I have been shopping at Michael's Jewelers for at least eighteen years, and I would NEVER go…read moreanywhere else PERIOD ! In todays world many businesses for whatever reason have lost the art of customer service. Michael's on the other hand, should have his picture in the dictionary next to he word "Customer Service", he is that good ! In addition, his picture should also be next to the word "Integrity". BEFORE meeting Michael, I used to cringe at the very thought of going to a jeweler to buy any gifts for my wife. After doing business with Michael, I will never go anywhere else for anything in the realm of jewelry. I do not consider him a "salesman", but rather a "Consultant" who answers questions truthfully and does not push anything but rather "suggests" IF I am not sure what to get.

Recently took a pair of my mom's (very) old diamond earrings to have them cleaned and reset. Staff…read morewas very friendly, and I found the price to be quite reasonable for the type of metal used. I was told 2-3 weeks, and they ended up being done sooner. Highly recommend.

I go to Phila Gold Exchange for a few reasons. One is their excellent prices. Two is their Bench…read moreJeweler. Three is they have beautiful jewelry there. I'm always satisfied with whatever I purchase there. My most recent purchase was a new wedding band. My old one couldn't be resized, due to how it was made. Not only did Dave find me a wedding band I loved; included with the price was free engraving. Last Christmas it was a beautiful bracelet that was bought. He's an excellent Jeweler and has exceptional gem stones available in rings as well. To anyone looking for jewelry, I suggest you go there first !!!

We absolutely love Philadelphia gold exchange! Very creative jewelry at a very honest and fair…read moreprice with excellent service.

New to the area and was pleasantly surprised with the beautiful selection and friendly professional…read morewelcome and help . I worked with Amanda who has a really 'eye' for design , on some resetting , repairs and purchases . Highly recommend BR in Newtown . Something for everyone and an overall great experience . I've found a new source close to our new home .

Bernie Robbins Jewelers has been a fixture for diamonds, engagement rings, watches and high end…read morebaubles for sixty years in the Philadelphia area, but only arrived in Newtown in the past decade. It is located in the Promenade on North Sycamore Street. Parking and entrance are in the rear of the building. The retail area is well appointed and the sales staff are friendly, knowledgeable and very helpful in responding to inquiries and requests for repairs. I was there to have an Omega wristwatch metal band adjusted to sit more centered when worn and to replace the battery. To my great surprise, the representative at the front desk immediately took the watch over to the workbench and did the adjustments needed. It was interesting to see him work with those tiny specialized tools to remove and replace the pins with miniature screw driver and rubber mallet. He encountered some difficulty replacing the rear watch case after inserting the new battery, something he anticipated might be a problem because of the way Omega designs its pieces, and advised that it would have to be sent to their master watch person to get it done right. I appreciated that he tried his best to complete the replacement, understood there could be a problem, encountered it, and did not try to do too much and end up worsening the situation. This old watch has been in the family for a while and we want it well cared for; which it was. The story isn't fully writ, and won't be complete until this little beauty is back from the master watchman, but to this moment we have been impressed with the customer care received, and the fact that Bernie Robbins was not going to charge for the adjustment, but only for the new battery. To us, that small bit of largesse on top of their wonderful attitude, was enough to cement us as customers going forward. So glad that they choose Newtown as a desirable place to expand their business. Bernie Robbins is exactly the kind of enterprise we envisioned for the community.

I love them helpful friendly and the choices are so many you want everything. Lol we are very happyread more

Michael's Jewelers is a local business. The quality of their merchandise is stunning. Every counter…read moreyou look in, you just want to purchase something. They are professional, welcoming and helpful. They clearly are knowledgeable gemologists. This is the jewelry store for you!!!

Got the engagement ring here for my fiancé. Barry did a wonderful job making me feel comfortable…read moreand working within my price range. Explained everything very well, walked me through the whole process, and had the ring complete ahead of schedule. I couldn't have asked for a better experience - I've been there since to buy other jewelry and it has only ever been a great experience. Highly recommend!

Beware!! Careless work and horrible customer service from the owner and his wife!! I took a ring…read morethere to be re-sized. It took over 3 weeks to complete and when I picked it up you could easily see the lines from the piece he inserted. He took no time to weld it properly. Less than 6 months later the piece from the re-sizing just fell out! I took it back and they refused to refund me. The owner SCREAMED at me and slammed his hands on the counter saying it happens and he doesn't know what I expect and when I asked when he could have it fixed by he loudly screamed "whenever I get to it". Needless to say I left! They do not care about their customers and they only care about making a dollar. Do not waste your money!!! They shouldn't be in business!

I have been using Select for all my watch repairs for many years. They are honest, fair, friendly…read moreand incredibly service oriented. Old school talent in a new school world. Great to have local craftsman still around.

Great Customer service. Huge selection of jewelry and very reasonably priced. Highly recommend. You…read morewon't be disappointed.

Just went for watch battery replacement but couldn't ask for better service. Very friendly staff…read more Did all 4 replacements while I waited at a very good price - seemed to be a lot less than big name jewelry stores. Will be back !

Awesome selection and very sweet and welcoming! They will be the jeweler I will go to for repairs…read moreand sales.

Customer service poor. Paul was rude, impatient, a disappointment after doing business with the Dad.read more

Arrogant owner, refuses to look over each and every coin, refused to give "bid" price, actually…read moretold us some coins were worthless (yet I sold such coins to another shop. The rudeness was appalling to say the least. Told us he didn't have to buy anything from us. Tried telling us he had to weight, ship and other costs he had to deal with. Showed a sterling silver charm bracelet, with sterling silver charms. Said it wasn't worth testing. He didn't need to test this, everything was marked sterling silver. Acted like he was doing us a huge favor lol. Not professional whatsoever. I would advise to not go to this precious metals shop. If you really want to sell at a favorable price, go elsewhere. Especially when you are there with almost $4,000 in silver coins.

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Laila and Tori took Great care of me. my wife's new diamond ring is beautiful! I'll be back for…read moremore jewelry for sure

Tim and Suzanne could not have been more attentive. From suggestions on designing pieces to…read morereappraisal., they are super helpful. It was a bit of a drive, but worth it! Stunning showroom, very comfortable, and the ability to make an appointment in advance, affords the customer undivided attention and privacy.

I have dealt with Foster and Co for close to 20 years. From custom design work through execution…read moreand even last minute crisis gifts, they have come through for me. Their custom work is very high quality that reflects both solid design (lifetime durability) and superb selection of materials. Tim and his staff are a joy to work with and I have come back to them even after moving away from this area over a decade ago. They will continue to have my business in the future.