I am a customer. I have been offered services from this place for many years. The owner is professional and always on time. Chairs and tables were clean and presentable. read more

My siblings and I had the misfortune of choosing Decorento Party Supplies for our rental decor needs. It was rated highly on Google search, however if I could give negative stars I would. Our experience was no where near 4.5 stars on Google! The first red flag was the location itself which was difficult to find/not matching Google maps address. The second; the business itself looked like a hoarders house on the inside. The owner Elisa SEEMED to be a kind older lady and told us she was in the process of moving locations. That is why everything was in disarray and haphazard as we picked our way around. We explained that we were hosting a 70th birthday party for our father on September 14th about a month away. We gave our theme and colors and she showed us some centerpieces which we loved. We began to plan our decor around it. We listed items we would need. Elisa assured us that she had these item in her warehouse and what she didn't have she could get for us at a good price. She asked for a list of what we required so she could begin gathering everything and provide us with the cost. The invoice came to approximately $1600. It included 13 lighted centerpieces, satin and dupioni tablecloths with matching napkins, square mirror chargers, water goblets and later an addition of black seat covers and a black throne chair. We paid on August 24. From our initial meeting my sister met with Elisa three times about table setup and made multiple calls to her about decor. We were again assured that everything was well in hand. So imagine our displeasure when we reached out to confirm everything again September 8th---and received a text in response from Elisa stating that two of the items we paid to rent; the centerpieces she told us she had and the chargers were not available! The ones we built our theme around! A week before the party! Why were we just now being told this? Why was this not said during our previous communications with you? If we hadn't reached out, then what? The response? She THOUGHT she had them! She tried to order them but they won't be in until AFTER our party. When did she order? The day she received payment....and two days after. Soooo Elisa knew the day we paid that she did not have the centerpieces we paid for...in August and that the chargers were unavailable and yet choose to remain silent until September 8th.....when WE reached out to her! We requested our money back for those two items as we were now in a time crunch to find new centerpieces and chargers that would arrive on time. We questioned if she actually had the other items we had paid for? We wanted to see them to confirm. She told us that the items were at her other location and she would get them together so we could see them but every time we asked she had an excuse as to why the items weren't ready for viewing. But they would be for our party. We received the napkins so we could wash/fold them into designs so while not confident given her failure we focused on finding items to replace what we no longer had and closing the loop with our other vendors we were using for the party to ensure no additional mishaps....as it was tedious trying to hunt her down for stuff...,only to realize that again our trust in Elisa's professionalism was misplaced. The day of our party she arrived an hour late and arrived alone with a bag of stained linen table cloths of various lengths, mismatched seat covers and dirty water goblets. Needless to say we were shocked and stressed. We paid this lady. She had ONE job. To provide us with the items we asked and paid for. It goes without saying we shouldn't have to say we want our items in serviceable and clean condition. Without bleach, oil stains and dirt! These were items going on the tables for our guests! So Elisa didn't 1.) check the items 2.) make sure the items were clean/sanitized and 3.) didn't bring spare or back up items. She showed up alone without a crew offering to help us set up but she brought soiled items. Her lateness contributed to our party starting late as we had to do our best to pick through the items she bought and adjust our tables accordingly. Her response; she has other clients that she is working with...yet she took our money. We are also clients. Then upon her return for clean up, Elisa had the temerity to ask us to use our Amazons boxes to carry some of her items in, as she didn't bring any of her own! We try to support local and black owned businesses but this ain't that. Don't be deceived by the kind motherly act! Elisa is unprofessional. Not only did she fail to deliver what we paid for but she made excuses for it. And there is no excuse. She didn't set aside time for us as clients or exercise due diligence to make sure we had a great experience. She wasn't prepared, honest or punctual. This is clearly a side hustle for her and we got hustled. read more

Decorento Party Supplies Inc - Dirty water goblet - Party Equipment Rentals Near Me - Davie, Florida

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Great communication and friendly service from this business. I appreciate Elsie for accepting my minimal order (few chairs with covers and a beautiful high top table) for a small family gathering. The business was in the middle of a busy relocation to their new storefront and i still received wonderful customer service! Will be back for all my future party needs. read more

Decorento Party Supplies Inc - Cake table was a beautiful setting! - Party Equipment Rentals Near Me - Davie, Florida

(No star is really granted) Website is alluring although the one person business is not. Unfortunately, I will have to say that it was a bumpy road from the beginning that ended with not receiving no items and asking for a refund THE DAY OF MY EVENT! From the beginning multiple phone calls, call backs and texts were needed to get initial items ordered. Pd for items time of order and made a pickup day, for a day before the event. Time she gave for pickup was a roundabout time not specific. The roundabout time came and went. One again back to multiple calls and text. Then discussed she drop off and offered two different locations. Neither location was used for drop off. This had really gave me catfish vibes... and my family was asking me where did I find this business? NOW, the day of event. I had to call her that morning and once again made another time for pickup 30 minutes came 1 hour. Meanwhile, what I order was changing, telling me what she had will still work for what I need. This was a disappointing encounter overall that ended up with her not apologizing. I will most definitely have to follow up to make sure I receive my refund! read more

Elsie Pierre did her absolute best to ruin my fathers party. The party commenced at 6 pm and she arrived with the chairs and plates and water at 7:30pm. She also arrived with dirty dishes. They way she was solely responsible for the downfall of what was supposed to be a fun celebration to a disaster. read more

I found Elsie on Yelp! She was amazing it was last minute and she fit us into her busy schedule. She was on time and communicative. The table and tablecloths were super clean and ironed. She clearly loves what she does and love people also. read more

Decorento Party Supplies Inc - Party Equipment Rentals Near Me - Davie, Florida

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Please do not use Decorento. Elsie showed up to my nieces event 45min after her guest arrived. She never responded to any phone calls or texts. She arrived unapologetic with minimal staff. The guests of the event had to setup and clean up for the event she was already paid for. The decorations that were paid for were not supplied. The food was undercook and appeared to be left out all day. Many of the guest developed food poisoning. As far as the minimal staff she had with her had no clue to what they were doing. Elsie has no business being in the catering business. My nieces special day was ruined and can not be made up. So please do not use her service. read more

DO NOT RECOMMEND! Food scheduled to arrive before my guest arrived 1 1/2 hours after, and then all my guests were helping with the setup because she was alone with no staff or help! HORRIBLE RUINED MY PARTY! read more

I had more people confirm for an event that I was hosting that I needed additional tables and chairs quickly. I found Fancy catering Events & Rentals on yelp and contacted them. They were very accommodating and had everything that I needed at a very fair price. The tables and chairs came in handy and was everything that I needed to have a successful event. I'm very happy that I gave them a call. I would definitely recommend using them for any event and will be using them again in the future. read more

Excellent and reliable. Elsie is flexible. Worth a try! Efficient and economical. Prices are good.

Do not use her services. She arrived 30 minutes after my event start time, my guest had to help set up, she forgot some items I had already paid rental for, served unpresentable, uncooked, spoiling food, and her "team" was untrained for the job. She ruined my event!! read more

I was looking for a catering company for a special birthday event for my wife when a good friend of mine suggested that I hired Decorento Party Supplies to cater my wife's bday party. It was the best decision that I ever made by hiring Decorento Party Supplies Inc. They took care of everything from decorations, tables, entertainment, and food all that at quite a reasonable price. The owner of Decorento Party Supplies, Mrs. Elsie Pierre went out of her way to make my wife's birthday celebration an unforgettable one. I would not hesitate a second to recommend these catering party supplies to all my friends. Thanks once more to have made my wife's birthday event such a special one. Sincerely Lyonel Gerdes read more

I found Elsie on yelp and she was amazing! Her customer service is outstanding and she accommodated my needs. She was on time and the communication with her was always outstanding. The quality of her products is great as well, I ended up recommending her o my sister in law and I will definitely keep using her for all my parties! Thank you Elsie for everything! read more

Elsie was very accommodating and professional given tfw need to change plans because of tfw pandemic. Much appreciated!

Elise was very nice, I found her business on yelp. Last-minute I needed cocktail tables she was available and had great prices, no minimum rental required, and pretty much had lots of party supplies. I'll definitely call her again for my next gatherings. read more

Great customer service! The owner was able to help us last minute and we're so grateful that she saved our event. I would definitely use her again! read more

I had a last minute event, I reached out to Elsie at Decorento party supply and she was able to provide me with everything I needed and more. The delivery fee was minimal and correspondence was immediate. read more

My wife and I needed chairs quickly for our Thanksgiving party. Fortunately we found Melva and she had great Tables and Chairs at an affordable price with great customer service... read more