If I could give zero stars, I would…read more The customer service at this banquet hall is absolutely horrible. Every time I went in for meetings or walk-throughs, the place smelled awful of the floors were dirty and it was always sticky or left with decorations from previous events. It never once looked clean or ready, no matter how close it was to my wedding date. On the day of my wedding, the owner actually snapped at me because she forgot the time I had told her weeks prior. She was rude and dismissive, as if I was inconveniencing her at my own event. To make things worse, the curtain pole in the venue fell on my photographer during cocktail hour when all my guests were there, they had to help bring it back up. So embarrassing. There were also scratches, holes, and marks all over the walls, but she acted like the place was some kind of luxury ballroom when in reality it's just a small hall in a plaza in Miami Gardens. The final straw was her refusing to return my security deposit -- claiming it was because I didn't sweep up my flower petals after the ceremony. I specifically asked her if I needed to sweep, and she told me no. But after the event, she completely changed her story. Her attitude toward customers is beyond unprofessional -- rude, greedy, and disrespectful. It's clear she only cares about getting a quick buck, not about providing a decent experience or treating people with respect. Save yourself the stress and look elsewhere. This place is not worth the money, the attitude, or the headache. She'll keep every penny you send her, she has no intentions of returning the deposit. She obviously needs it more than we do. Would never recommend this place to anyone. Stay FAR , FAR, FAR away!!!!!!!

I had an exceptional experience--truly unforgettable. The hospitality was warm and genuine, making…read moreme feel not just welcomed, but valued. Communication throughout was both professional and personable, striking that rare balance that made every interaction feel like I was speaking with family. This venue is more than just beautiful; it's a heartfelt reflection of the care, integrity, and character of its owners. I wholeheartedly recommend it to anyone seeking not just a place, but an experience rooted in kindness and excellence. I have had 2events at Banquet Hall and sure as hell plan on booking the venue for my next one as-well!

Mimi has been making my son's cakes since his baby shower.. anything I ask her she makes! Truly an…read moreartist. I never have been disappointed with her cakes! I love it. Look how beautifully her cakes complement my themes. Made the mistake of not using her one year and it was the worst decision. I'm sorry Mimi. Won't happen again. Best in Miami!

We hosted a homeschool cake decorating class at Cake It, and the experience was outstanding. The…read morekids learned quickly and thoroughly enjoyed themselves. Mimi demonstrates patience with the children and ensures they understand. Her passion for her work is clear. We will return soon.

If I could rate this company a 0, I would…read more The organization I work for scheduled Ponies & Petting Zoo of Miami for three separate summer events, and unfortunately, the overall experience was consistently disappointing across all dates. It is important to note that we have worked with this company for years without prior concerns; however, the issues experienced this year reflected a clear decline in service and reliability. The organization paid over $1,400 in total, including deposits and event payments, for the services provided. Each event day came with its own set of challenges. The staff member assigned to our activities demonstrated poor customer service, with interactions that were often unprofessional and, at times, dismissive. Instead of working collaboratively to support the success of the events, there were repeated moments of resistance and lack of flexibility, which directly impacted the flow of programming for participants. The final event was scheduled from 9:00 AM to 11:00 AM. There was a misalignment on the organization's end regarding payment for this event. The individual responsible for payment was already en route and arrived at approximately 10:30 AM with the funds; however, the event could not begin until payment was received. During this delay, there was a moment when the vendor began packing up the animals in front of the children, which created confusion and disappointment during the scheduled program time. The organization attempted to propose solutions to maintain the flow of the event; however, both the on-site staff member and management maintained that payment must be received before continuing. While company policy is understood, it is also important to note that the organization had already completed two prior payments for two separate events the week before. Despite the delayed start and shortened experience, full payment was still accepted for the final event, which still concluded at 11:00 AM as originally scheduled. Unfortunately, concerns were not isolated to on-site staff. When issues were escalated, management did not respond in a timely or solution-oriented manner. Concerns were either minimized or not addressed effectively, making it difficult to resolve problems in real time. Both personally and professionally, I take pride in maintaining high standards of customer service in all aspects of my work. Based on the overall experience, I would not recommend this company from either a professional or personal standpoint due to how service and business operations were handled throughout these events. In preparation for future programming, I have since connected with other petting zoo vendors who have been professional, flexible, and understanding, which further highlighted the contrast in service quality. While we valued the years of partnership with this company, as of today, that relationship has come to an end. For an organization serving youth and coordinating structured programming, reliability, professionalism, and clear communication are essential. While the animals and concept remain engaging for children, the operational execution and customer service did not meet the standards expected for professional event partnerships. Overall, due to repeated issues across multiple events, I would not recommend this vendor for future programming.

They treat their animals terribly!!!! Do not support. I was so disturbed by the small cages they…read morewere using and how careless the attendees were when transporting them. You could tell the animals were so stressed out. Terrible.

It's hard to find the words to adequately acknowledge Adri's amazing talents and work ethic. I had…read morebeen familiar with her creative work for a few years, and she was our first call when my husband and I started planning our wedding back in early 2020. Through the rollercoaster of planning a wedding during COVID-19, Adri remained cool, calm, creative and flexible. She helped us downsize our 300+ person wedding into a gorgeous and incredibly special micro wedding with our immediate families. Adri is an incredibly detailed process manager and her design sense is unparalleled. But what really sets her apart is her beautiful spirit and passion for creating extraordinary events. It is truly a joy to work with her, and she radiates a calming presence that puts everyone at ease. She treats her clients like family, and is kind and collaborative with every vendor. There were so many instances when Adri went WAY above and beyond the scope of our contract to make sure every our wedding weekend was absolutely perfect. Even her amazing husband Gabe (who is a full-time firefighter) showed up on multiple occasions to help! Thank you to the Creative's Loft and its one-of-a-kind founder, Adriana, for making the most important day of our lives so perfect, memorable, and uniquely magical!

Heaven sent. I cannot imagine planning our wedding without Adriana and her team. Her experience and…read morerapport with vendors is irreplaceable. She took the time to learn about us and hear what we like, and carefully curated the wedding of our dreams (with, of course, her unmatched creativity). Miami is an intimidating place to plan a wedding, and she made the process smooth and easy. Having someone with expertise surrounding budgets, reliable vendors, and flexible venues is key to being stress-free while planning a wedding. We got so many compliments from guests saying it was the "best wedding we've ever been to." I'm not sure if my husband and I will ever be done looking at pictures from our day; it was the best weekend of our lives. Forever grateful for Adriana + team for making it happen.

We could not have pulled off a 200+ wedding at a major resort without EBJ events team! If you need…read morean excellent, going above wedding coordinator, this is it!!

I don't even know where to begin! Events by Jess (EBJ) is the absolute best event planner I could…read morehave ever asked for. I've known Jess for a long time--back when I used to make cakes for her events--so I already knew how talented, organized, and creative she was. When my original dream wedding couldn't happen because of COVID in 2020, I told Jess to hold onto my deposit because one day, we'd still make it happen. And she did just that! Fast forward to our 5th year vow renewal week in Sicily, and it was everything I could've ever dreamed of and more. Jess made our vow renewal week in Sicily not just possible--but truly magical. From start to finish, she handled every detail with grace, professionalism, and heart. She went above and beyond to bring our vision to life, coordinating seamlessly across time zones, different vendors, and language barriers ‍ to ensure everything ran perfectly and flawlessly. Her calm energy, eye for detail, and genuine passion for what she does made all the difference. Thanks to Jess, our entire week felt effortless and unforgettable. Every guest was impressed, every moment was beautiful, and every memory will be cherished forever. If you're looking for someone who will treat your event as if it were her own, look no further than Events by Jess! She's simply the best!

I ordered a flower arrangement for my mom and absolutely loved it ! The colors, the fresh flowers,…read morethe details. 10/10 recommend ! And their designs are beautiful!! Thank you thank you

From the owner: Cherry blossom specializes in flower arrangements for any occasions from birthday to funerals. We…read morealso offer balloons decor like garland for any event.