Working with Arlette Quiñones these past few months have been nothing short of amazing. We were…read morefirst time home buyers in Chicago and we had no idea on where to even start. From the first outreach to tour our first condo, I was immediately impressed by the timeliness of the response from Sam Shaffer at Chicago Properties Firm. He immedtiately connected us with Artette and I feel so lucky to be able to work so closely with her thse past few months. I can't speak highly enough of her and the team at Chi Properties. Her professionalism, honesty, integrity and hard work were very much appreciated and respected. She is very detailed, honest, and just so great to work with. From the first home she viewed with us, to the last, she remember every single detail of things we liked & disliked and as I sent her listing after listing until we found the one, she advised on before even going to the listing if we would like it or not. 10/10 experience with her and the team! When we decide to buy our next home, I will absolutely be using her and the team again as they made this process as seamless as possible.

(We worked with David DuFault - please note I posted this review on his individual Yelp page, but…read morewanted to make sure he got credit on the Chicago Properties site too.) I cannot rate David highly enough. He was our real estate agent last year as first-time home buyers also expecting our first baby. David was careful to explain every step of the process, and balanced perfectly the delicate line between supporting our decisions and preferences while giving us honest feedback about certain properties. He was incredibly responsive, always in-contact, and always found an answer for us when we reached out with questions. We never felt pressured to make a decision. Even when, earlier this year, we had an issue with our new Jefferson Park condo and needed consulting on our contract, he responded right away and went above and beyond to help us resolve it. David is also just a great, sweet guy. :) We are so incredibly happy with our first home, and we will definitely be contacting David when it comes time for us to make our next move!!

I have used chris johnson from generation realty for both my condo management company and to be my…read moresellers agent to sell my condo Chris is awesome. As a condo management company everything was taken care for. Rent, repairs, and at a lower rate then most companies. I had two prior management companies and they failed to meet the needs of the renters As my sellers agent chris did everything. I sold my two bedroom condo in Lincoln park within 45 days. We had multiple showings each week. He worked with the renters and made sure that the place was in show condition. Chris made sure it was show ready. He cleaned up, lit candles, aired out the baby and dog smells. He also found a lawyer for the sale and the closing was seem less Amazing communication, pleasant to work with, a fantastic experience. I wish he worked where I live now in Wisconsin.

We were tenants in a property managed by GenRealty. One of the key things that I expect in a…read moreproperty manager is responsiveness - to service requests and in interactions with the landlord. That did not always happen in a good way with the GenRealty team - they were, more often than not, slow to respond to our requests and, even when waiting on a response from the property owner, the team would not provide even perfunctory updates (e.g. "still waiting on update from owner. stay tuned. thanks for your patience"). Instead, they would go radio silent. They do not frequently answer their phone and prefer to have all their communications in written form, which can be frustrating when you just want to have a 5-minute check-in on open items. The owners of our particular unit tended not to accommodate our requests, and I think they tried to negotiate with them to meet our needs. Customer service and timeliness, while not legally required, are really important in property management. I think GenRealty did things because they were required to (e.g. legal compliance, the "rules"), but I think they struggled with the nice to haves (e.g. customer service, responsiveness, open communication). They have beautiful properties on offer and we LOVED the apartment we rented from them. But based on my what I like in a property manager, I would not recommend them.

Do not rent any apartment that's run by Andrea Miller. They are unresponsive to any issue through…read morephone call, text and emails. Miller tells you to make a portal request (that also goes ignored). They ended up blocking my number when I simply asked for my parking remote deposit back. It has been over a month since the end of my lease, and they never returned my money. Only after I posted a Google review, they said the parking remote was broken. How would I have moved my car out of a gated parking spot without a functioning remote? When living there, I had dirty water filling up my sink and overflowing onto the wooden floors due to a plumbing issue related to another unit in the building. It took Miller two weeks to send a plumber to fix the issue. I was putting towels down to avoid damage to the floors but the water was non-stop. I was washing my dishes in the tub for two weeks. As seen in the attached photos, I warned them that there would be inevitable water damage from this. I quickly noticed the water damage due to their delay in fixing the plumbing issue. I documented this in the portal with pictures. The portal request, texts, calls and emails went unanswered for months. When I finally got ahold of Andrea Miller on the phone, she told me that the water damage was my fault! She told me to contact my renters insurance, saying the repair was my responsibility! When I demanded flooring contractors to inspect the damage, the contractors laughed and said this was fully the responsibility of Miller management. The damage to my flooring was fixed TEN MONTHS after the plumbing issue. My rent was even raised during this time. See photos attached with dates to het a glimpse of how you will be ignored as a tenant. My lease over October 31st, and when I contacted them to return my deposit for the parking remote/ keys that I returned, they BLOCKED my number! Avoid this management nightmare at all costs.

I'm a current current resident, I don't typically write reviews, but this might be the only way to…read moreget any kind of response from this company. Communication with this leasing company is virtually nonexistent. They don't provide usable contact information--just a single phone number that leads to an automated message directing you to the resident portal, where they don't respond or resolve any inquiries submitted there. The phone line doesn't accept voicemails, and it simply disconnects. When I tried finding the "emergency phone line" listed in my lease, it didn't exist. Maintenance issues are similarly ignored. Residents are told to submit requests through the portal, but my requests went unanswered until I called repeatedly. Even then, the issues remain unresolved. The address wasn't registered as a residential location with any internet providers when I moved in, leaving me with no way to set up Wi-Fi and no updates from the company on what was going on. Upon move-in, the unit was unfinished, with missing trim, uninstalled wall hooks, missing lightbulbs, and an entryway stairway that remains incomplete. Sawdust and dirt from construction were also left behind. None of these issues have been addressed. I asked them to confirm in writing that the unfinished trim wouldn't result in move-out charges, but they've ignored me. Key aspects of the signed lease have also been blatantly violated. My unit includes a storage space, but I've not been assigned one or given a key. The stove was non-functional when I moved in--also a clear violation of the lease. Despite reporting this immediately, submitting multiple requests, and even threatening legal action citing renters' rights, the company has done nothing. I still don't have a working oven. There are additional unresolved issues, including: - I was promised a key fob for front door access, which I still haven't received. - I have no instructions on how to set up the call box for guest access. - I don't know where the residential mailboxes are, nor do I have a key to access it. As a result, I have no idea where my mail is being delivered. - Dumpster and recycling access is through a back door that locks behind you. I haven't been given a key to re-enter through that door. This company's lack of communication, accountability, and follow-through is astonishing. Every time I manage to reach someone, they either have no answers or pass the buck. Dealing with them feels like talking to a brick wall. At this point, I just want my questions and issues to be resolved. I wouldn't recommend this company to anyone.

We had another flawless experience with Jim Flanders, this time while selling the same home he…read morehelped us buy 6 years ago. We have kept a great relationship with Jim through the years, and my husband has worked with him on buying and selling some of our investment property. So when it came time to sell our city home in Logan Square as we made the move to the suburbs, we knew Jim Flanders was the one to help us do this. We were building a new construction home in the burbs, so we had a lot of lead time in knowing that we needed to list the property. This was a tricky balance since we didn't want to list the home too quickly (and risk selling it and being homeless for many months until our new house was ready), but we didn't want to miss the peak market season during the summer months and wait until the fall or winter to list it. We also have 2 toddlers at home, so the idea of having to keep the house "showing ready" for an extended period of time was daunting. In a perfect world, we would be able to get under contract quickly with a buyer, but negotiate a later close date and get the best of both worlds. Jim helped us do a walkthrough of the house and pointed out the things he recommended we do to get the house in showing form (painting the walls, caulking some areas, clearing out toy congested areas) but only focused on what he felt would actually make a difference rather than asking us to invest a bunch of money in things that ultimately do not help sell quicker or at a higher price. Jim helped guide us in our timing, thanks to his knowledge and understanding of the market. We listed on a Wednesday in July, and decided to have an open house that very weekend. Jim came and managed the open house for us and the first couple to see the home made an offer that same day. They did not have a real estate agent, and Jim led all the conversations directly with the buyer and negotiated the terms and conditions for the contract. He was able to negotiate a 90 day closing, which gave us plenty of time to stay in our home and enjoy it before needing to vacate. The best quality about Jim Flanders is his easy going personality and honest approach. He always has your back and wants the best for you. But he is not pushy. He will not talk you into doing yourself a disservice just to get a quicker commission. He truly wants to advise you and guide you to get the best results possible and his patience is incredible. He will be there as many times as you need him for as long as you need him, to make sure everything goes smoothly. It was one thing for us to have the utmost trust in Jim, but the most impressive thing was how much the buyers also trusted Jim. They opted not to get their own real estate agent and were fine working directly through Jim (even though he was representing us, the sellers) because they also could feel that Jim had everybody's best interests at heart. This is where Jim Flanders really sets himself apart from other realtors I've worked with. He forms relationships, not just with his clients, but with the opposite clients as well. He took time to have many phone conversations with the buyers to put them at ease, talk through the inspection findings, and negotiate our terms. They trusted him so much that when it came time to close, they didn't even ask for a final walk through of the house before closing. We couldn't have asked for a smoother and less stressful process of selling our home. We got the price we wanted, the closing date we wanted, and all the negotiations and conversations were easy and friendly.

We cannot recommend Jim more highly. He is a consummate professional, honest, thoughtful and…read moreoutrageously knowledgeable about the Chicago property market. We took the plunge this year and started the search for our first home. Jim was incredibly generous with his time working with us, and helped us figure out what we actually wanted and where we would be happy. In May, Jim showed us a home we fell in love with and he guided us through every step of the process, from winning the bid, inspections, closing and held our hands every step of the way. Knowledge and professionalism aside, Jim is just a legend and we just enjoyed hanging out with him and having the chats at showings. The second we get a sniff that any of our friends or people we meet are looking to buy, we instantly stop the conversation to tell them 'YOU HAVE TO WORK WITH JIM FLANDERS'. Thank you Jim.

Frankie is a hard work no nonsense kind of guy...and the way he runs In Business Real Estate…read moreshows....and proves it!!

I used In Business Real Estate to manage some of my rental homes. Frank and his organization were…read moreextremely professional and fantastic to work with. I would highly recommend them to everyone.

Be Realty is such a wonderful business- they care deeply about their customers as individuals and…read morewill invest an astounding amount of time and energy making sure they are doing everything they can to meet your needs. Andrew is a great guy and crisscrossed the city with us until we found the perfect home on two occasions; each time he was always there for us, ready to meet us miles from his office during rush hour or log long hours on the weekend getting a feel for our options. When we decided to open a business, Mikus helped us find the idea location- he even helped us track down the owner of a building that wasn't for rent yet, which allowed us to lock in the perfect spot. Be Realty will make you feel like part of their family and I can't recommend them enough.

Andrew and his team is the best of the best!!! Andrew managed my rental property after I moved to…read moreanother state, and I am so blessed with this decision! Andrew is super knowledgeable, responsive and responsible, and kept the property in a great condition, so it is really a relief to me. There is nothing I need to worry about and I true him 100%. After I decided to sell the property, he sold it at a very good price and closed the deal within an incredible short period, which is amazing! I think the best part is, he and his team can take care of everything for you, from purchase to rent to sale. I will 100% go back to him if I have any property needs in the future

I've been working with Jane Ehlert for several years now, and she continues to exceed my…read moreexpectations every time. Most recently, she helped me secure amazing new tenants in just one weekend! Jane provided great recommendations on what to fix and update to get faster results, and she was right on point. She's incredibly professional, responsive, and an absolute pleasure to work with. I trust her judgment completely and truly appreciate her dedication. If you're looking for someone who knows the market and gets results quickly, Jane is the one!

No. I drove 2 hours, cleaned, etc. the Broker Judy did not even show. Do not use them. She never…read morecalled. Just stood me up. Cindy referred her to me.

Steve is such an incredible agent! He has been so helpful in buying, selling, and renting…read moreproperties, and I can't imagine the real estate process without him. He has really insightful advice, take great care of walking you through all steps of the process, and always finds great tenants very quickly. Couldn't recommend more!

My husband & I fell in love with a specific building & neighborhood with very specific wants just…read morein time for inventory to dry up. However, Georganna stayed on top of it from day one. She & Steve we're so patient with us & persevered. Georganna quickly learned our wants & needs & made it all come to fruition before we knew it! We are so excited to move into our unit & forever grateful for Georganna & Steve! Highly recommend this dynamic duo!!