Employees were Courteous to customers. I informed the…read moremanager, I frequent business with good service.

Now if you are a contractor or a trades person you probably already know about GEM. But if you are…read morea homeowner or handy person who likes to try and fix things at home yourself, you should become acquainted with GEM. This is an electrical supply house that has a large showroom of fixtures and all things electrical, and a parts supply house tacked on to the north end. For the handy person, its the parts supply that shines. There seems to be fewer and fewer electrical supply places where a homeowner can go and find parts these days. I am only familiar with two really fine places on the south side: Helsel-Jepperson in Chicago Heights and GEM in Alsip. Now understand, there are many more supply houses around, but these two make homeowners (non-professionals) feel right at home. For the D-I-Y person, Lowes or Home Depot cannot carry everything you might need. Sometimes you need a specialty item ... for example, if you are repairing some older stuff ... and a place like GEM can save the day. I was fixing an old floor lamp where the socket was broken from years of use. It was not a regular socket, but one with a larger base opening ... called a mogul. The big box stores did not have it, but GEM took care of my need. I could have gone on Amazon and found it, but I didn't even know what it was called (GEM enlightened me: a porcelain 3-way turn knob mogul socket with hickey). I brought the broken part into GEM and they had one for me two days later. All to say, when you you need a part that is a bit out of the ordinary give GEM a try, and they can usually get one for you. They can also offer any advice on install that you might need. Recommended.

This is a high end hardware, lighting, patio, furniture, and grilling store…read more It's almost its own lifestyle brand. They should have their own. You can get just about anything for your home here. Bring your wallet, all name brand & cool. We all know cool costs.

3.9 out of 5, isn't how it felt when I visited the LaGrange store today…read more I was driving back home after leaving VA Hines Hospital visit. I was wearing all black with camouflage military slacks. That must of been where they started their stereo-typing, as I didn't look like I had money to spend from the LaGrange store. I walked the entire lighted footprint as I strolled past the sales desk twice. I took one more look in the area of the showroom with price tags averaging anywhere from $399 to $700 plus. My third approach near the sales desk, made me stop in my tracks with 3 sales people, one on the phone. I asked out loud to them all and asked them if they were on "commission". One lady wearing eyeglasses kinda under her breath stated "Yes". Then I stated that I was in their area of business for at least 15 minutes and NO ONE approached me or openly said Hello. As I continued past them, I said to them that I have $$$$ to spend but wasn't going to patronage them as didn't show any emotion to assisting me. I consider this a very poor approach to sales.

We experienced several outages in our home due to faulty circuit breakers and Ryan helped us out on…read moreshort notice. He picked up the phone and reassured me that he can come out quickly and address the issue. In fact, he was able to diagnose the root cause over the phone and came prepared to resolve the issues. While fixing the issue, Ryan took the time to help me understand my electrical panel and explained the process of how he was going to fix the issue. After the work was completed, he ensured that there were no ongoing issues and that the work was completed to my satisfaction. At no point did Ryan come off as impatient or made me feel like he was rushing. He completed the fix quickly, but was very thorough in his work (something that comes with experience, practice, and being confident in the work). He was extremely kind and patient as he answered all of my questions. The rate Ryan charged was fair (i.e., no price gouging); especially given the short notice. I am definitely going to be calling on Ryan (no hesitation) for any future work that may require an electrician.

I called Ryan and got a rough quote on installing a new outlet in our old house which has sketchy…read moreelectrical and hidden mysteries behind the walls. Ryan came out promptly the next day when I requested and his work was professional and clean. He explained everything he was doing along the way and left everything just as good as it was when he arrived. His rate was very reasonable and the final job cost was very close to his rough estimate. I'd recommend Ryan for electrical work and would use his services again.

This place is a diamond in the rough. Had my lamp fixture repaired within the hour to my…read moreamazement. Bill provided excellent service and explained the cause of the problem. This business should not be overlooked when considering buying or repairing a light fixture. J.McGowan

Everything went well!! The repair...the price...and…read moreespecially the customer service. The owner was super nice and very knowledgeable. A good experience.

Did a great job! Mr.R terminated an old radiant heating system and installed a new wall heater. I…read morewas very satisfied with his work. I would definitely call on him again.

It was time to upgrade my old light fixture to an LED. My house is older, and I wasn't sure about…read morethe compatibility. I came across Norh and his work experience. I knew he would be the right person to trust. His price was MORE than fair, and he saved me from trying to do it and setting my house on fire. I will be passing on this business recommendation to friends and family. Thank you!

I truly wish I had nicer things to say. Crest has been a Chicago staple and when I finally was…read moreready to upgrade my lighting again I went back to the place that had been tried and true for me years ago. But it seems that era has ended. I came in a hot mess, I have no design skills. I relied on the sales person to help me and I thought she was amazing. She was kind, patient and seemed to really get me and my condo style - benig "vintage" and wanting to modernize was beyond me. She was super helpful and made me feel like she knew exactly what I needed. That was until I left the showroom. I ordered two ceiling fans from her that day, it wasn't cheap. I also ordered one I'd found on my own online. I hired someone reputable to install them for me and I was all set. But then they left and within days the two I purchased from Crest (different manufacturers) were both on the fritz. Hard to believe for sure, but both manufacturers agreed this was a fluke and they both had inherent issues requiring replacement. And then I had to replace them, which meant I had to pay for the labor again. One of the fixtures is in a room I hadn't needed the fan for in the first year. But then I did, and it didn't work. At that same time I noticed the on/off switch wasn't working properly either. I called the manufacturer and they agreed it was a warranty claim and to call Crest to replace the wall switch. Not something I feel comfortable doing on my own. When I talked to Crest, they said they'd order me a part and well... they did but never called to tell me it had come in. I called on my own three weeks later and they said it was there waiting for me. I verified I could wait for the weekend to get it. Of course they are closed on Sundays so It had to be during the short Saturday hours. I raced to get there in the window only to find a lot of confusion. It wasn't waiting for me at all. The woman who said she'd call me was there and surprised I was asking questions. She said she hadn't heard back from the manufacturer to answer my question about paying for labor, and they all just threw their hands up and said they couldn't help me because the manager wasn't there. Let's just say it's the end of an era and I won't be back for business in the future. Good luck with your purchases after you leave the store.

Pardon the pics as they were closing and turned off the lights... but I just wanted to show how…read moremany beautiful options they have and big this place is. We worked with Davis and he was super helpful and attentive. They have lights, fans, and other indoor and external fixtures and decorations. We will definitely come visit again.

Great company. Very professional, on-time, and clean work. Marvin was super easy to communicate…read morewith and he provided written quotes and invoices. We got our electrical panel replaced, EV charger installed, and ceiling LED lights.

Marvin helped us find the most reasonable solution to our problem. Beat out other competition with…read morea common sense solution where it felt like other contractors were trying to up-sell us for services we didn't need. Very professional, responsible, and timely. Great overall experience.

I had a problem with a light fixture that kept tripping the breaker. Joe showed up on time, very…read morepersonable and a very reasonable price. No complaints.

Wirenuts was very efficient and easy to work with! Will work with him again if ever needed.read more

Tiffany Stained Glass recently restored an antique slag lamp and a wonderful old stained glass…read morechurch window of King David for me. At all times, communication was prompt, professional, and courteous. The workmanship on both pieces was exceptional. A custom frame for the large stained glass window which complemented the piece perfectly was also made. The window had to be shipped to Southern California and Tiffany Stained Glass built a superb crate in which to ship it. I highly recommend this company for any of your stained glass needs. I found their pricing to be quite reasonable considering the quality of the work done.

We had 2 stained glass windows made for us by Tiffany Glass. The windows are a beautiful addition…read moreto our living room. The workmanship is good. Our house was build in the 1920's and the windows look like original fixtures. Tiffany was responsive to our questions and ideas. We would recommend them to anyone who is considering stained glass windows in their home.