Best Soccer shop around. They have great gear and lots of it. If you're playing and need shoes, this is the place to go. If you want soccer casual this is the place to go. They can even set your club up with team uniforms. If you're lucky to catch one of their sales then you've hit the jackpot. They're also the official store of the Fire and Red Stars and carry lots of the gear in the store. Always a great trip. Being a long block from the Western Avenue Brown line station is also a huge plus. read more

Our first time to visit this store and my son and I were impressed and had a wonderful experience. We were greeted right away and the young gentleman who helped was Pablo. He is an example and shows skills of what customer service is all about. He helped my son find the right shoe and for the right price. He went above and beyond to help find a pair of shoes in their storage in his size. He even tried to find it in a variety of colors. I truly appreciate his customer service skills and would recommend customers to see him. Thank you! read more

Where to start, i was greeted with smiles and great vibes. I came into the store to buy some gear for my boyfriend and was delighted with the help i got. I would like to shine the light on three young men who were a great help. As i walked in i asked for help from a young man by the name of Edwin, although he was just getting off his shift he was kind enough to point me to a great staff member named Tony. Tony was exeptional, he answered all my questions about the soccer team my boyfriend liked and told me about the sales they were having. Thanks to him i bought what i needed and then some. Lastly the cashier greeted me with a big smile and told me if i needed anything else to ask and he would be more than happy to help. Thanks Joey! All in all i was extremely happy with my experiance shopping here. I think i found my go to store for soccer gear! read more

Really impressed! I was going to order our soccer team uniforms online but saw billboard for Chicago Soccer and saw they had a store on the northwest side. So I drove over after work to check it out. There were some other customers but I was waited on promptly and the guy helping me out was super knowledgeable about uniforms. He really did help me make good decisions that an online store would probably not have been able to. Plus, it was nice to see and feel the uniforms before buying them. Turnaround time was exactly as promised which was great too. Only reason not giving 5 stars...price. I did find same thing cheaper online but it also may have only appeared cheaper since I didn't go through ordering process. Plus, you do pay for service and the service at Chicago Soccer made me a fan - which defines 4 star rating. read more

One of the best in the country and my absolute favorite soccer specialty store. Online and walk-in are both brilliant. Great selection of gear, especially shoes and fanwear. Online ordering is handled quickly and professionally. read more

I love this place, it has everything I need for my football related needs. Not only do they have my favorite teams jerseys but they have my most hated teams jerseys as well. I really became a bigger fan recently when I went to them to purchase Gold Cup tickets. I had made a mistake in purchasing only three tickets when I actually needed four. I didn't realize my mistake until I got home and it was too late to go back and fix that. So I went to the store the next morning, as soon as they were opened, and told them about my situation. Not only where they understanding they gave me a whole new set of tickets in trade for the three tickets i had purchased the night before. I don't think too many places would do this for me. So big props for their customer service. I definitely will be shopping here again. read more

I'm not going to go on and on about how amazing they are, I just want to point out the other reviews here talking about the quality of the cleats they bought. This store sells shoes, they don't make the shoes. One smart person actually called the manufacturer, which was good, but the others, come on people. you go in there, get what you want and get out. These people get paid less than minimum wage, and these customers expect Hilton service. Are you going in there to buy things or make friends? get what you want and leave. easy for everyone. read more

Terrible service. The store is full of staff who are standing around but make no effort to help people. I've been in several times trying to buy shoes but each time I've walked out without even trying shoes on because no one will help us find a pair in my daughter's size. I won't be back again. I'd rather drive out of my way to a store with decent service. read more

Way too pricey, They don't even price match! A pair of cleats I wanted are going for $270 but when I went to this soccer shop they said they don't price match and will not give them to me for that price, they rung me up, Originally the cleats are $300, taxes are ridiculous, the total was $330, I did not pay, never returning read more

I went in looking for new cleats and it took 20 minutes before someone helped me, after that they brought out the wrong pair of cleats twice, even with the wrong size. 2 stars because I still like Chicago Soccer, just not my best experience read more

My son will start playing soccer with the AYSO next month. We stopped here to buy his gear. One stop shopping! We found cleats, shin guards, socks, and a ball. Good thing he tried on the shin guards- the pack we grabbed had two left leg shin guards in it; I'm glad we realized this in the store rather than right before his first game. Overall, I was glad we came here for my son's soccer gear instead of going to a sporting goods chain. The employee who helped us was knowledgeable and patient and helepd us find what we needed. read more

I was shopping for an FC Barcelona Messi jersey for my boyfriends birthday gift and placed a special order with Leslie. Store policy requires you to come in to purchase the jersey and then place the order for the players authentic name and number. Traveling to the store twice was going to be impossible for me. I kindly asked if there was any way to give her my card info and get the order rolling? She was able to have a manager approve the request and made my life hella easier. Customer service is on point, the store has an upbeat and friendly vibe, and parking is easy. read more

The best Soccer store in the city, maybe the world

Customized a Premier League shirt that I bought directly from the club (Tottenham Hotspur) for a reasonable price. Shipped it back to me, again at a very reasonable price, with a 1-day turnaround. Would definitely use them again. Highly recommended. read more

Purchased cleats there that went bad after few practices.Contacted the store and was told to bring an original receipt.After going there was told that they cant take it back because they were worn already in the game.Not sure if product was original soooo placed call to Nike that accepted my return without receipt.Overall who would think Nike cleats will go bad in 10 days??? Wish store was more friendly and responsive.Actually kid that answered was thinking that this situation was funny so while i may still visit Melrose Park place i am definitely done with this store.After going there for more than 10 years disappointed in the service and the product itself. read more

Horrible customer service!!! Shop somewhere else! We bought a top of the line pair of Nike shoes that promptly fell apart in 4 weeks. Yes, I know that's not the store's fault but the manager refused to help me resolve it. She said it looked like "normal wear and tear" and blamed us for not taking care of them. Believe me, we took good care of these expensive shoes which were only worn on the pitch. The cleat base had peeled off the leather on both shoes and required copious amounts of duct tape to hold together. She said because we came back 11 days past the 30-day return policy, she was not willing to help beyond directing me to deal with Nike on my own. I won't be going back!!!! read more

My rugby team need to get numbers printed on new jerseys. After several calls to actual printing stores I was left in disbelief that several wouldn't print on items if the customer brings them in, are way more expensive than I expected. Finally one store referred me to Chicago Soccer. Called them up told them what I needed and when I needed it done by (about 3 days). Their price was about half and done quicker than what I had been quoted by competitors. Results we better than expected and had our jerseys back in time for our first game. When I picked up the jerseys (near closing time) I asked about getting a logo printed on the jerseys as well. Left my info an got an email back the next morning. I was quoted an amazing price for a 4 colored logo, and will be dropping off the jerseys today to get the logos printed on them. read more

This is the place to go for the coolest gear from your favorite soccer team (whether they be a South American national team or an English Premier League club). Look, I'm not much of a soccer fan. But my friends are soccer freaks, and they are obsessed with this place. And when I got dragged in here, I ended up dropping a couple bills on gear cause it was so awesome. read more

Probably the best resource for soccer apparel and gear in the city. You might be able to save a buck or two shopping online, but regular prices are fair for what is always going to be overpriced officially licensed gear. Or you could wait for a sale. I got my boots half off here and am very happy with them. Otherwise, I always like to pop in for a minute or two and browse, on the very off chance they will randomly have the super sweet Puma Chicago Fire jersey with the Chicago flag across the front. read more

The best soccer store in Chicago. They offer a wide variety of soccer clothing and gear. Conveniently located just a few blocks from the Western Blown line station. read more

Best SOCCER STORE IN CHICAGOLAND AREA. Drove 1 hour to buy shoes, arrived 10 minutes late, and store management were friendly enough to accommodate us. Very friendly staff - we are greatful. thank you. read more

Terrible service. They never pick up the phone or return voicemails or emails. Placed online order, who knows if it will ever arrive.

Been in the game a long time and a staple in the community. Keep up the great work in connecting us with the sport.

Great store with large selection of futbol jerseys, one of my favorite futbol stores in chicagoland read more

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As a busy mom with a soccer obsessed kid this is my go to store for all his soccer needs. The employees are helpful and my son loves the ability to try out new shoes with a soccer ball in the store. Everything you need in one spot with helpful and friendly employees. read more

Great place to find affordable soccer gear! it had been a while since i had played soccer since high school and i didnt relize how much the soccer shoes have come along. so many styles and diffrent kinds. if you ever have any questions about soccer gear and teams Tony in the shoe department is very helpful! Amazing customer service!i will be sure to come back! read more

A pretty good selection of boots, especially if you are looking for just released nike shoes. Now that my foot has stopped growing and I know what size to get for each model, I generally buy my boots online (its cheaper) but try on new ones whenever the makers make significant changes to the boot at Chicago Soccer. The employees (all I've talked to play soccer themselves) understand that and are totally okay with it. That said, they sometimes offer great deals on older boots which I've taken advantage of. About eight months after the 4th modle of the adipure came out I bought the 3rd modle for sixty bucks. Thats more than half off the same pair of boots professional athletes wore 8 months ago! Only downside is that because it is Chicago's best soccer store it is pretty popular and if you have a common shoe size, they WILL sell out quickly. On multiple occasions I've asked to try a pair of shoes and have been told they are out and won't get another shipment for a week or so. Still, I have yet to find a better collection of all things soccer in one location in the city itself. read more

Great customer service! Ordered two jerseys online and waited a couple extra days than expected. Upgraded my shipping with no cost.

Awesome World Cup jersey selection. Friendly staff. I was waiting for a wedding around the corner and they were very friendly to let me watch Italy lose to Costa Rica before. Thanks for Brazil jerseys for my son and I. Well worth the stop for the selection and price. read more

My experience with Chicago Soccer was horrible. I am not a new customer, so my experience was beyond disappointing. Customer service was awful. The store made a mistake on my paid order. Instead of trying to fix the problem immediately I was transferred from person to person for a week on the phone. I was told we will call you back several times. I drove 30 mins to the store only to get there to be told I could not be helped for another 4 days. I ordered my items 6 weeks before I needed them mostly because I knew the order would be incorrect. The efficiency is horrible. Professional associations do not exist at this location. I do not recommend this store to any parents with children that play club soccer. You will not get what you need on time. read more

Bad staff, I ordered shoes and they called me to pick it up , first time they can't find it then the second time it's a different color and when I told the manger what happened, her answer was why don't you choose another color !!! That was so ridiculous.. read more

Best selection of gear I've seen in the city, from shoes, shinguards (at all price ranges, too!), balls, and jerseys. A good atmosphere is created with TVs showing games, as well as a turf patch to try out shoes. Friendly employees who seem interested in football definitely a plus. read more

Chicago Soccer's customer service is terrible. The process of returing a defective product after one week of use was unacceptable. The store manager was very un-professional with little managment experience, or experience with corporate vendors more specifically. Please better educate your managers to maintain your store before you loss committed customers for 20 + years. read more

my review is going to be quite the opposite of Marc A's......take that for what its worth.....as a fan of "The Beautiful game" it is good to know that there is at least one store in Chicago that seems like its made just for me....or the other MILLIONS of Fans of soccer/football.......as far as equipment goes, they have tons of it and it is all quality gear...but for me, its not about the cleats,balls et al......its about all the awesome shirts,hats,scarves,jerseys,wind-breakers,warm-ups in all of your fav teams colors.....if you have a favorite Club, chances are they have something for you....i go here every year to buy myself an xmas gift....at least 5 times a year...lol.....p.s....MANCHESTER UNITED RULES!!!!! read more

Fantastic customer service online. My college intramural soccer team wanted jerseys for our senior year, and this place was perfect for that. After the order was placed, we had several problems with supply (didn't have the right jersey color in sizes we wanted) as well as the logo we had submitted, but the staff was very polite and more than willing to help us get our jerseys as soon as possible. Mistakes rectified (they even gave us more expensive jerseys for the same price), the jerseys were sent out almost immediately. I placed my order Sunday night and received the jerseys that Tuesday (free shipping, live in Chicago). Wonderful speed and great service; thanks! read more

Best soccer store in town. The seletion is huge. The staff might be lacking from time to time, but overall this place is a must, no matter how far you have to drive. read more

Over the last couple of years I have become a huge fan of soccer and wanted to get some jerseys. I wanted to get a United States team jersey, but did not want to order it online and wait for it in the mail. After looking all over the city of Chicago for a place that sells them at their store, I finally came across Chicago Soccer. This place is perfect for soccer fans. It has a great range of jerseys and soccer gear. They even have authentic international jerseys. They are a little expensive but soccer jerseys are expensive in general, so I would say the prices are fair. I'm so glad I found this place, and I will go back for all of my soccer needs. read more

It is now the third game of the season and still no uniform. I understand supply chain problems but their lack of response to inquiries and lack of communication is insulting and unprofessional. Emails and phone calls go unanswered. Honest communicationis is all we have requested and would have prevented this negative review. read more

this store has everything from soccer shoes to jerseys to anything else soccer related! i love the customer service! they have great prices and i love the location! read more

Outfitting my 10 year old for his first one week AYSO camp - figured the staff at Chicago Soccer would help me out. I didn't have a lot of money to spend, and certainly not on a sport that my kid was trying for the first time as a trial run, and I told the staff member this. He immediately showed me a pair of cleats that were $110 - the most expensive kids shoe they carry. I asked for the least expensive they had and he showed me a $45 shoe - so I just looked at them all myself and saw several for $17.50 and $25. I asked for them in his size and he said most of those did not come in his size. I chose a specific pair and asked again, of course they had them in his size but I practically had to beg and he seemed really annoyed - he was so desperate to sell me the expensive shoe. He had no knowledge about the shoes or how they should fit. Then - shin guards. The other staff member had no idea which were the kids and how they were sized. She really tried to get me to buy the more expensive kind without a strap or ankle guard. She didn't even know if they were right/left designated. Finally a customer who was clearly well versed in soccer stepped in and gave me some advice. The staff member also did not know where the kids socks were or how they were sized. All they did was up-sell and had absolutely no knowledge of their merchandise. It was really frustrating. read more