I just have to say every time I come here , the experience is consistently amazing. The food is…read morealways fresh and delicious, and I've never had a single complaint. One thing I really appreciate is how clean and well maintained the food bar is it makes a big difference. The customer service here is just as impressive. The young man Matthew is always so patient, kind, and welcoming, and he truly goes above and beyond with a smile every time. There's also a young lady who often works alongside him (I wish I knew her name!) who is just as helpful and friendly. It's rare to find a place that gets both the food and the service right every single time, but this spot definitely does. Highly recommend !

I tried Gezzo's West Coast Burritos and it did not disappoint! The food was fresh, flavorful, and…read moreperfectly customizable. I loved that it wasn't overly heavy or sweet--just really balanced and satisfying. Friendly staff and quick service made it even better. Definitely a spot I'll be coming back to!

Food was very tasty. The portions are huge. The prices are also expensive. There are many options…read moreon the menu many, many choices. They also sell ice cream however they only had lactose free sherbet. I would love to have seen some more lactose free options. They also sold cookies and pie. The sweet potato pie did not taste like sweet potato pie at all. It was $4.99 a slice and I am sad to say that it is still in my fridge uneaten. They were out of several things and stated they were waiting for the truck. I definitely return again when I'm in the area.

Uber canceled my order. Called restaurant to check if it was an issue or was it worth my time…read morereordering. Was put on hold...waited...then got hung up. It's 2025. It's obvious when you're hung up on. Very annoying. Is it that hard to give a simple explanation?

Slowest service I have ever experienced. Staff was friendly but very under staff. No sign of a…read moremanager on duty

This place is a joke! Drive through was backed-up. Went inside and ordered and literally waited 20…read moreminutes for a Chicken Sandwich and Loaded Fries. The girls working the front were too busy having the cook make their food. I saw five different customers coming back in because their orders were wrong. I was told they were waiting for the chicken to cook for my order then they said they were waiting for the bun. This is what happens when you have young kids trying to run a business or better yet, they are about to run you out of business. I'm totally shocked to see what store has become over the past couple of years. This use to be a great place, but it appears that someone isn't really concerned regarding the way business is being done. I ask that the people in Locust Grove challenge this store to maintain a higher standard. Maybe it is time for a Raising Cain's or a Guither's to be built in the lot beside Wal-Mart. We vote by the almighty dollar so maybe it's time to send a message. I really hate this due the fact that I dealt directly with the manager, district manager and corporate for this store and built a good relationship between them and our local high school. We even had this store coming to our athletic events selling Nibblers. This relationship was great the school, community and Zaxby's. I can only say this is an embarrassment to those who were running this store several years ago. I challenge Zaxby's to contact and discuss this we me and my 30 minute wait time. I understand they pride themselves on not being just a regular 'FAST FOOD' place, but tonight you lost more than a customer - You lost the a person that really fought hard to get you in the local school and events that made our community love the old Zaxby's!

Hubby and I decided to give steak 'n Shake another try since they switched to beef tallow for their…read morefried potato products. It's probably been for five years since we ate a steak 'n Shake because it had gone downhill so bad. Well, I have to say I wasn't impressed again. We each ordered an original double cheese steak burger. I added mayonnaise, lettuce, tomato, and pickle to mine and remove the ketchup. There was a quarter sized dollop of mustard on my burger and a dime size dollop of mayonnaise. There was enough lettuce on my burger for two sandwiches. The meat itself was thin and overcooked making it dry out. We got ketchup out of the dispenser at the drink station and it turned out it was rancid making our onion rings and tater tots taste horrible. Luckily, after only two bites, I figured out what it was and went and got some packaged to catch up from the counter and told them that the ketchup in the dispenser was rancid. The manager just kind of shrugged and walked to the back of the store. We were there for another 10 minutes and nobody bothered to remove the ketchup from the dispenser. Overall, the dining room, every single table needed to be wiped off and the floor needed swept. The tables were worse than the floor. Needless to say service is a kiosk and then they yell your number when your order is ready so that's a no go. Food was mediocre. Ambience is like any other steak 'n Shake. We won't be back. Culver's and Freddy's have it going on all over steak 'n Shake.

They do always get the order right but they take a long time. If you are trying to come on your…read morelunch break or 15 min, you probably will be late. The workers though are really nice and inside is really clean. Going through the drive through is the only real downside to this location

The staff was exceptionally kind and helpful. The food was hot and order was accurate. 10/10.read more

Worst McDonald's ever: - inaccessible from Interstate or…read moreeven local street due to stupidly designed traffic patterns - good luck getting out to return to Interstate. Took us 30" to drive 2 blocks. - only 1 (inexperienced!) employee that made mistake with our bill and then was unable to refund us. - huge line, no sense of urgency from any employee; manager MIA. Avoid! - no ketchup included with bag of fries - no self-dispenser, no one to ask for it. I finally just walked behind the counter and grabbed a few packs. - restroom looked like a war zone with paper everywhere! Would rate zero stars if that were an option.

I didn't go inside and only used the drive-through, but the experience was great. The menu was very…read moreeasy to read, which I appreciated, and the service was quick and efficient. My food came out hot and fresh. Honestly, I ate it so fast I don't even think I chewed--that's how good it was. The chicken wasn't greasy at all, still crispy, and perfectly seasoned. The barbecue sauce took it to another level. And if you've read my other reviews, you know I'm not really a fan of fries, but these were so good I ate the entire box myself. Definitely going back. 10/10 recommend.

Better than Raising canes, Zaxbys & Chic-fil-A. The wait time is long but the food makes up for it…read more Food was fresh, strips were crispy and sweet teas was amazing

Great food great service and we loved the fresh lime squeezed classic margaritas - we enjoyed the…read morechicken and beef enchiladas and the salsa and chips were better than other places we've visited. Close proximity to most hotels and very reasonable prices. We'll be back. Happy eating!

‼ ALERT!‼ BEWARE THEY ADDED $10 TO MY BILL AFTER I LEFT. I…read moreJUST DISPUTED THE CHARGE ON MY CARD!! I've never given a restaurant 1 star rating. For starters, the chips were very stale, not warm at all. That should have been my clue to get up and leave. This was the most disgusting Mexican food I've ever had. The birria tacos were very greasy, the birria dipping sauce was weak and tasteless. The beans and rice were very bland and room temperature. The service was minimal and music way too loud!! The salsa was good.

I don't know why there's so many negative reviews. But people need to realize that fast food isn't…read moreMichelin star restaurant. If ya wanna be bougie and critical, take your butt to a steakhouse. This place was perfect. I didn't use the bathrooms, but the inside was pretty clean. Everybody was super nice, and even one of the cooks asked me how my day was! That was super nice, because I always ask others but no one ever asks me! My only complaint, is that I LOVE lemon or lemon juice on my chicken and fish. They didn't have any here, but the nice lady that took my order gave me extra malt vinegar! I did an order on the app, and stopped at an adjacent store and went in to get my order. I had to wait a bit but it's not like I have an appointment with the president or something. Really, what's a big deal and having to wait a little bit? Why are people in such a rush to go nowhere? I ordered the fish and chicken platter. It was like 17 bucks or something, and I got mac and cheese for a side. The food was super fresh, came out super hot, and for the amount of food I got, I can eat on this for 2 or 3 days. I seriously don't mind when I place an order and it's not ready, when it comes out as fresh as it did. All the employees were super nice, and my food was super good, and I have leftovers tucked in my hotels refrigerator!! Beyond this restaurant's control, the app completely erased all of my rewards points because I haven't ordered in a few months, but it is what it is. Seriously people, cut restaurants like this some slack sometimes! ***DISCLAIMER*** This pure, uncut, honest review is federally protected under Federal Law by way of Bill #EO14149. Removal or alteration of this review by Yelp and/or their affiliates without expressed consent by it's author is strictly prohibited by FEDERAL law. VIolators will be prosecuted, and litigation imminent.

This restaurant has the worst smell. As soon as you walk in the door. The smell of urine is soooo…read morebad we turned around and walked right out. I have reported this to the Health Dept. This is totally unacceptable.