(Edited to add: by the time I drove home, my xray results were already ready in the portal! Even if…read morethe online system won't let you schedule in advance for xrays for this location, it was fast and wonderful!) Very easy visit today to Scripps imaging Carmel Valley. They no longer take appointments in advance for x-rays. But I walked in here and they literally called me within three minutes. Super easy and very kind desk people and technicians. Thanks Christian, Joseph, and everyone!

They usually always run on time, greet you immediately and are polite and considerate of your…read moreprivacy.

What started great became a huge disappointment--especially for patients on Medicaid…read more At first, this facility and Dr. Hegyi were great--attentive, communicative, and thorough. But as time went on, that quickly changed. I'm not sure if it was because my mom has government-provided insurance (Community Health Group), but the care and service she received noticeably declined. Her in-person appointments were suddenly switched to virtual, and the doctor consistently showed up extremely late--or not at all. And I don't mean 10 or 30 minutes late--I'm talking 2 to 4 hours late, or completely missing the appointment with no notice. We'd have to reschedule for the next day, only to sit in the digital waiting room for hours again. When I asked about returning to in-person visits, I was told those were "for paying customers," not those using Medicaid. That kind of distinction feels discriminatory and elitist. Communication became incredibly difficult. I had to call multiple times just to get help with urgent medical issues, and getting a straight answer became almost impossible. Then my mom--who is 100% disabled, relies solely on Social Security, and lives well below the poverty line--was blindsided with a bill of over $400. She had no idea she even had a co-pay. No one ever explained this, and it was never brought up during visits. I called her insurance provider myself and found out that billing was never properly submitted, even though my mom has dual coverage. I left a detailed voicemail explaining this. I followed up a week later. I emailed them on February 20 and March 7. Still--no response. And now my mom has been sent to collections over something she was never told about and that could've been easily resolved had anyone returned a call or sent an email. This might be a minor inconvenience for office staff, but for someone sick and in poverty, this is immensely stressful. And that stress is now affecting her health. Internalized stress in someone already disabled is dangerous. The real issue isn't just a billing mistake--it's the complete breakdown of communication, professionalism, and care. Had we been private pay clients, I truly believe the attentiveness would have been entirely different. That's the part that's most upsetting. We weren't treated like human beings--we were treated like less. DO BETTER. Patients deserve respect no matter how they pay. The way this was handled was not just disappointing--it was completely unacceptable.

Waited 30 minutes to be helped after having an appointment. I go in to get an appointment with an…read moreorthopedic doctor because I have a broken thumb on my right hand pretty serious. They say they'll send me an email to schedule an appointment and they schedule me for something on my neck that I didn't ask for? I've been in pain for a week but they are no help. DO NOT RECOMMEND. I will be changing primary doctors because they clearly don't care about their patients well being. Don't go here they will just waste your time!

Thank you Margarita on the third floor, imaging department. You are amazing. Margarita went out of…read moreher way as I am new to UCSD. Additionally, Sally, also on the third floor in Radiology is very experienced. Whitney and Dr, Nama are fabulous.

This facility is open 24 hours and I was scheduled for an MRI at 3:30am. The front doors were…read morelocked, and there was no one around to let me in. What I found was a number to call posted on the glass door. I called several times, which took me about 45 minutes looping to the wrong departments, being transferred, and then eventually being dropped due to no answer. It was frustrating. I had to call another number to get help and the person who opened the door was apologetic. The staff who prepped me was kind of nonchalant but the staff who assisted me with the MRI made up for everything by being so nice. She explained the procedure, step by step, and expectations. The entire process took at least 30 minutes. I hope next time it would be easier to get in touch with someone for late night and early appointments. Nonetheless, I am happy with my experience.

Dr. Alexandra Myers is my PCP and OMT provider. Dr. Myers is laid back and easy to talk to. She…read moreoften recommends lifestyle and natural remedies where possible, though she does prescribe medications, too - definitely a more holistic approach than traditional physicians. She's one of the few osteopaths that still does osteopathic manipulation therapy (OMT). She has been so supportive of me as I recover from an injury. Dr. Myers also did not push SDSM's PT service. 5 stars for Dr. Myers. I'd call the staff average. Being nice to them does help. Their billing department and referral departments could use some work, though. I got overcharged, and it took them 5 months to resolve what should have been very simple. Meanwhile, the referral department can be very slooooow, and inflexible. I had requested a different provider, and my PCP agreed to the change. The referral department would not accept the substitution, claiming the doctor did not send them an official referral request. Of course, I don't find this out until after several months after I started with my provider that we didn't have a "legitimate" referral. I still recommend them, but with those caveats.

I have been fortunate to have been a patient of two amazing doctors at SDSM. I was a patient of…read moreDr. Elizabeth Williams until she left the clinic in 2023. Luckily, I was able to switch over to Dr. Koretoff's panel. Dr. Koretoff is one of the best providers I've ever had. He truly cares about his patients and listens to them. He's responsive to my questions and is willing to put in the time and effort to get the referrals or medications in that I need. I've had some serious health issues and know my body. I appreciate that Dr. Koretoff respects my concerns and refers me to a specialist when my medical history and/or symptoms warrant doing so. It's clear that he wants his patients to be healthy and have the best quality of life possible (even if it means having to engage in a prior authorization fight with an insurance company to do so. Additionally, the staff here - from x-ray tech to clinic staff - are friendly and treat me with respect. Thank you for keeping me healthy!

I seriously will not go anywhere else to get my labs done or see a doctor…read more This place really does give me hope for our health care system. First off, so easy to find parking and they're not charging you $10 plus to go see a doctor. I find that ridiculous in other medical buildings. It is so easy to navigate and very clean and calm when you walk in. All the staff are so friendly, knowledgeable and efficient. I walked in to get some bloodwork done, in total, it took less than 10 minutes to check in, get the bloodwork done, WITHOUT AN APPOINTMENT! I was so amazed, I couldn't believe it. Another perk of this location is that when you're done, you can come downstairs to a whole-foods and one of my favorite shopping centers. It cannot get any better.

The front desk to my provider Dr Whiteley are always accommodating and helpful. Parking is quick…read moreand easy a definite recommendation.

LOVE Dr. O'Shaughnessy! He treated an injury with exceptional care. What a caring physician! My…read morethumbnail got caught on something this evening and he totally prevented further injury. I am very grateful to him for ensuring my comfort and wellbeing. Dr. O'Shaughnessy was so careful to ensure a pain-free procedure. I would forever trust a doctor like him. He and the staff are amazing, including the male nurse and front desk personnel. Special shout-out to DR. VEENA ARUN, too, who saved my vision on an entirely unrelated, separate visit (not in UC). This was a while back. She's an eye-saving ophthalmologist who did wonders when no one else could -- not even my PCP nor ER doctors (with a CT scan when my primary doctor had said I needed to be seen ""STAT"). The woman Dr. Arun LITERALLY saved my vision. The staff got in right away. Dr. Arun rose above and was so calm and professional. Her demeanor made a huge difference. Her treatment was life-changing. (You take your vision for granted until something happens to the contrary, for which I am forever thankful to this skilled, gifted ophthalmologist.

1/5 stars Extremely disappointed by an inexcusable delay in…read morebasic X-Ray results. At my August 26th appointment, my doctor explicitly told me--and their website confirmed--that I would receive my results in 2 to 3 days. When that timeframe passed with zero communication, I contacted Sharp, only to be informed that their in-house radiology department is currently 7 to 14 business days behind. I have been dealing with severe pain since that appointment and have an upcoming consultation with an orthopedist on the 8th. Because of this failure, I won't even have my basic radiology results to support my care or show my specialist. It is completely baffling and unacceptable that an in-house department can fall this far behind in modern healthcare. Shame on Sharp for failing their patients to this degree. If you have any alternative options, please go elsewhere--it is clear that things are only getting worse here.

Apparently I'm not allowed to go into detail on my experience because the last time I did MY REVIEW…read moreWAS REPORTED AND REMOVED but this doctor and more specifically his front desk women are the rudest and cruelest individuals to their patients. RUN AWAY!

We felt in very good hands during the multiple visits and procedures. 100% trusted Dr. W. Can…read moreanyone confirm if they are still open? Calls do not go through.

The Staff has been very nice and Dr Rivera and Alicia Gill PAC have been really good listening…read moreto my concerns and prescribing the right medication for me i am so much better now thank you so much

I was trying to hold off on this review until I had a few more visits in. But I cannot. I called…read moreto get an appointment as a first time patient (doctor recommendation) and the only available was two months out. I've waited this long, I can wait a little longer. Happily, a cancellation opened up a spot for me much sooner. I hurriedly filled out the requisite forms that were emailed to me, very convenient. The office is located in a small medical/business building that, fortunately, has quite a few handicapped parking spots. I was early, lunch time for the office, but was let in to wait which was very nice. I can't say enough of how lovely everyone in this office is. Very nice, accommodating and friendly. I felt very comfortable. I'm also very hopeful Dr. Rivera can help me with my health issues. For now, I am waiting on the results of a blood panel which may determine my diagnosis. Either way, there seems to be options on helping me feel better. Did I mention how wonderful everyone in this office is?