Shout out to Margarita Ibarra for being such a wonderful professional while working the front desk…read morerepresenting Dr.Mamaril and other doctors. Over a 5 year period she has never failed to deliver outstanding customer service. She has been a true joy to interact with her on visits to the Doctor. They all represent the Medical Profession in an exemplary manner. Well done!

Graybill - Myself and wife recently visited your Escondido office and was very much displeased…read morewith patient treatment. My wife had a pneumonia and needed immediate attention. She waited over an hour and never saw a physician. Only to be sent to the Emergency room hours later due to the cluster F^*) at this Escondido location. If we do not see a significant improvement to Graybill facilities, Sharp / Rees-Steely will be a much better option for folks needing medical services. Graybill feels like a cattle farm and IMO do not feel patients are getting the proper attention. The group needs the proper training on how to run a business. Stay away from Graybill. They do not deserve your business, and they certainly do not care if you move to a different provider. With that said, I will give Graybill 1 or 2 months to get their act together. I am not hopeful.

This office is absolutely amazing! Dr. Harrison Robinson is the most caring and knowledgeable…read moredoctor I have had in my 40 years of different doctors. Lawna in the front office is very patient, efficient and friendly. Their team makes every appointment seamless and Dr. Robinson takes the time to talk to you and answer all of your questions. I highly recommend this office and doctor.

Excellent physician and staff. Caring, compassionate, knowledgeable, responsive. Grateful he is my…read morephysician.

Great doctor . Cares about his patients and listens to your complaints. He always has your back…read moreespecially when you need expedited care.

Been using Dr Mallo for 14 years. He's great with older people and supports veterans. I never had a…read moresingle issue with him.

I was referred to this doctor in 2020 by another doctor stating Dr. Rivera was supposed "expert" in…read morethe area I was being referred for. I scheduled the appointment and there was a month wait. I went to the appointment. She walked in, asked "how she could help," in a polite, but clueless manner, I explained what I was being referred for. She explained there was no laboratory test testing for this, and proceeded to read out a checklist of things. Doctors look for in diagnosing said condition. To which she briefly assessed me for and was like " no it doesn't look like you have this, can I help with anything else?" from start to finish I was literally out the door in 10 minutes upon entering the exam room. While she was polite, as were the staff, I really felt like this was a waste of my time and co-pay money.

The poor ratings are real. Poor staff support, disrespectful supervision, and lack of empathy…read more Steer clear.

Dr. Le listens carefully and takes into account the individuality of each patient. I would…read morerecommend her to anyone looking for an excellent physician. Office Staff is caring and efficient--definitely a good team!

I hesitate to give Dr. Le 5 stars, but only because I'm afraid word will get out and her office…read morewill fill up. Amazing doctor, part naturopath, part Eastern medicine, intuitive, compassionate. My medical background is complicated and she gives me the time I need during appointments.

Dr. Lilley is the best primary care physician I've ever had. He's the Ward Cleaver of doctors! He…read morepatiently listens to everything I have to say (even when I go on about what I've been reading online), lends insight and explains how my body works in a way I can understand. I have seen his NP a couple of times and she has been helpful as well. My husband and I (he only sees patients 18+) are relatively healthy people who only need a doctor for the occasional cough or flu and Dr. Lilley's office is always able to get us in quickly and takes good care of us. When I started to have more chronic issues after the birth of my son, Dr. Lilley has helped me compile the information from the specialists I've seen. And you have to love how he pulls out his iPhone to look up a particular medication that he has a question about! UPDATE: Dr. Lilley is now retired.

Beautiful facility, wonderful staff. Dr Amanda Caparso hands…read moredown is the best doctor my husband and I have ever had the fortunate pleasure of having her as our physician. Personable, caring, thorough, she Listens and always has a positive attitude. Very grateful

She listened and helped me. That's all I asked for. Front desk folks were cool. She pushed through…read moreReferrals, in days instead of weeks.

Blood work, urine specimen. Shot. Dr Charles definitely goes…read morethe extra mile. I told him today that if he evet leaves, I will be very angry.

1 Star -- Extremely Disappointing and Heartless Experience…read more My 90-year-old wheelchair-bound mother, my husband, and I have all been patients of Perlman Clinic. After what happened today, all three of us will be leaving the practice. I had an 11:00 AM appointment for my mother, but the office called and changed it to 10:40 AM, insisting she needed a 40-minute appointment. I explained that we did not need 40 minutes, but they insisted. Getting my 90-year-old mother out of the house is extremely difficult. I drove 30 minutes to pick her up, helped get her into the car, and then drove another 25 minutes to the clinic. Knowing I would be late, I called the office ahead of time to let them know. I arrived approximately 15 minutes late. My mother was still sitting in the car while I went inside to get help transferring her into a wheelchair. I explained the situation, that she was in pain and needed to see a doctor, and pleaded with them to please see her. They refused. What was most upsetting was the complete lack of compassion toward a 90-year-old, wheelchair-bound patient. The staff's response felt cold, dismissive, and aggressive. There was no attempt to accommodate the situation or show understanding of what it took to get my elderly mother to that appointment. My mother had been a patient of the medical practice Perlman took over for approximately 50 years. After decades as a patient, this is how she was treated. This is also not my first frustrating experience. I have personally waited 20-30 minutes beyond my scheduled appointment time at this practice, yet there was no flexibility when an elderly patient arrived 15 minutes late after her appointment had been changed by the office. I have also been disappointed by what I perceive as a lack of continuity and experience among some of the providers I've encountered, as well as frequent referrals to outside specialists rather than having concerns addressed directly. The front-office experience has been particularly disappointing. I have witnessed behavior that I consider unprofessional, including staff chatting about personal matters in the waiting area. Two employees, Gavin and Cezon, were particularly rude and aggressive during today's interaction. Healthcare should involve more than policies and appointment times. It should involve compassion, especially when dealing with elderly and vulnerable patients. Perlman Clinic failed my mother today. After this experience, I no longer have confidence in this practice. All three of us will be finding healthcare elsewhere.

All the staff are very kind and friendly and all supported me and congratulated me on my newborn…read moreeverytime they walked in, except for the social worker. She came into my postpartum room extremely rude and hostile, didn't even smile, didn't even congratulate me. She was very condescending and seemed to want to make me feel intimidated based on her job title, once I even found out what her job title was after our altercation... She demanded to me rudely to turn my TV off because I kept asking her to repeat herself, even after my infant was crying over her and I couldn't hear her, I wasn't even aware she was the social worker because she did not state that, she must have used another term but I was unaware she was the social worker when she introduced herself and her job title to me, not once did she say "social worker". After she left I asked the nurse when the social worker would arrive and they told me that she was the social worker. Her name was Ganell? Or Janelle? I felt like she made decisions based off her own personal dissatisfaction and judgment toward me, and was extremely unprofessional and power driven, keeping me at the hospital and preventing me from being discharged as some form of personal punishment for not taking her attitude very well. I even overheard that based on her judgement; that I might have to stay until Monday, and the stress has been killing me, for reasons she kept me, she didn't even inquire about, or even ask me to explain anything regarding her own concerns. I came in Wednesday at 6cm dilated in active labor around 3am and have another child waiting for me at home. I've been here basically 3 days and counting and I feel like I am in a postpartum prison. I don't understand why they cannot continue investigating my case at home and let me go home. Even a lot of other staff members and nurses are confused that I am having to stay so long and were surprised that I was no longer able to discharge based off Miss Janell's orders and "discomfort" of me.

I am extremely disappointed with the care my daughter received at Palomar Medical Center…read more My daughter was hospitalized for several days, starting in the Emergency Department, then being transferred to the ICU because of persistent low blood pressure requiring medication to support her blood pressure, and later transferred to a regular hospital floor. Despite numerous tests and repeated blood draws, we left without a clear explanation for what caused her blood pressure to drop so severely. During her hospitalization, my daughter had blood drawn multiple times a day. Her arms and hands were punctured repeatedly--at least 7-10 different sites by my count. I understand that blood tests can be necessary, especially for a seriously ill patient, but watching her repeatedly get stuck was extremely difficult. My biggest concern happened toward the end of her hospitalization. My daughter complained that one of her IV sites was extremely painful. I asked a staff member to remove it because she was in significant pain. The interaction was unpleasant, and when the adhesive was eventually removed, it was pulled off very forcefully. Since coming home, my daughter's hand has remained noticeably swollen and she is experiencing significant pain and burning, with difficulty moving the hand. She had received IV medications/electrolytes through that area, although I do not know whether the last infusion was potassium, magnesium, or something else. I am very concerned about what happened to that IV site and we are seeking medical evaluation for it. I was also deeply disturbed by the way I witnessed one staff member speak to another patient on our floor. An elderly patient repeatedly called for help, and I could hear a staff member responding loudly and harshly from several rooms away. Regardless of how busy a hospital is, vulnerable patients deserve dignity and respectful treatment. My daughter was on the 9th floor, room 990. Some of the nurses who directly cared for my daughter were kind, and I want to make that distinction. I was also particularly grateful for Lily in the ICU on the 7th floor, who was compassionate, respectful, and professional. However, I personally witnessed staff spending time in the break room looking at their phones while patients were calling for assistance. As a mother, I stayed beside my daughter day and night because I became uncomfortable leaving her alone. My experience left me especially concerned about elderly or vulnerable patients who do not have a family member present to advocate for them. I strongly encourage hospital management to review these concerns, particularly IV care, responsiveness to patients in pain, and the way vulnerable patients are spoken to and treated. Families should not feel that they have to remain at the bedside 24 hours a day simply to make sure their loved one receives attention and respectful care.