Plenty of parking near by and the facility is bright, clean and secure. Jury check in was easy,…read morewaiting area is pleasant. Plenty of seats with bright floor to ceiling large windows. Jury service team is professional and informational video is just right. Filled with good info for first timer and not too long. There is a small snack store with cold and hot food if the wait is long.

Absolutely terrible mishandling of peoples times and schedules. Group of us was selected to attend…read morejury duty and the judge paused many times and lost his place in the jury selection process. He went off and rambled about his personal life when literally no one has the time for stories. Took 3 unnecessary breaks and is having us return to continue the jury selection process. Do better San Bernardino county and stop having judges come out of retirement to help on cases!!!!

My experience in Judge Arthur Benner II's courtroom has been a nightmare. It seems as though the…read moredocuments I have submitted have not been thoroughly reviewed, while the other parent has repeatedly given additional opportunities despite ongoing issues. Had I been in the same position, I don't believe I would have received the same level of leniency. Whether intentional or not, the process left me questioning whether both parties were being treated equally. Family court decisions have a profound impact on parents and children, and every litigant deserves to know that all evidence has been carefully reviewed and that both sides are held to the same standards. It's been the same cycle over and over again. The judge orders us to attend mediation, we return to court, and once the hearing is over, the mother of my kids continues to disregard the court orders. Despite this repeated pattern, nothing seems to change, and there are little to no consequences for failing to comply. As a result, the issues remain unresolved, and we're back in court dealing with the same problems repeatedly. It's frustrating to feel like the process isn't leading to accountability or meaningful progress.

Free parking lots available a few walking distance to the courthouse…read more Snacks available on the first floor for purchase.

The judge ignored that the defendant's pleading contained a document he claimed to have not…read morereceived in discovery. However, it was attached as proof that I was paid. But this document did not even prove this. The defendant claimed to have never received anything from me of this nature...but there it is, clear as day in his own pleadings for sanctions for non-compliance with discovery. Attached is the stamp from when I sent the 'motion to strike' regarding discovery sanctions that were ignored and rejected for no known reason. They also asked for fees that were not owed. Judge Joseph Ortiz's tentative ruling was a joke as he thinks $5,195 in cash for 1 day of tow storage is a fair price and ignores that punitive damages for violation of the Consumer Legal Remedies Act is a thing...Don't come here. It is as bad as it looks.

Overall, the customer service, professionalism, and knowledge of their employees is appalling…read more There was a clerical error made on a legally binding document and it's been over a year and it is still not resolved. I do want to give them a huge shout out for employeeing people with special needs in the family law division, that is very admirable of them. I have never seen a whole department giving back to the community like this and respect how they are helping people with special needs with employment, so a huge round of applause for what they are doing.

When I got lost trying to find the right department, the patrolling security guards were gracious…read moreenough to guide me where I needed to go. The inside of one of the buildings have an awkward statue but the architectural design of the building is pretty. There was no long line to get into the courthouse nor the department I needed to go to.

My experience with Family Court mediation was very disappointing. The mediators came across as…read morebiased and seemed to favor the party who filed the case rather than remaining neutral and considering both sides equally. Instead of creating a fair environment where each parent could fully explain their concerns, I felt dismissed and unheard. The attitude of some of the mediation staff was also unprofessional. They were often rude, condescending, and made comments that came across as sarcastic rather than respectful. Mediation is supposed to help families work toward solutions, but it is difficult to have confidence in the process when one party feels judged from the beginning. I believe mediators should remain impartial, treat both parties with respect, and base their recommendations on the facts presented--not on who filed the case first. Families deserve a fair, unbiased process, especially when decisions involving children are being made.

I went to obtain a birth certificate. I made an appointment ahead of time. I was called to the…read morewindow within 5 minutes of checking in. It was a bit difficult to hear my number being called from where I was sitting near the information window. I didn't want to sit in the main lobby because there were a lot of people. The woman who helped me wasn't friendly, but she did her job quickly. They charge $2 to use a card to pay the $32 fee for the certificate. They do not accept American Express. I paid cash. Very quick service. However, this may not be true if you don't make an appointment. There is a security guard checking bags at the front door, so make sure to take this into account when arriving for your appointment. There is also plenty of parking.

Plenty of (free) parking. Building well maintained and clean. Security friendly and helpful…read more Check-in quick. Nice waiting area. Clerk was fast, professional and we had a smooth transaction due to me having everything prepared, including the exact amount $. I'm not sure why so many people obtaining records are not prepared. Seriously, not sure what happened to having respect for others, be prepared. Only issue is the 1.5" thick bullet resistant glass between you and the clerk as it dehumanizes and makes communications more difficult. Seriously, I don't think these are required and if there was appropriate, enforced behavioral laws, then they wouldn't be needed. (I'm talking about being civil to each other.)

This is a rewrite from a 2 star. This was one of the most…read morehorrible experiences of my life! This was a long term marriage at 24 years. The Commissioner Glingered this case on for 3 1/2. He Ordered Bench Orders on the Respondent and never held him accountable to submit the documents that were ordered. So I did it for the Respondent to prove how much the Respondent makes. I was given the dirty looks for doing so. The Commissioner Signed a Stipulation and Order for the Petitioner to receive arrears. At the last minute, the Judge dismissed his own Stipulation and Orders that would have awarded the Petitioner 2 years of arrears with compounded interest. A Stipulation and order submitted and signed by a Judge is a "BINDING ORDER." Commissoner only awarded 25% of what the Respondent's NET income is. And on the small note, the Petitioner was the one who created the company from scratch! Petitioners I parents loaned funds so that the Oetitioner never had to worry about funds in their future. Respondents only saw money. Ckaimed he was poor, however hired a gigh end attorney that charged him $10,000. Per trial date. The commissioner proceeded to state that evidence was never produced. THAT IS NOT TRUE! Petitioner produced over a 2000 pages of evidence. Which included Documents that the Petitioner was Disabled and produced documentation from California Disability, that the Petitioner did not qualify for Disability Benefits. The previous case before mine was just as bad and while someone was caught by the bailiff for committing perjury, they Commissionee did NOT care. The Commissioner does not want to make judgements even based on true documentation and tax returns. He wants YOU to work things out. If that's the case WTH is he even doing on the Bench? I don't care how many awards this guy receives. He already makes his mind up, long before you say a word. Proof does nothing for him. I came in with Proof that my family's finances were what bought me a home, a car and established a business. No slaps on the hand to the Respondent for late support payments nor any penalties for the lack of documentation and not following Bench Orders the Respondent failed to produce. This Commissioner is very hard to work with. He should retire! I personally believe his is biased. And if you can afford an attorney, that's what the judge is looking for. I did not have funds for an attorney. Eat even allowed evidence that was never submitted to the court filings. Nor served to me in advance.

Fourth time is hopefully a charm. Have sent my request for my original birth certificate three…read moretimes and when I call, they take my information and say the adoption clerk will call back. She never does. Today I resent my request via certified mail again. Even the lady at our post office remembered all three times I sent these documents! Note, I went by instructions originally which indicated sending to your county you live in. San Diego county actually called me to suggest sending it directly to where my records are located. San Bernardino. But at least San Diego contacted me within a week and received my documents through the mail timely. It's been almost two months that I sent the documents to San Bernardino three times! Today marks four times.

I had to drop off a package at ups i found out after talping my box and seeing the shipping return…read morelabel lol totally my fault. This building is beautiful, historic building, appears to be downtown by transportation hub. Lots of ppl who using public transportation for work, great hustle and bustle. The old gentleman was pleasant and made me laugh after he pointed out UPS NOT USPS LOL. The parking is dangerous, cars are swiping by at high speed, big busses and trucks not a safe parking location. Stay safe coming here.

Staff is kind and always helped me with my stuff . I usually have my stuff labeled and just drop it…read moreoff and get a receipt so haven't had any issues