It takes along time to get your item. The prices are great. But, I have been waiting over a month…read morefor my item that comes from China. I asked them questions with no replies. I still haven't received it. But after I searched it I found it was on its way to me. (It's it the United States or so it says). Hopefully it will be here soon, at my house.

This store is STILL a Gainesville gem! I've been shopping with dear Lilly (owner) and sweet Nova…read morefor yearssss! Every visit is wonderful, they're both so personable and attentive, and the unique finds are phenomenal. Each visit is at least a 1.5 to 2- hour ordeal as I gab away and meticulously go through each rack (and most times double back). Madewell, J Crew, Urban Outfitters-- oh my! ...and in Gainesville, FL?! I stan. No matter when I visit, there's always something (basically everything) rare and wonderful in this store, and also I run across an amazing shoe or two. Weddings, events, and whatever-- I know I can always find some fabulous piece at Urban. The time and attention put into buying and restocking is clear and evident. The prices are great, and the sales are even better. I have run into some store hour issues post-Covid, but I am also and regrettably aware of a few health issues that make it so. I truly hope to always have this store to visit when I'm in the area. It's become a must-stop, and amazing treat that I look forward to when I'm in town. Thank you Lilly for your years of customer service, for heightening the style game, and for bringing apex brands to Gainesville in one shop. For me, you've truly made your mark!

I love this store. The staff was amazing....patient and helpful. The merchandise is super cute…read moreand the selection was amazing!!

Clothing is exceptional. Unfortunately, the staff I saw were not. I smiled as I entered the store…read morewith ~25mins to spare, but was ignored as three employees checked out one customer. They then proceeded to gossip about the interaction after she'd departed, loud enough for me to hear, which I'd have preferred to not hear. The first interaction was a woman tapping on her watch as she approached, not to say welcome, but to tell me they're closing soon. I was aware of their hours, but figured I could run in and find enough new pieces to cover my week-long business trip. This acrid interaction was enough for me to simply put the clothing back and leave. Immediately after exiting the shop, the open signs were pulled in...15mins early. TL:DR: Excellent selection of clothing, ranging from casual chic to nice flowey formal pieces. The staff are, ironically, not down to Earth and not very pleasant or attentive.

My daughter purchased 2 bathing suits for a hefty price. After using one of them 3 times (hand…read morewashing every time) the bottom broke. Even though it had been 2 months since the purchase (she is a student w/o a car finishing the current semester to graduate). When speaking to the store staff, who consulted with the manager, we were told they would not help her neither with a refund or replacement of the $88 dollar bottom. Their suggestion was to reach out to the manufacturer. ***Buyer beware, unless you are purchasing with the intention of your item being disposable after 30 days - try a more reasonable establishment.

Best customer service! They ship quickly and make it easy to shop (you can use the website or DM…read morethem on Instagram, or call the store). The return policy is very clearly printed on the receipt.

This place is a great find! Upscale retail Is how I would…read moredescribe the shopping experience. The sales clerks are quick to set up a room in the cozy dressing area for customers and will begin bringing things back for you to try on if you are interested. I have a hard time picking flattering styles out for myself and I quickly found that Sheila, my salesgirl, has a good eye and was able to put together numerous outfits for me that look and feel great on. The clothing is quite pricy but I think you get your money's worth. Drapes beautifully, feels good, looks elegant and sophisticated. I am still in love with these clothes 2 months later! Compliments galore and I will definitely make it a regular splurge now that I have found this delightful little niche boutique.

This is one of the newest additions to the Oaks Mall, and it is one of my favorites stores (White…read moreand Black always go perfectly together!!) they have casual to dressy clothes. The store's clothes are a little pricey, however they do have pretty good sales and it makes it easy to overdo it on the shopping. Definently go by here and take a look.

Urban thread is one of my favorite thrift stores it is a little pricier but quality is also better…read more The shop is also very nicely organized by color and type of clothing which I really appreciate because it makes it way easier to locate what you are looking for. They also have a good collection of accessories and other little trinkets if you are searching for that. The worker in there was very nice and helped me think of creative ideas to put the final touches on my Halloween costume.

Loved going here and great finds!!! So organized and great staff!!…read moreI cannot wait to go back!!

their selection was huge with so many shoes, bags, and types of clothing. everything was very…read moreorganized and it was such a fun shopping experience. the employees were super sweet and helpful. i thought a lot of the prices were very fair and most shirts i got were under $8. i will definitely be coming back when i visit the area again!

Great selection that is always changing. The staff is courteous and helpful without being pushy…read more They truly care about "you" and not just making the sale.

From the owner: A fun, trendy, and comfortable women's clothing store in Gainesville, FL!read more

For Gainesville and it's limited clothing selection it's refreshing to find a new store with cute…read moreand over 18 type of clothing and heels! Great customer service, especially Bambi, she helped me pick out the cutest birthday heels. Recommend if your looking for a going out outfit.

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Gainesville to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at The Oaks Mall.