One of the more stressful aspects of moving to a new city is finding a competent, caring and…read morereliable healthcare provider. We were incredibly fortunate to find Dr. Rosenstein and we have been under his care for a few years now. He has helped us to significantly improve our health, through his innovative, current and passionate care. Dr. Rosenstein takes an individual approach to the care he gives, asking the right questions and looking beyond the obvious to help us improve our healthcare and create a more healthy lifestyle. His wicked sense of humor is an added bonus and his support team are always available and helpful. We feel very fortunate to be in his care.

If there was a Hall of Fame for terrible office staff, this place would be the charter members. We…read morewere told no co-pay because we were seeing a new doctor. Two weeks later we get a bill....for the co-pay. I call them, am told they have to review it. 3 days later, I call back, still reviewing. WTF!?!?!?!? This place gives incompetence a bad name. BTW....Its always a fight to pay co-pay there. We try, they say no co-pay needed, 2 weeks later, here comes the bill. It's exhausting.

WOW.. ... all i can say is wow. I am in complete disbelief of the way I have been treated by the…read moreMountain View primary care staff at smoke ranch. Firstly, I wanna start by saying the staff has not been rude by any means, but just extremely unprofessional and unorganized. I started going to this doctor, specifically Dr. Noorda, because of the incredible reviews he had about him as far as his practice and medicine... I wanna make it very clear that I am only continuing to come to this office because of the incredible care that I've received from Dr. Noorda and only because of that. Otherwise, it has been extremely frustrating and an impeccable waste of my time... I Initially went in 11/26 to get blood drawn and provide samples that I was asked for for testing... When I arrived, there was a ton of confusion on what test were actually supposed to be performed on me so that was frustrating, and then after they finally figured everything out, and I was able to provide them with the correct paperwork, they took the samples they thought I needed it, and I proceeded to leave the office as normal... Literally less than three minutes later they called me back to back letting me know if I'm able to rush back in. They forgot to give me some test that we're on the list for me that day, which was already a red flag, but I decided that everyone makes mistakes and I went back in with no problem., Mind you I live over 25 minutes away, so this is not convenient travel wise for me by any means, but I will travel anywhere for good care. Fast-forward to today, December 4, I go in for my appointment to drop off the test that I was sent home with 11/26 to test me further, and when I went in to drop off the samples, everything appeared to be fine. I gave them to the phlebotomist, And I left... As per usual. Unbeknownst to me, I'm driving 25 minutes away to go back home and get back to work, I'm on a work call as I drive home and I noticed that Mountain View called me twice back to back... I'm on an important call so I cannot switch over, and the first thing I thought is there is absolutely no way they are calling me because they forgot something again, I am already traumatized that happened to me the first time. Once I was finished with my work call, I gave them a call back lo and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask aOnce I was finished with my work call, I gave them a call back low and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask a nurse how to also read the paperwork just for them to call back and tell me they need an additional 5+ tests and that I ultimately wasted my time coming down and giving them the test that I drove 25 minutes to give them, because That wasn't actually all of the test that I was supposed to provide to them initially, which was completely unbeknownst to me because they literally never told me . So now I have to go back for my appointment December 18, but we were originally supposed to discuss all of the results that I had already sent in, now that Appointment is essentially obsolete because the testing still isn't done, mind you I have driven back-and-forth to the office more than five times now trying to achieve the same results and something that should be extremely simple... all she could literally tell me verbatim was "well you don't have to drive back up here if you don't want to I was just making you aware"... Girl of course I have to drive back up there. This is my health we're talking about, no matter how frustrating it is I'm going to do whatever it takes to finally get these test submitted, but wow the hoops I've had to go through is crazy! I'm typically not want to complain, but the situation has left me feeling helpless and in disbelief!

I'm fairly new to the clinic. They "rescued" me after my previous office was extremely rude. I…read morereally like Dr. Dunsmoor is professional and thorough. His office manager and staff are kind and compassionate. I have several Autoimmune diseases. Been through 70-80 drs in Vegas. I have faith in Dr. Dunsmoor and his team to take over my care once back from Mayo Clinic. Anyway...DEFINITELY 5

I see Heather Ta and she is amazing. I feel comfortable with her and know she is truly listening…read moreand cares. She does not rush through the appointment and just look at a chart. She treats me like an individual and takes my feedback seriously. I highly recommend seeing Heather. Also, the office runs smooth for me with appointments on time and not having to wait like other doctor offices.

So she sold her practice and went into concierge care. Before she sold her practice her PA's that I…read moreliked left about 2-3 years earlier. (Heather Ta & Tamika B.) I stuck with it & tried the new PA's 1 was HORRIBLE & the other was good. She didn't even tell her patients that she sold the practice to focus on her Dermabella her other side hustle practice. Instead I found out by driving to see another provider in the same vicinity and saw a NEW sign going up!! WOW that said a lot of how she didn't care about those patients. Additionally I found out that 1 of her front office staff employees had disappeared and come to find out she died in her mid 30's to colon cancer. Apparently Andrea didn't have health insurance for her employees despite being a medical practice & coworkers to this gal scraped together $ to help cover her tests to get diagnosed. That said a LOT about this Dr. not only as a MD, but as a Person!! For that I don't recommend Andrea as a MD since it seemed she cares more about her vs people. She basically sits back and takes $$ while she hires everyone around her do do her concierge care now.

Don't go ! I've…read morenever been treated with such disrespect from a doctor. I to thought she was a nice doctor learned a hard lesson.

conceirge medicine$ 5000 yr req for executives/ plus medicare/ ppo blues/aetna/united /cigna/sierra…read moreppo only/pilgrim/aarp/teachers health..no Culinary NO medicade and no affordable health care programs and no Meicare Advantage programs hmo nor ppo

From smiling staff to smiling clients, Soluna got it all I've been a FNP student for the past few…read moremonths and I admire the way the staff takes care of the patients like family from the moment they enter, until the time they leave!

I would stay away from here at all costs…read more It's one of the worst run businesses I've ever encountered 48 years It's almost impossible to get someone on the phone When you do, they're not very helpful And when you really need something, they don't call you back why they even have an answering machine or anything it's beyond being They'll pick up the phone and hang it up immediately just so you stop calling The doctor's OK if you get in there that was definitely not the problem. It's just dealing with them is a complete nightmare. It's very infuriating and a complete waste of time and energy especially for people are having medical issues and need stuff to actually work in compassion. I came in there at the end of December to get my prescriptions refilled and a basic check. They forgot to send one of them to the pharmacy. I called at least 75 times in 72 hours never got anyone on the phone. I left three messages because I needed this to get handled before the end of the year due to the insurance and no one still to this day as they called me back I finally got someone on the phone today and they told me I have to come back in to have the prescription set up again and I'm like dude isn't that why I went in there in the first place So now I gotta take another hour to go down there and figure that out and then deal with the pharmacy again another hour there it's two hours that's just lost of my life. I'm being murdered by minutes. They should be held accountable.

Retina consultants. Not very nice to people wanting! I was the only person in the waiting room…read morestuck watching a Disney program I asked nicely if they could put the news on NO was all she said! No emotion at all It would have been nice if I was told why... it is stuck or the remote is missing... but just go ahead and put up paper hearts. Maybe it is just waiting for hours but there it is.

Dr.Kelley is so helpful she answered any questions I had cause it's my first time. On top of that…read moreshe is so nice! She is an internist and she also offers Botox! It's a clean and comfortable environment. I am so pleased with my results! & I highly recommend her!!!

Dr Richard Teh has been a shining light on my family and our pursuit of health. Upon our first…read morevisit, he actually sat and asked questions for close to 45 minutes to get to know both my wife and I better (separate appointments). His approach to medicine is wholistic and his Eastern sense of keeping you from getting ill vs treating an illness is beyond refreshing. We were very fortunate to be able to book with him, as I understand it is very difficult. Thank you again Dr Teh, I haven't felt this energetic and strong in 20+ years!

Dr. Teh has left the medical practice without notice according to his staff. There is no…read moreinformation beyond this that is being shared with patients. My review is a one star not bc of the doctor's skills and bedside manner which are both excellent but because of the lack of communication with patients who rely on Dr. Teh.

Kristin is fantastic! Everyone in the office is very nice. It's clean, they're professional, and I…read morejust love coming in. Thanks for everything!

I just came to my appointment and door was closed , I called and no answer. Worst experience ever …read more I just hope they don't damn charge me for "no showing up " when I was outside the office waiting for 15 minutes .

Dr Tahir is an amazing doctor. He always takes his time and listens to any concerns and questions I…read moremay have. I never feel rushed. His staff is also amazing. They answer the phones and are always very pleasant. Getting an appointment is always very easy and the wait times are are always very short. I highly recommend this Doctor and his practice.

The ladies that check you in are friendly and get you checked in quickly…read more Dr. Tahir is great! He's personable and funny. He doesn't try to feed you more medications! In fact, he questioned why I was placed on a few by a previous primary. Dr. Tahir listens to his patients. He takes his time with you and is thorough.

It is so nice being able to call my doctor and actually talk to and see Dr. Burke in a reasonable…read moreamount of time or even sooner if the circumstances demand it. Dr. Burke and her staff are friendly and easy to talk to. I would highly recommend her to anyone looking for a good doctor.

This is now my second appointment here at Dr. Dina Burke office…read more Pros: Dina Burke is very friendly and wants to learn about you and personalize everything. It's a nice office, she has made it feel comfortable. Her office assistant and nurse Whitney is very thorough and attentive. They make a great team. During my first visit she was in her first week of this location and it was a bit hectic. To my surprise she had another representative from Houston in there prepared and ready to set me up online and get my information. Quick and made my life easier by not having to do it on my own time! She set me up for a physical immediately and bring me to my next appointment. Feeling a bit nervous for this appointment, I have never been hospitalized luckily so there was a bit anxiety to begin with.. Whitney preformed my testing they will very thorough with cognitive and physical testing which was impressive. Cons: I'm not a very good patient when it comes to blood draw and they did have a bit of an issue drawing blood and poking me right so I rescheduled that due to my own anxiety. The price to be a part of this MDVIP is annually expense so that is a con but also a pro because I have no problem booking my appointments or having to wait in waiting room. They grab me immediately and being on a busy schedule it's nice to have the Doctor available at the time the appointment is actually made. Overall I'm extremely satisfied with my service here and will continue coming here. If you can afford it it is well worth it.