Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

I highly recommend Robin and Supreme Investigations. We talked with 3 different process servers,…read moreand Robin was by far the most helpful, transparent, and detail oriented. We had a difficult case where the defendant was very difficult to find in Chicago, and Robin went above and beyond in his efforts to find him. He kept me updated along every step, explained what the different services he offers with the prices, and put an impressive amount of effort into helping us with our case. Especially when comparing with other process servers, Robin's communication and dedication were spectacular. Great guy, and even better work!

I highly recommend Robin for serving process. I had a high-profile defendant with security who…read moretried to scare him off, but Robin did not budge. He staked out the premises until the defendant had to capitulate. Very professional and committed to getting the job done. Very pleased with their services.

William was a big help throughout my case. He and Christopher communicated in a timely manner…read more William was very direct and informative in his responses which gave me confidence that the job would get done. They are a bit on the pricier side, but in my experience it was definitely worth it. The skip tracing was quick and effective, and once everything was ready, William followed through exactly as promised when it came to serving the defendant. Overall, I have no regrets choosing their service and would definitely recommend them to anyone who needs a reliable and professional process server.

Highly recommend this firm. They are accessible, responsive and go the extra mile for their…read moreclients. I had a very challenging case but Will was helpful and stayed in contact with me throughout the process. His support staff is professional and provide updates, paperwork quickly.

Robert at Foresight was very helpful in assisting me with my case. I liked the fact that he is a…read morestraight shooter and doesn't make promises he can't deliver. He is also patient and has a calming affect, because i was very emotional when i was explaining my case. He is also patient ethical and won't do anything illegal. Have and will hire again

Robert is an experienced investigator and clearly states how he will handle your case, what to…read moreexpect regarding results, and potential costs. He is straight forward answering questions and has a good feel for covering details. I would recommend him and would use his services again.

I asked a Chicago attorney for a recommendation for a process server to serve a corporation in…read moreDeerfield and was referred to Ben Lopez, President of Verify Investigations. I called and left a voicemail, and received a return call from Ben within 30 minutes. He quoted me a reasonable fee to serve a complaint and summons on a corporation, I emailed him the documents, and asked for service within 5 business days. Service was complete in less than 2 business days, a very detailed notarized Affidavit of Service (including the name, title and physical description of the individual that was served) was in my email inbox when I arrived at work on the 4th business day, and when I asked for him to fill out an additional form he did so and returned it within an hour. All communication was very prompt, professional, and provided complete and accurate information. I've been in practice nearly two decades, so I have used a variety of process servers, and I was very impressed with Ben and Verify Investigations.

From the owner: Verify Investigations is a licensed and insured Private Detective Agency. We provide professional…read moreand discreet investigation services. When you need a Private Investigator for personal matters or if you are a Legal Professional, you can rely on a qualified Private Detective at Verify Investigations. Specialties: Workers Compensation Surveillance Mortgage Fraud Infidelity/cheating mate Authentication of Disability Claims Surveillance Background Investigations Skip Traces Asset Searches Birth Parent Locate Investigations

DO NOT COME TO THIS ESTABLISHMENT! -- I am highly…read moredissatisfied with the customer service and lack of professionalism by an employee PERRY. To begin with, I was misinformed of their return and refund policy. I was told by another employee that you could return any item within thirty days. I visited the store early in the month and called to inquire about my return. I only opened one product I purchased and could not even figure out how to use it ..the other item was brand new not opened at all. On multiple phone calls Perry claimed there were no refunds or returns at all. I immediately went to their company website and saw otherwise. It stated that you indeed could return within a 15 day window. My return/refund was within those days. He then asked me to come into the store to speak with him regarding this matter- I drove all the way just for his co workers to tell me he had just left. Perry was condescending and ignorant on our phone calls. He huffed when I asked why couldn't at least get a refund on the unopened item that was 100$. His words were - 100 dollars is a lot of money to you? As he huffed mockingly and condescendingly when I mentioned the reason for my return- a teacher who made little pay on top of managing other unexpected life events. Perry needs a customer service 101 course . I will never step foot in that store and will continue to tell everyone never to do the same. Honestly disgusted by their lack of professionalism. I can only imagine how many other customers he has done this to.

Their techs stole my tools when servicing my camera system. The service call was to repair 1…read morecamera and help me unlock my NVR so I can access the content. The tech took 9 hours to run 1 80' line and get 1 camera repaired. Then at the end of the day, it was almost 8p on Friday night. The job took so long he didn't have time to help me with the NVR portion of the service call. However, he did manage to steal my Milwaukee Drill set with 2 drills, a set of bits, and a staple gun. This set was brand new, and I only used it on 1 job. When I called to discuss the issue with them. The tech that serviced my location originally answered the phone. He admitted to accidentally taking my drill set. He stated that his set is also Milwaukee and that it was an honest mistake. He also told me that he would drop off the item the next day. 2 weeks go by, and I contact the office again. And this time someone else answers the phone. He states that this is not possible and that we did not lose the drill in that fashion. I asked for him to check on it, and he told me that he would let me know. That was over a month ago now. This criminal outfit made a point to not repair my system so I can review the camera footage. This is so they can conceal the fact that they stole my tools. Moral of the story here is: Don't let a thief onto your property.

Accepted the business then did not provide any information or leads on the investigation. All of…read morethe background information and groundwork was handed right to them, and they still could not produce any information on the subject at all. A simple database check would have shown something. It is funny because a girlfriend of mine with no experience other than using google was able to give me more information than these "professionals". Heritage never did anything to fix the situation, after I expressed my dissatisfaction at paying for and having 0 services rendered. This was a very serious matter that has left people in danger. Heritage does not care.

I employed Adam Campbell paying his minimum of $850 for 10 hours (verbal promise of 20 hours) for…read morean adoption/decesed person search. While he was careful to say he promised no results, he did not say I would never recive any communication from him again. I recived no report of any kind as to how the hours were used or where the money went. I am extremely dissapointed in my lack of results but want to warn others when Adam says no results guaranteed, you will not hear from him ever again.

This has to be one of the best security companies I've ever encountered and I have encountered many…read morewith the job that I do. The security officers and Guards are trained with perfection , safety, and knowingly put lives first and any given situation. They are hardly trained to detour criminals as well as de-escalating any given harsh and violent situation that might occur. Please keep ultimate security first for any of your security needs as the guards are all highly trained.

Best security company ever. It's not about the money, it's about keeping people safe and protected.read more

150% I would recommend them. They may be a bit pricey but each cent is worth it they are very good…read moreat what they do and they accomplish far more than you can imagine I had a situation in a cyber situation and they were able to handle it in the correct manner and those people are now sitting behind bars I wouldn't say anything I can't say anything bad about this company they are the best in private investigating

I needed help and ETS came through. Thank you Dave for your honest and expert advice. I highly…read morerecommend using ETS