I went in to get my piccolo repaired and the customer service was great and they fixed my piccolo…read moreon the spot and had extremely reasonable prices. I would definitely go back for anything I need for my instruments!!

I have brought my flute and piccolo here for repairs, Bonnie does a great job!!! Awesome.customer…read moreservice!

Terrible. I am a Music teacher in a grade school and I buy violins cheap and fix them up so my…read morestudents can learn how to play them. I brought a violin that had the sound post had fallen. Rather than giving it to the luthier and having him put the sound post back, she yammered on and on about how if they did put the sound post back in, it might just fall down again. I also had pegs that were not drilled and asked her if they could drill them. Rather than agreeing to drill them, she went on and on about who knows what. She wrapped up her presentation up by saying "You people buy things on Amazon and expect us..." I have bought things there before like shoulder rests, viola bows and other things. I really expected a better reception than I got. I took the violin to Park Violins down the street. He did both of the repairs and refused to take any money for it. I know that lady has a $35,000 violin because she tells me that every time I was in that store, but that is no reason to be condescending to a customer.

I've been doing business with GC ever since they opened. Andrew Welch is the ONLY one I deal with…read more This is not a cut on anyone of the others, but Andrew has Never let me down And his customer service is top shelf. Period!

Most new guitar pedals are now bolted to demo tables so you can't try them out with any amp there…read more Big failure on Guitar Center's part. I'll be spending my money somewhere else now.

The store manager Nick, was very unhelpful and impolite. He had an attitude and was very rude when…read moreI inquired about renting a speaker system for a company event. He made it seem like my basic questions were a major inconvenience. On top of that, they have an old price sheet out for rentals and now charge a lot more. When I asked why they haven't updated pricing he told me that he didn't know and that he wouldn't honor the original price. This guy shouldn't be managing a store. Stay far away from this location.

Always kind and very accommodating. Having our son's trumpet serviced here for at least 8 years…read more Highly recommended!

This is an unassuming business with great customer service and a nice range of instruments. They…read morehave a separate room you can try out instruments which is a very nice space. Also Nigel the shop cat makes it really fun. Many spare reeds, cleaning kits, mouthpieces etc. We live a good distance and is worth the drive

Quick update/5 stars for this particular experience: I needed a reed variety pack/mix card because…read moreI'm trying to figure out what strength and kind I want. After looking at woodwind stores closer to me and online, none of the other stores had the 4 pack I was looking for. Q&F not only had the 4-pack, but it was less than Amazon (and the other shops) sell the 3-pack version for. I wasn't going to spend $10 on shipping so I opted for store pickup and figured I'd drive out there when I had other errands to run in the area. They sent me a text letting me know they were getting it from their warehouse and then about 4-5 business days laters I got a call that it was ready for pickup. Super easy.

I've been a customer of Quinlan and Fabish going on seven years with two kids in their violin…read morerental program. It has been a such a gift. Our first child started violin through the school and Quinlan and Fabish were there at the welcome night. We decided to go with them and we rented our child's violin through them for years. What's great about their program is that they keep track of how much you are putting towards the instrument rental and then, if your child gets serious down the road, that money is banked as a credit towards buying an instrument. After several years it felt like a good idea to invest in an instrument for our older child. There was a Black Friday sale and we could use our credit so it seemed like a great move. I bought the instrument but I was able to pay for it on a monthly basis, just like the rental, however, I owned it. But they would also help out with any repair or support we would need if there was a problem. It felt great when the violin was paid for! It felt like an accomplishment to pay it off and an investment into the music education of our kid. When the second child wanted to play violin too, it again made sense to choose Quinlan and Fabish. It remains to be seen if our second kid will continue in orchestra, but what's great about the rental program is that we haven't made a large purchase of an instrument. The rental is convenient for us. Additionally, our second kid broke his violin twice. He has needed to replace it twice. Um, embarrassing much? Quinlan and Fabish happily took the broken rental violin and replaced it, no big deal. What a relief! Highly recommend Quinlan and Fabish! Also, you can buy things from them (stands, shoulder rests, etc) over the phone and they will drop them off at your child's school. Super helpful for busy families.

This is such a unique music store, and I love the vintage Chinese dragon drums and gongs. What's…read morebest is their outstanding service: I had a garage-tossed beginner drum set of decent quality with numerous missing smaller parts. At Offbeat, Jim searched his place for matching used parts, reset the entangled foot pedals, and got the whole set back in working order for minimal cost.

Just got a new guitar and needed a string and some adjustments to get it set up. I called Offbeat…read moreto ask if they were still doing repairs due to the covid19 pandemic lockdown, and Jim and Nick we able to accommodate me with everything I needed! They are super friendly and helpful, the service was excellent and quick, and the store itself is really cool! Definitely returning for any and all of my musical needs!

Knowledgeable staff and great service…read more I got my guitar setup here and they took care of it very well, with attention to detail that you wouldn't get at larger shops. I also appreciated the staff giving me an overview of the gear I was interested in. I felt great just being there.

I've purchased a guitar and have had maintenance done by this shop. The prices were excellent and…read morethey did great work! I had a tuner key break and they fixed it for $15, I was expecting it to be much more! Although their hours are limited I would highly recommend their business!

I've been taking my guitars here for years for everything from setups to major body work. The owner…read moreis super helpful and happy to talk shop or give advice on work I'm doing on my own. Having been to a few other shops when I needed a licensed dealer for a specific job rebound repair is always my first choice.

Small independently owned guitar shop. Guys are super friendly, very knowledgeable, and their…read moreprices are reasonable. I will come back here if I ever need any repairs for my guitar for sure. Thank you!

I really like this place because in a short time my daughter is learning very quickly to play the…read moreguitar since Mr. Nico is very dedicated to his work and also his teaching method is very effective.

I loved the recital my son performed in! I feel very comfortable leaving my children at this music…read moreclinic! The atmosphere feels like they are at home.