I was a first timer today. I ride by Guthries all the time and had never stopped. Figure I'd give…read moreit a go. Everything I had was hot and fresh. I got the 5 finger original box. I did sub the slaw for extra fries. I like slaw but wasn't feeling it today. I got a large drink with it as well and extra sauce. The tenders were cooked perfectly with outside crunch and tender/juicy interior. Had a really good flavor. Fries were just right too! I will definitely be back. Service was very swift and they were polite.

I didn't go inside and only used the drive-through, but the experience was great. The menu was very…read moreeasy to read, which I appreciated, and the service was quick and efficient. My food came out hot and fresh. Honestly, I ate it so fast I don't even think I chewed--that's how good it was. The chicken wasn't greasy at all, still crispy, and perfectly seasoned. The barbecue sauce took it to another level. And if you've read my other reviews, you know I'm not really a fan of fries, but these were so good I ate the entire box myself. Definitely going back. 10/10 recommend.

We tried this place a few weeks ago and was so pleased with the service! The coffee was delicious…read moreand there are so many choices!

While making our way through the state of Ga, we woke up mid-morning in Macon! Nothing close to our…read morehotel was calling our name.... So we hit the road searching for a local establishment! The internet led us to Black Rose Cafe & Bakehouse. It sounded like the perfect place for us based on the menu & time of day. There was a variety of options to choose from, lunch, breakfast, bakery, soups.... Even tacos if we wanted. There were far too few parking places to be seen ANYWHERE around the strip mall! This made it hard for a quick walk in the rain. Nothing the restaurant could do about that... but was the start to our less than perfect experience. Once inside, there were several open tables and a sign reading 'please wait to be seated.' Some we waited -- only to be told 'you can sit anywhere you'd like.' So which is it, wait or seat yourself ‍? Our drink order was taken quickly and then the waitress practically hounded us (came back to the table 3 times in about 3 minutes) to take our order. I eventually said 'FINE, I'll just have scrambled egg-whites only, toast (with butter,) & bacon! I literally had the conversation with the waitress about whether the kitchen should put my butter on the toast or have her bring it to me at the table. I also asked for 'super EXTRA-CRISPY' bacon.... Like charcoal burnt, lol! When the plates were delivered the bacon was NOT cooked correctly, the eggs STILL had the yolks in them & weren't scrambled, and the toast had NO butter nor was it brought to the table. When Kaylee, the waitress, returned to the table we were NOT offered refills on our drinks or the option to purchase another (they came in cans) and when questioned about the butter her response was 'oh yeah, we ran outta butter.' How does a restaurant (a bakery, mind you) run out of butter? Absolutely IMPOSSIBLE! Was NOT a good first impression! It is HIGHLY unlikely that we will ever return!

The food was delicious and the portions are enormous here…read more Biscuit and gravy plate could feed two people. Service was awesome too.

Our wedding anniversary was midweek, so we snuck away to grab breakfast together once the children…read morewere off to school. Southern Fusion did not disappoint. The service was over the top, friendly, prompt, and efficient. The food was delicious and the portion sizes were large enough to take a little bit home. I would definitely come back here again.

We waited for 2 big Zax snack meals for almost an hour. Granted we were told a 25 minute wait…read more After our wait we found that our food was NOT cooked as requested. I returned the food to a young man who ensured that he would ask for a remake. Long story short, time crept up to almost an hour. I had to walk to the window in the rain to ask for my food again. Once it was passed to me I got back in my car only to find that the food was still not cooked properly, the additional fries that I paid for were not in the bag, and there was no empathy. The manager passed me the bag and said here! It took the grace of God to keep me from using vulgar words. We WILL NOT RETURN TO THIS ZAXBYS LOCATION

This place is a joke! Drive through was backed-up. Went inside and ordered and literally waited 20…read moreminutes for a Chicken Sandwich and Loaded Fries. The girls working the front were too busy having the cook make their food. I saw five different customers coming back in because their orders were wrong. I was told they were waiting for the chicken to cook for my order then they said they were waiting for the bun. This is what happens when you have young kids trying to run a business or better yet, they are about to run you out of business. I'm totally shocked to see what store has become over the past couple of years. This use to be a great place, but it appears that someone isn't really concerned regarding the way business is being done. I ask that the people in Locust Grove challenge this store to maintain a higher standard. Maybe it is time for a Raising Cain's or a Guither's to be built in the lot beside Wal-Mart. We vote by the almighty dollar so maybe it's time to send a message. I really hate this due the fact that I dealt directly with the manager, district manager and corporate for this store and built a good relationship between them and our local high school. We even had this store coming to our athletic events selling Nibblers. This relationship was great the school, community and Zaxby's. I can only say this is an embarrassment to those who were running this store several years ago. I challenge Zaxby's to contact and discuss this we me and my 30 minute wait time. I understand they pride themselves on not being just a regular 'FAST FOOD' place, but tonight you lost more than a customer - You lost the a person that really fought hard to get you in the local school and events that made our community love the old Zaxby's!

The food is nice and fresh. Very different from any other place in the area…read more As a vegetarian I appreciate the option to enjoy having a meatless option. The tea / coffee selection is outstanding.

Stopped here for lunch and had a good meal. The service was pretty fast, and there was lots of…read moreareas in the restaurant to sit. Outlets along the wall make it easy to come here and work and grab a drink

Good Stuff!! Once you get a wiff of that bread baking, your…read moreHooked. Fast and Delicious

It's always some hair in my food they need to get the health inspectors involved this is the…read moresecond time I ordered a sandwich from this location and it's hair

I really enjoyed this place! One of the biggest wins for me is that they don't use bananas in their…read morebase, which is a huge plus since I don't like bananas at all. I ordered the Island blend and added kiwi, and it was delicious. The portion size was just right--not too much and not too little. The space was very clean, and the customer service was excellent. She was friendly, quick, and efficient. I'll definitely be back and would recommend giving it a try.

Honestly, this was such a disappointing experience. The short-haired woman working there completely…read moremessed up my order, and what makes it worse is that she wasn't even directly rude to me. It was more of that "I'll smile in your face while completely ignoring what you asked for" type of customer service. I didn't realize how badly my order had been messed up until I actually got it and saw what I was given. Missing items, wrong items, things I specifically asked for not being included... like how does an order get THIS wrong? And that's what really irritated me -- because if you're going to make a mistake, at least own it and fix it. Instead, I'm left finding out afterward that apparently nobody was paying attention when my order was being made. The food honestly wasn't worth the money or the frustration. Definitely won't be returning. There are too many other places that can make a bowl correctly without turning the experience into a scavenger hunt to figure out what happened to your order. All this happed yesterday mind you

The food and customer service was really good.I would definitely recommend it. I got the lamb route…read moreand came with chips and a lot of meat

Once I found the location I couldn't stop patronizing. The customer service is amazing and the…read morefood is great