite part is that I have never had to wait for an appointment for more than 5 minuets. When I get there and get checked in, they are ready for me within minutes! If you're looking for a doctor who will care about your health but also go above and beyond to care about you as an individual, you need to go see Dr. Kester! She is so easy to talk to and truly listens to what is going on before taking action.

I saw Dr. Law for about five years. Never felt that doctor/patient relationship I was hoping for,…read morebut stayed because of history. Never felt like she cared if I was there or not. A close relative had committed suicide. I went in for another issue, but mentioned this to her nurse who was very kind about it. When Dr. Law came, no mention from her. I was hoping to talk about what might happen to me physically or mentally with the grief. I asked if the nurse had told her, she said yes, not even looking over. I didn't need a hug, but to not say a thing, to a five year patient. To not over advice or or tell me what to expect, that was it for me. No compassion.

Very compassionate and gets to know patients. Explains medical issue dealing…read more I would recommend her to anyone