I went to the HORSHAM location today 12/22/19, after going to Jos. A. Banks and spending $292.00, I…read morefigured I would stop in HOH because I have been there many times before. I walked in and was greeted by a couple of employees. One lady was familiar to me as I remembered her from a prior visit to store, her name was Laurel. I walked around with my bag in the cuff of my elbow. This one particular employee who did not greet me kept looking at me, as I walked past her she was trying to look in my Jos. A. Banks bag as I walked by, it was freaking obvious. I stopped at a rack and looked at the clothes and guess who was close by. As I went to the counter to pay for the various earrings that I was going to purchase, oh the bill came up to $175.00, the associate was at the counter talking to another customer who was checking out. As I finished my sale, I asked Laurel and the dark haired assoc. who the woman was and she said that her name was "Liz, she's the owner". I told them that I wasn't feeling her and that she was trying to look inside my bag as I walked by. Liz made me feel very uncomfortable today. I guessed she assumed that because I'm a BLACK female that I was going to steal. I left the store and was hurt and angry. I still may call up to the store. Liz made my usually happy experience a stomach turning experience today. This was the first time I saw her as I have not seen her in the store on previous visits. I have been to the Skippack location which is closer to my house in the past with NO issues. This is the first time that I was humiliated at the Horsham store which is close to my job. I love the merchandise at Head Over Heels but it's not worth the humiliation of being followed or looked at suspiciously. Sadly this will probably be my LAST visit at the Horsham location. I may be done completely especially if Liz is the owner of all of these stores. Racism is alive and real.

This location is actually closed. There are 4 other locations. I love this store!!!…read moreYou will find many North American made products and just an amazing selection of unique items.

I popped into Something Else the other work. I really liked how they offered both women's and mens…read moreclothing - all of which were trendy. They had a decent selection but not too much that you were overwhelmed. I would have liked to see a larger size range but for the area the merchandise they have makes sense. The items were pricey for myself personally, but again, for the area not at all especially since they were popular brands. I did pick up some gifts and jewelry for myself and will likely be back for more of the same!

I'm so disappointed with Something Else. I have LOVED this store. Literally, I would drive from…read morePhoenixville to Doylestown to shop here. Despite all their brands being available either direct through the store (Free People) or other retail shops (Nordstrom), I've committed to Something Else because it's run by a small business owner. Today, I was let down. I had scheduled a girls day with my mom which included shopping here. My mom had a few returns. Apparently it had been ~35 days since her purchase and the policy is ~21 days. I appreciate policy; however, I'm in the customer service business and fully recognize some instances require an exception. A few things to note: 1. It was very recent since the original purchase. 2. My mom alone spends a TON of money in this store - as do I, and her girlfriends, all of whom she has personally introduced the store to (in other words, she's always sending business to this company). 3. Upon pushback from the associates, we asked the girl to call the owner - Kristin. Kristin shockingly denied the return request (FOR STORE CREDIT) because of the "quick turnover of clothes on the floor". I actually buy into this logic - HOWEVER, WHAT MY MOM WAS RETURNING WAS, IN FACT, STILL ON THE FLOOR. It candidly felt like a bad canned response. I'm shocked they wouldn't make an exception for a (very) frequent customer. The girls behind the desk were also difficult when we were showing some store credit we have (which, incidentally, was given to us as a result of spending so much money there). At this point, we are struggling to find a reason to shop here. Big retailers have better sales, larger selections, and significantly better return policy. We used to shop here for the small business owner, but will not anymore as a result of how we were treated.

The owner is not very accommodating The store was listed to…read morebe open till 4p. But closed at 3p I came into The store several months ago and was told the store was closing that I did not have time to look around ! I would rather spend my money at shop that appreciates my business ! I think This owner needs a lesson in good customer service ! She feel She is very rude ! I will take my business elsewhere !

This fashion boutique store has great items and prices were just right. The owner took time to show…read moreme some designer items and other pieces in the store, and I was able to find some treasures for each my four granddaughters. Great place I would recommend visiting this store.

I was immediately helped when the salesman saw us looking around. He pointed us in the right…read moredirection. When the item wasn't in stock he looked into getting what we wanted shipped to our house.

Every employee in the store was kind and polite and eager to help. The store was clean and…read morewell-organized and the lighting was good. We were able to find everything we needed.

Today I had the very best experience at In Full Swing! This shop is truly something special. All…read moreproceeds go directly to A Woman's Place, a domestic-violence support organization serving Bucks County. There is a nice free parking lot. I originally stopped in just to drop off a big clothing donation... but I ended up staying to shop! A few days each month their prices drop an extra 50% off, and I scored 7 items for just $24. Most pieces I grabbed were $4, and a few were only $1 even with original store tags still on them! This store feels nothing like a typical thrift shop. It's clean, beautifully organized, and has a real boutique vibe. The staff and volunteers are the best. They are friendly, welcoming, and genuinely excited to help you find unique items. They even went into the back and tried to find me some off season items for a trip. There are spacious fitting rooms, size-inclusive racks (I saw sizes 2-24), and everything is clearly priced and sorted. There is no rummaging here. They specialize in women's clothing and accessories, but they also have smaller sections for men, kids, and shoes. Plus, there's a lovely gold/silver jewelry case and plenty of fun costume jewelry. I can't recommend this place enough--whether you want to donate, shop, or both. I've already told several friends and can't wait to come back with them (and bring more donations!). Thank you, In Full Swing, for such a unique and special experience.

What can I say? I'm in a wheel chair and feel like family. Donna and and Sharon run a top -notch…read moreretail store for a great cause. Well trained volunteers too. My home away from home. p.s. my children love it too! Donate and purchase;it's a great experience. Have found high-quality jewelry at fair price.

Absolutely love this store! Spent a "girls day" in Frenchtown and we by far spent the most time…read morehere. The owner was so friendly and personable. Prices are reasonable and the clothes are beautiful and fun! Have been back several times.

This store is just magical! High quality, stylish apparel for women of all ages and a shopping…read moreexperience that promises to make you feel as special and deserving as you are!

Best women's clothing, plus great accessories in Doylestown. If you're looking for yourself or a…read moregift for that special person...you won't leave empty handed. The quality of clothing is 10 Star! Love it there, and Tara is the best, she will tell you honestly if it looks good or not...who does that! Ilene

Great people, very helpful and they stand by their products. This boutique is so different from…read moreany other in Doylestown. It's my go to place for handbags.

I booked an appointment for lip dissolving after being clearly told over the phone that it would be…read moredone at no cost. I had filler done here in January and needed it corrected, as I've been experiencing discomfort that began about 2-3 weeks ago and was told by another professional (not affiliated with this establishment) that the filler had migrated. I was originally referred to this business and have also referred others here, which makes this experience even more disappointing. Before I was even assessed, I asked the owner about a possible refund. My main goal, however, was simply to have the issue corrected. I was then assessed and kept there for about an hour discussing treatment. During that time, they applied numbing, giving every indication that the procedure would be performed as discussed. Only after all of that after the consultation, the time spent, and being prepped was I told I would now be charged because the nurse decided it "wasn't migration" and that it was simply "how my body reacted," and therefore not their responsibility. The owner supported that decision. At no point when booking, checking in, or during the visit was I shown or provided with any policy stating that "free" dissolving was conditional or would not be honored. That was only communicated after the fact. When I explained the discomfort and timeline, it was dismissed. I became emotional, and instead of handling the situation professionally, the owner insisted she "knows her team" and strongly denied that I could have been told otherwise over the phone ...even though they could not identify who I had spoken to. At no point when booking was I told that "free" was conditional on their internal assessment or determination of fault. That condition was introduced only after I was already there and prepared for treatment. This felt like a clear bait and switch. Being told one thing to get you in the door and then something else once you are already there is unacceptable, especially for a medical aesthetic service. I ultimately left without treatment in tears! Very disappointing experience, especially as both a referred client and someone who has referred others. I would strongly caution anyone to get all terms in writing before booking. Verbal assurances were not honored in my case.

A friend and I were considering this place, but after seeing how they treated a client with an…read moreissue from their own work, I'll never go. She was told over the phone that dissolving her lip filler would be free, she even confirmed it before hanging up. Then in person, they dismissed her concerns, numbed her, and suddenly said she had to pay. She left in tears. They claimed policies were posted, yet didn't show her anything. Instead, while she was visibly upset, they leaned into it rather than helping completely unprofessional. The owner swore her staff would never say that, essentially calling the client a liar while not even knowing who answered the phone. After that, how could anyone trust them to dissolve anything safely or not cause more harm? Now she has to pay someone else to fix it. Why would anyone spend another dollar at a place like this?

My wife and I just stopped in while walking by and were greeted with the biggest and warmest smile…read more We were quickly invited to make ourselves at home and offered free water if we were thirsty. We didn't even have to stay, she offered to find us around and she would bring it to us! The items a on the more expensive side, but only because it seems they are handmade and sustainably sourced. I would highly recommend this store for its warm welcome, family friendly music, and wonderful atmosphere.

I was in Doylestown enjoying a day of shopping and lunch when I was fortunate enough to walk into…read moreLilies of the Field. The service was among the best I've received anywhere in the world. Considering the size of the store, I was surprised how many great things I found for myself, and wonderful gifts for my family members as well (which they happily shipped for me). The wonderful atmosphere, friendly service and excellent selection made a distinct impression on me! I'll definitely revisit when in Buck's County again.