things that could be improved are giving people all of the food they paid for; i've been here a multitude of times the last year and they ALWAYS forget something, be it my fries, chocolate milk, tea, sauce, always something. save yourself the stress and go to any of the other locations in midland. read more

Chick-fil-A - Fast Food Near Me - Midland, Texas

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What can we say we love the seasonal chicken tortilla soup. We were on our way to another lunch location and there is was Chick-fil-A right in front of us. We sign promoting the soup. Busy for lunch Sat with dine-in and drive-thru. Great location on corner and downtown. read more

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Today was horrible.... I come to this location a lot because it is close to my job and my kiddos ball park.... I will be making the drive to another location here on out. I was told to go to the inside lane so I did where they had 2 people only taking orders as the out side had about 4 about 15 cars got taken care of before I got to place my order on the other side of me. Then not only to top that off had a rude guy helping me. I was already mad that my lunch break time was ticking as is so i start saying my order with out hearing him he rudely gets loud and says NAME doesn't say sorry may I get you name please.... I know this place is always known for kind hard working people to experience that was wow to me. read more

It was great the people friendly food was hot and delicious will be coming back soon! read more

Chick-fil-A - All the food gone and my kids playing!!! - Fast Food Near Me - Midland, Texas

Ordered a 1 with a large sweet tea.. and then ordered a large macaroni. I'm just given the sand which with the mac as a substitute. I tell the dude the mistake and he says I need to get in line again to pay for the fries. Sooo y'all made a mistake and I gotta go back through the line for some fries when you could just walk in there and correct your error. Then the macaroni.. not even a full container. read more

Chick-fil-A - ows a person holding a bowl of macaroni and cheese - Fast Food Near Me - Midland, Texas

Ordered a meal and asked for my French fries to be extra crispy, to which the girl responded "we don't do well done orders at this location".... Um, okay? Didn't realize basic order modification was only available by location. read more

Just ordered food I asked for well done they got mad I paid with cash they threw the money at me

Absolutely amazing service. Trying to feed 20 teenagers is not easy, but they did an amazing job.

Literally the worst chick fil a in midland, this location is poorly ran from the horrible location + traffic jams to the absurdly rude employees that run the facility. I suggest literally any other location in midland other than this one, if you want to keep your peace of mind for the day. read more

Fast service and good food when you are on the go. Staff is friendly and ready to answer your questions

Drive thru is really busy in the mornings. Friendly staff. Good food if you are craving a chicken sandwich and waffle fries! read more

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Really good customer service! A very clean restaurant. Food was really good and my salad was delicious.

I've never had a bad experience with Chick-fil-A until today. First off, the person taking my order somehow didn't take my order with any accuracy at all. Getting to the drive thru window was a hassle. Other customers drove erratically and the employees at the window acted in such an unprofessional manner. When I was approaching the window with caution they gestured for me to hurry up with frustrated looks. It's not my fault that other staff were delivering the food in such a disorganized way. Each employee was in such a rush to deliver the food that they seemingly disregarded oncoming vehicles. I wasn't going to accidentally hit someone because of their own negligence. After this short and chaotic drive, I'm met with an incomplete and inaccurate order. The person that took my order somehow forgot a drink and disregarded any changes I wanted made to each meal. When I asked about the missing drink I was told to "renter the line if you want the drink." There was no way I was going to wait behind an even longer line than before to get a drink. This was an absolutely dreadful experience. Order number: 7184437 Chick-fil-A #03043 read more

We don't usually have issues here, up until about two months ago. New management perhaps, but every single trip we make, we get back home and there is an item missing. Literally every time. And every time my husband goes back up there to fix it, they never apologize. Today, they forgot soup. They were snarky at the front counter (he said it was the actual manager) and interrogated him like it was his fault. Was literally the best customer service experience up until a few months ago. We won't be going back for a while. read more

What's the point of ordering and paying with the app before arriving if you are still required to wait in line and place the order again??? Other Chick fil a locations have a much faster procedure for online orders. Try another location read more

Hello everyone I got bad customer service from this place first I got this employee that was very rude trying to tell me how to order and her name is amparo she doesn't ware a name tag and lies when you ask for her name I had to get it from another employee also I spent 30 dollars and they forgot to put my CFA Biscuits in the bag I had to drive back and waste my gas because yall got careless employees and rude employees like amparo last time I'm going here made me wait 15 to 20 minutes and didn't get my whole order so corporate yall can thank amparo for her rude attitude yall lost my business and yall will lose more because of careless and rude employees like amparo and remember people if it wasn't for us customers they wouldn't a check this place dose not Appreciate Their customer's . CORPORATE I HOPE YALL HIRE EMPLOYEES WITH BETTER CUSTOMER SERVICE. Thank you everyone God bless. read more

It's meh I don't know why people like it so much but it's chicken that's even cooked they just heat it up

I don't think I've ever written a review of a fast food restaurant before. But I was incredibly impressed! Coming at Noon on a Friday, you expect the drive-through line to be long. When it wraps around the building twice and out to the road, it can look intimidating. I would normally just go somewhere else, but I really wanted Chick-Fil-A. So I got in the line. And was blown away. They've thrown a lot of manpower and technology at the "problem", and it is a finely tuned machine. I quickly moved up in the line from the entrance to the point where the people exiting the drive-through and the people circling the building to get into the drive-through line meet. There was an employee there directing traffic, alternating between those entering the two drive-through lanes and those exiting. After rounding the corner, you're met by a team of employees (4, if I counted right!) with hand-held registers, taking people's orders. The line was steadily moving, so they would walk along-side the cars. If you're paying with a credit card, they run it right there. They tell you which other vehicle to follow when the lines merge. You quickly move past the regular drive-through menu boards and merge. Around another corner are the next employees. If you pay with cash, this is where you pay. Another employee is passing out everyone's printed receipts. Now you proceed around the last corner and there are employees passing out everyone's food. I counted three, plus I think some were being served through the drive-through window. After you get your food, you're back to the first employee, who quickly lets you through the outer line to the exit. Despite the huge drive-through line, I was back on the road with a bag full of incredible Chick-Fil-A food about 5 minutes after I pulled into the parking lot! I don't think I sat in any one spot for more than 10-15 seconds. It was almost continual motion. This was an incredibly streamlined, organized process that was very impressive to see and experience. Many businesses could learn from this. (Franklin's Barbecue in Austin, are you listening?) read more

Great experience passing through on the way from Nashville to San Diego. Super nice people working here and the food was solid as always. Jean even brought out water for our dogs. convenient and about seven minutes off the interstate. read more

Chick-fil-A - Waffle fries - Fast Food Near Me - Midland, Texas

This Chick-Fil-A has lightning-fast service. This is real "fast food" and the chicken and fries are great...fresh and hot. Your order is usually ready in less than 30 seconds after you pay. This review is for the Chick-Fil-A at the corner of Wall St and Andrews Hwy. near the hospital. The only negative about this location is that except at breakfast, every time I have gone to eat in it has been mad-house crowded. Getting a parking space, getting out of parking lot back to the main road and even finding a place to sit down and eat is often a challenge; this location is extremely popular. Sometimes I have seen kid's parties with clowns and such at supper time taking over the whole location. I don't like crowded atmospheres so unfortunately I think I will just go at breakfast time when I am in the area as it is a lot less crowded then. read more

Food - 5 stars (meets expectations for fast-food) Customer service - 5 stars (extremely helpful and cordial workers. ) read more

I stopped here on my way home to grab lunch. I ordered the # 7 (grilled chicken club) with drink and fries. Im not a frequenter here because of the horrible lines, today there wasn't one so I stopped, I should have kept going. It was HORRIBLE!! The buns on my sandwich were rock hard, top & bottom! I tossed the bread and ate the chicken with the bacon & cheese on top. Guess it's a good thing I wasn't REAL hungry. $9.75 for this crap is unacceptable. read more

This place has mastered the lunch rush! I've often been 20th in line and having my order taken by some friendly attendant! I have never had a bad sandwich here whether its breakfast, lunch, or dinner... I work down the road and make it my go-to fast food place! read more

THE best Chick-fil-A in town, hands down!! We have never had an issue and we are always in and out in no time. We come into this location at least once a week, way to go Chick-fil-A! read more

Stopped in for breakfast, they let me order off the lunch menu, my go-to meal 12 nuggets with a large waffle fry dipped in Polynesia sauce with large half unsweet tea and lemonade, was delicious. Minus one star because I also wanted the honey bbq sauce and they no longer carry it. Not their fault I'm sure a cooperative decision, but bring it back. That stuff was yummy! read more

Chick-fil-A - Fast Food Near Me - Midland, Texas

Wow, WTH happened to the wonderful tasting Original Chic-Fil-A sandwich???? I vaguely remember eating it as I visited with my family at the lunch table and when lunch was over, I realized that the sandwich totally lacked in any kind of flavor what so ever!!! We all had the same thing to eat, but what a disappointment for me. I eat a fairly bland diet the rest of the week in order to watch salt, fat, carb, calorie, i.e. intake so when eating this sandwhich, it should have been a great tasting reward and it wasn't. Very sad. read more

Another amazing experience at Chick-fil-a. We arrived a few minutes before noon. The line was wrapped around twice. We got in line, ordered, and had our food in less than two minutes! The order is correct and the service was excellent. read more

I love that they have the honey roasted bbq sauce at this location! Yummy, fresh food as always. Everything was still hot even with delivery. read more

The service stunk based upon the disregard for my time and order (Wall St / B-20) My prepaid app (mobile) order wasn't prepared and that was after I walked in and sat down. The order was also missing a sandwich that whoever was finalizing orders missed. The staff was highly disorganized. The drive-through service during the daytime is the best in Midland because it can take more orders than the kitchen can produce which is how it beats Rosa's Cafe. That efficiency and order accuracy is what I expect from the evening staff. The only disclaimer I can think of to correct this deteriorating service is changing the app to prompt the store to prepare the food once the payment is made. Currently, the app is designed to protect the establishment from waste. The food 'is' only paid for when you tap "I'm here". The only thing the company is 'losing' is time (spent preparing food that customers 'might' eat) and warmth. Again, the conflict in all of this is the order processing time. Which in my case is the (evening) store manager(s) fault for not turning over my 40 minutes until closing (mobile) order as fast as the 4-6 cars that passed through the drive-through before my order was ready for pick-up. Asking the customer what was on their order is the equivalent of dining-in or using the drive-through. This has happened multiple times with the same manager and I dismissed it out of grace but it keeps happening thus spawning this honest (review?). Side-note, what is the fast food industry's training for preparing E-Z (lite) ice? When you're overfilled it is impossible to empty out the ice without losing your drink. Also, how long are they expecting your non-water drink to last dormant? read more

Truly a enchanted place. The chicken is pure ecstasy. The and that sauce tastes like pure elf mana . My only complaint is that they only would give my partner one chick fila Daise when he has me. They said gay marriage isn't real so he can't get a sauce for me. WARNING chickfila sauce makes ur body fluids taste like chickfila read more

I went to this new CFA this morning, it was so fast and they were by far the friendliest CFA I have ever been too, and I go a LOT! They have 2 lines for the drive thru, seems quicker. Glad to have one on that side of town! read more

We are traveling and stopped in for a quick bite but decided to eat in the car because the atmosphere of this Chick Fil A seemed too chaotic. There were SO MANY people working. When people walked in they yelled "Hi welcome" but it was super aggressive and unfriendly. Most of the staff just looked like no one wanted to be there. I think they could work on their friendly appearance, considering they're representing a Christian company. read more

When you go to this location make sure you have someone stay at the table when you have to go to the bathroom otherwise they will throw away all your food and drinks when it's NOT busy. read more

Chick-fil-a is my favorite fast food place hands down!!! But The service at this Chick-Fil-A is the worst I have ever had. The guy taking my order was clueless and couldn't even focus on taking my order. He was rude and definitely didn't belong behind the counter. The food was good but the service sucks, I waited 10 minutes for my food and it was during there slow time. This Chick-Fil-A needs to step up there game!!!! read more

I have never ever had a bad experience at a Chick Fil A, that is tough to accomplish. First off the food is one of a kind. Stay away from the wrap and the chicken sandwich on bread and you're good. Salads and regular sandwiches (#1-#4) are excellent. Fries are always hot. Tea and lemonade are some of the best. The biggest part of this place is the service. I'm not sure what they put in the water but every employee is friendly and eager to help you. The place is always clean even during the lunch rush. I always have employees asking me for a refill every little while, almost on queue. I love this place so if you haven't been then go right now. read more

Service is always prompt, fast and friendly! Only fast food type place you can go at lunch time in a hurry to get good quality food and service! read more

I love this place obviously because of the food but...I hate when some of the employees make you feel like your in a race...one of the times I was in the drive thru and the lady handing me my food yelled out HURRY UP with a tone and rolled her eyes, so I rolled down the window to tell her I'm sorry but theirs no need to have told me like that and with a tone (AGAIN) she said "oh well!" It totally ruined my mood!! read more

I LOVE Chick-Fil-A! BUT this one was horrible compared to the ones I got to in Houston & East Tx! They weren't cheery like normal when taking my order! When I was in the drive through lane an employee was squeezing past cars that were waiting to get their food and he bumped/stumbled into my car and did not say sorry or think twice about it, he just kept walking! When I got to the window, the lady that handed me my food said "Nikki" (the name I ordered under) and I said yes ma'am and she handed me my food and didn't saying anything, so me being from the South and being raised right, I said "Thank you!" and she closed the window.... WHAT, where's the "My pleasure" "Have a blessed day" "Enjoy" "Come back and see us" SOMETHING! I understand people have their days but when you work for a chain that is known for it's friendliness, at least try to be friendly!!! When I opened my bag of food, my fries were cold... I am disappointed in this Chick-Fil-A read more

Very rude staff. Felt so uncomfortable I didn't even wanna ask to refill my lemonade. But what else can you expect in midland am I right

Good place and great people. Never disappointed when I come to Chick-fil-A.