Terrible. I am a Music teacher in a grade school and I buy violins cheap and fix them up so my…read morestudents can learn how to play them. I brought a violin that had the sound post had fallen. Rather than giving it to the luthier and having him put the sound post back, she yammered on and on about how if they did put the sound post back in, it might just fall down again. I also had pegs that were not drilled and asked her if they could drill them. Rather than agreeing to drill them, she went on and on about who knows what. She wrapped up her presentation up by saying "You people buy things on Amazon and expect us..." I have bought things there before like shoulder rests, viola bows and other things. I really expected a better reception than I got. I took the violin to Park Violins down the street. He did both of the repairs and refused to take any money for it. I know that lady has a $35,000 violin because she tells me that every time I was in that store, but that is no reason to be condescending to a customer.

I've been doing business with GC ever since they opened. Andrew Welch is the ONLY one I deal with…read more This is not a cut on anyone of the others, but Andrew has Never let me down And his customer service is top shelf. Period!

This is such a unique music store, and I love the vintage Chinese dragon drums and gongs. What's…read morebest is their outstanding service: I had a garage-tossed beginner drum set of decent quality with numerous missing smaller parts. At Offbeat, Jim searched his place for matching used parts, reset the entangled foot pedals, and got the whole set back in working order for minimal cost.

Just got a new guitar and needed a string and some adjustments to get it set up. I called Offbeat…read moreto ask if they were still doing repairs due to the covid19 pandemic lockdown, and Jim and Nick we able to accommodate me with everything I needed! They are super friendly and helpful, the service was excellent and quick, and the store itself is really cool! Definitely returning for any and all of my musical needs!

I went in to get my piccolo repaired and the customer service was great and they fixed my piccolo…read moreon the spot and had extremely reasonable prices. I would definitely go back for anything I need for my instruments!!

I have brought my flute and piccolo here for repairs, Bonnie does a great job!!! Awesome.customer…read moreservice!

I highly recommend that you are getting piano and violin lessons with Ms. Codruta!!! She is…read morewonderful with my daughter and has the great musical knowledge, experience in working with children and patience in allowing the child to grow his/her love towards the instrument! Great work, I love this studio!!!!

From the owner: Our studio offers music lessons, which are supported and monitored by our professional instructors,…read morewho ensure that you receive the highest level of teaching. We work with beginners, intermediate and advanced students, and our lessons are tailored according the each student's abilities and learning style. We also prepare students for solo and chamber music competitions, as well as youth orchestras, throughout the Chicago metropolitan area.No matter what your dream is -- studying for fun, improving performance as an amateur, or competing seriously at higher levels -- our proven techniques can bring the results you desire

Not impressed with the service. I came in and there were two associates, one already occupied with…read morecustomers and the other occupied with something else. While I waited for someone to get freed up, a parent and child came in. When the second associate was done with whatever he was doing, he immediately goes to the people who came in after me and asked if he could help them. What? I'm standing right here in the middle of an open room, ten feet from you! Then I bought a mouthpiece for my sax, after explaining that I had nothing for my sax currently. He was happy to sell me a mouthpiece and some (overpriced) reeds, but failed to mention that not all mouthpieces come with a ligature, the piece the HOLDS THE REED ON. So I get home, open the box and WTF? no ligature? Would've been nice if he said something like "Do you need a ligature with that?" So I went up to Sam Ash, got a ligature and mouthpiece cover, had a great time with the extremely helpful salesman there. Go there for your band needs, not this place.

Bottom line - it's fortunate for any community to still have a store which sells musical…read moreinstruments, sheet music, accessories and offers lessons with gifted music teachers - Sure, they don't have everything, but what they do have is the owner Steve who seems willing to take the time to help both the young music student (and their parents,) along with the accomplished performer. Tucked away in the Regency Shopping Center at Euclid and Quentin - the store has been there a long time - it's a good place to find what you need to keep in tune.

Our sons have loved taking drum and guitar lessons here! Chris and Adam are knowledgeable,…read morepatient, and make each lesson a great experience.

From the moment our son started taking piano lessons with Inna, his hobby quickly turned into a…read morepassion. She not only connects well with him and caters to his learning style and taste but motivates him to be better. The best way to put it is she's AWESOME! The owner Chris is just as great! If you're looking for private lessons that actually build your child's confidence and not to mention is reasonably priced, I highly recommend Breaking Grounds in Arlington Heights.

I love that they are grouped w/ other kids to form a band & on stage quickly!read more

The School of Rock is excellent. the instructors are patient, understanding and provide a…read morecustomized learning approach. And the staff is awesome with explaining the various lesson options and with scheduling. As an "older" student, I still feel right at home learning for Ryan and the team!

Excellent music store! Honest, helpful and very knowledgable in all areas of musical instruments…read more Sell great reasonably priced great sounding guitars , mandolin's, and banjos ! Replaces guitar etc. strings for you or repair minor problems with musical instruments or will give you Referal to someone who will. Very kind, patient, compassionate, helpful staff. Music lessons on most instruments and voice lessons. Restrung and fixed neck of my guitar so easier to play in my 70s with my arthritic fingers. Very honest. Talked me into fixing my guitar rather than buying a new one! Great store! A real gem in the Northwest suburbs! Remember to turn into road off of Barrington road and turn into commons parking lot to gain access to store. Visit for all your music needs or to learn to play a new instrument! Truly, Liza Johnson

Been coming here since about 2017 and it's such a cute shop. There's an array of instruments, a…read morevariety of music teachers, and lots of entertaining events. Before COVID, they would host free open mics for students to show off their favorite songs, with complementary snacks and drinks. While that has stopped, they continue their Rockstar program, where kids can sign up and play in a rock band with their peers. I've attended and played in these concerts, and they're so much fun! They even have a new adult Rockstar band! The students are nice, the staff are knowledgeable, and the manager Jeff is very thorough with explanations. Only way they could improve is with more seating in the waiting area, but I believe Jeff has tried to remedy this with a futon sort of thing in the middle.