James was patient and very knowledgeable. He was sweet to my 5 year old and I was an all together…read moregood experience renting her first violin.

I am very impressed by Mr. James. He is a wonderful person. Very knowledgeable, patient, humble,…read moreand above all very honest. You can trust him for any of your violin needs.

I went in to get my piccolo repaired and the customer service was great and they fixed my piccolo…read moreon the spot and had extremely reasonable prices. I would definitely go back for anything I need for my instruments!!

I have brought my flute and piccolo here for repairs, Bonnie does a great job!!! Awesome.customer…read moreservice!

Terrible. I am a Music teacher in a grade school and I buy violins cheap and fix them up so my…read morestudents can learn how to play them. I brought a violin that had the sound post had fallen. Rather than giving it to the luthier and having him put the sound post back, she yammered on and on about how if they did put the sound post back in, it might just fall down again. I also had pegs that were not drilled and asked her if they could drill them. Rather than agreeing to drill them, she went on and on about who knows what. She wrapped up her presentation up by saying "You people buy things on Amazon and expect us..." I have bought things there before like shoulder rests, viola bows and other things. I really expected a better reception than I got. I took the violin to Park Violins down the street. He did both of the repairs and refused to take any money for it. I know that lady has a $35,000 violin because she tells me that every time I was in that store, but that is no reason to be condescending to a customer.

I've been doing business with GC ever since they opened. Andrew Welch is the ONLY one I deal with…read more This is not a cut on anyone of the others, but Andrew has Never let me down And his customer service is top shelf. Period!

Most new guitar pedals are now bolted to demo tables so you can't try them out with any amp there…read more Big failure on Guitar Center's part. I'll be spending my money somewhere else now.

The store manager Nick, was very unhelpful and impolite. He had an attitude and was very rude when…read moreI inquired about renting a speaker system for a company event. He made it seem like my basic questions were a major inconvenience. On top of that, they have an old price sheet out for rentals and now charge a lot more. When I asked why they haven't updated pricing he told me that he didn't know and that he wouldn't honor the original price. This guy shouldn't be managing a store. Stay far away from this location.

It took us six years to find these people. We moved here from Detroit, where the music teachers…read morewere fantastic. Somehow the suburbs of Chicago didn't measure up. Until now. These teachers are excellent, and provide good value.

From the owner: Music lessons for all ages. Private lessons for piano, guitar, drums, wind, brass, voice, and…read morestrings. Affordable piano group lessons for beginner to intermediate level.

I had heard great things about Tully's work so when I decided that it was time to start playing…read moreagain, I took my mid-80s MIJ Telecaster to him for a setup (first one in way too long). Amazing. I already loved it but it now plays like the best guitar I've ever had (including Custom Shop stuff that I had before). I can't put the thing down. The amazing setup makes me want to play more and more. I've already dropped off another guitar and once that comes back I'll bring the next one

Tully is a gentleman & a scholar. Incredibly knowledgeable guitar repairman AND artist…read more My repair was quite minor in the grand scheme of things(jack replacement) but this guy can literally do it ALL. That includes building guitars from wood to soldering hardwires & cables. Dude is a WIZARD Thank you Tully! 10/10 would recommend. Will be back for any future repairs whatsoever.

Always kind and very accommodating. Having our son's trumpet serviced here for at least 8 years…read more Highly recommended!

This is an unassuming business with great customer service and a nice range of instruments. They…read morehave a separate room you can try out instruments which is a very nice space. Also Nigel the shop cat makes it really fun. Many spare reeds, cleaning kits, mouthpieces etc. We live a good distance and is worth the drive

Dana Hofer and his staff really know their brass instruments. Dana worked on my son's trombone…read morewhile we waited (we called ahead to make sure this would be possible). We went in for a bent piece, but he also fixed a valve and straightened the slide. When he heard we were in need of additional products, he provided his recommendations and made sure my son knew how and when to use each product. We had a bad experience at another music center, so we will only be seeing Dana and his associates from now on. Prices are a bit higher than the competition, but it's worth saving the extra time and frustration of an inferior technician.

Dana Hofer and his staff were great - I would highly recommend. The regular repair shop I'd used…read morenot far from where I lived had closed. I'd moved recently and the shop I'd stopped in to ask about cleaning and repair in my new neighborhood would have had to send my trombone out for service and said it would take about a week just to have the work assessed and another week to get it back. I called Dana based on another person's review on Yelp and was happy I did - the consistent 5 star ratings are spot on! I live 40 minutes away, was in the area for a business meeting and not only was Dana and his staff able to fit me in to immediately assess what attention my horn needed (I called first) but kindly did the work on the spot to save me the long round trip ride back before a Saturday morning rehearsal. His price for same day service was very fair and they even polished the bell and made the slide work like new as an unexpected bonus. I have a new go-to repair shop worth the drive for sure!