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    Chick-fil-A

    2.8 (127 reviews)
    Open 6:30 am - 10:00 pm
    Updated 1 month ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids
    Good for groups
    Dogs allowed

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    Recommended Reviews - Chick-fil-A

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    Reviews With Photos

    Dining and we were asked
    Raven Z.

    The good thing is they're very attentive! The bad thing is the company is very RED! Being said.... as you could see in the picture provided we dined in AT 8:55 PM the question was dine in or takeout, AgaiN, dine in or takeout? Dine-in we said. We sit once we receive our food it is now 9 PM, and were told that they close at 9 PM if you want any refreshments before they close.... We understood the First TIME. Second time we were told again by someone else 9:02pm...! 3rd TIME we were told again, While the other one who told us the 2nd TIME looking at her watch & right into MY eyes . Here's the pickle if that's protocol then I would say as ringing someone up we close in five minutes and lock the doors two minutes afterwards I apologize, dining in is not available at this time! Is that so hard?!?!??? And then I asked for a bag and it took a while to get it so then I had to ask it again and then walk up to the counter and get it myself at this point I'm through! Is this the norm for this area is this the Alamo- Heights 09 norm?!

    Chick-fil-A Waffle Potato Fries-
    Melinda R.

    I order UberEats here several times a week with my roommate. Every single time I would get a large and she would get a medium. And every single time, we'd get the same amount of fries. I had read that the "large size" is pointless and to just get a medium. I figured this was true and one day, she got a large and I got a medium. Guess who still got more fries? She did. Usually it's just two or three fries so it's not a big deal, whatever. But come on. Look at this. It doesn't even come past the lip of the container. I've worked in food service long enough to know I'm getting skimped. It's not that hard to throw in another couple fries. Disappointing.

    Stephen C.

    Great food. Great service Excellent prices. Plus the cows could not offer a higher recommendation. The lemonade rocks the summer heat away There are healthy options available too

    #6 ew!!!
    Live L.

    If I could rate 0 stars I would. Absolutely terrible!!! I wanted to try the breakfast menu. Also I have never been to this location. Bad choice. I ordered the #6 with NO cheese, WITH BACON. What did I get? A nasty hardly cooked WITH cheese and NO BACON. What the hell? I also ordered the "new" spicy chicken biscuit. Ewww! It had been sitting there for a long time. I ate half and felt sick. Tried calling to speak to a manager but got no one. I left a message. The idiot they have taking orders needs to be fired, the management needs to step up and train their employees. Absolutely THE WORST Chick-fil-A I have ever been to!!! Very disappointed. I would drive the extra miles and go to different locations. You will be disappointed just like I was. SMH!!!

    ows a receipt for a drive thru

    This the worst service I have gotten from any other Chick-fil-A!! The order taker was short and didn't ask if I had a preference in size of my combo meal. So- I ended up with a small drink and fry. Total bummer!! I ordered grilled nuggets- I guess this location doesn't offer sauce for those nuggets. Even their customers are rude with zero common sense. Driving As I get to the window- an employee brings me my order and swings towards me as he's busy on his cell phone- probably on social media. He didn't even look at me or say thank you. I did have a question for him. I had to yell out my window to ask if I could get a pup cup for my dog. We were on our way home from the vet- where she has to be there without my presence all day. His response was, and I quote "with don't have that shit here". I wish I could have let me dog at him. Shit??? Wow! Isn't Chick-fil-A a Christian-based establishment? I will never refer this restaurant to anyone!! Not even my worst enemy! They couldn't even get my name right even when I spelled it out to the order taker. SMH

    James S.

    My two star review has now dropped to a one star based on the simple fact that there was a bottle cap at the bottom of milk shake (pic posted). It's a small shake, how does one not see, hear or feel a bottle cap in the cup prior to filling? I should also mention that their accuracy in orders is still lacking since my last review.

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    3 years ago

    Employees here a rude, and the manager on duty today it was not friendly or a customer focused at all. Really disappointed.

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    Page 1 of 4

    Ask the Community - Chick-fil-A

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    I try so bad to like this place and give it another try but again it disappointed us. The staff are…read morealways so friendly and the facility is clean and spacious. Easy location next to Trader Joe's Saw the Korean BBQ chicken ad and looked great. Well.... Every. Single . Item. Was cold, hardly room temp. This has also been a problem on the past. They leave the covers open duh Paid extra for sweet potatoes that were to be hot versus their free cold version but no.... Looked like it was sitting awhile and I said that as the cover was off, but the worker said no it was fresh Rice is airy and cold Kim chi cucumber ok The chicken was cold and looked nothing like the photo, I asked several times if it was the Korean BBQ. Looked dry and they just recommended me to choose a sauce they offer for all their items They do not have white meat btw Hubby walked in reluctantly as last visit we had been served cold Salmon He promptly walked out empty handed after trying to find other options Think this is it folks. Sadly, How many tries do you give a place chances for redemption?

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