I see two separate doctors here and both are amazing. Yes, the front office staff can be frustrating at times but the doctors are aware and are trying to make it easier. They are always able to get me in last minute as needed and reach out/ follow up amazingly. read more

The entire staff was REALLY supportive of our consent based language and interacted with my daughter, and treated her like a person; which isn't something everyone does with infants. They talked to her while they were doing their thing, they thanked her for being so patient when they were done, and the sonogram tech let me lay on the table next to her and hold her hand/cuddle her while she was getting the echo. I'm really grateful to them and will recommend them to anyone! read more

I cannot say enough about Children's Cardiology Associates and Dr. Arnold Fenrich. My son had two ablation surgeries (for tachycardia and Wolf-Parkinsons-White) and both times Dr. Fenrich was amazing, not just in the OR but out as well. His calm demeanor went a long way to help us as very nervous parents. I would recommend him to anyone. read more

I cannot say enough good things about Children's Cardiology Associates. Finding out your baby's heart needs monitoring under any circumstance is stressful, scary and leaves you feeling utterly helpless. I did not know what to do or who to call, out of all of the research I had done finding the "perfect" OBGYN for my pregnancy and the best pediatrician for when she was here I was suddenly at a loss and didn't have time to find the "perfect" fetal cardiologist. I was referred here by TPG and they contacted me within 24 hours of the referral, had an appointment for me within the week and immediately sent all of the paperwork with EXTREMELY detailed directions. Karen Levine was wonderful. I was a complete mess the morning of my first appointment and just used google maps to get there, ending up at the Cedar Park office instead of the one off of 32nd Street. They told me to drive safely, get there when I could and not to worry. I walked in and was taken almost immediately to the room where I met Megan and Dr. Stewart for the first time and I was completely won over. Megan is so kind and personable, she is seriously the sweetest. I am so wholeheartedly thankful for Dr. Stewart. She is an absolutely phenomenal person and was MADE to do this. She does not sugarcoat things, she takes her time scanning (I have the most uncooperative child on planet earth) and has a really great way of making you feel comfortable while staring at an ultrasound screen of things you don't necessarily understand. She points things out and explains what they are, is very vocal about what she's seeing and makes sure after scanning to sit down and go over EVERYTHING with you. At one appointment she couldn't find the picture she needed and she *drew* my baby's heart for me and then explained it. She leaves no stone unturned and makes sure you understand the information she's giving you. Out of all of the specialists & wonderful people we have come to know throughout this journey she is by far my favorite. I just cannot stress enough how much I TRUST her and how important that is, she has eased mine and my husbands sense of helplessness and we feel so confident & excited moving forward. I love this office & everyone in it, I would recommend it to absolutely anyone. read more

First I want to say that Dr. Eileen Stewart is amazing, and we adore her. As amazing as she is it is just not worth the frustration in dealing with scheduling and the front office at the cedar park location or the Medical Parkway location. I have called for an appointment after receiving notices in the mail that it is time to schedule a follow up, and literally have been refused an appointment. Or told call back in a "few weeks or so." The scheduling issues have been going on for over an year now and we have been here for just over three years - since our daughter was in the NICU after being born. It is IMPOSSIBLE to schedule anything at any of the 3 locations. You call and either the system is down, or the next month's schedule is not available yet. To be clear, my doctor is completely booked for the next 4 weeks, but anything after that is unavailable for booking because there is not a calendar published for that? It makes no sense. I have let voicemails multiple times about scheduling and don't receive a call back. To this staff (or the ones that I am lucky enough to get to speak with on the phone), you are not a patient, your child is not a concern, and you are simply a number...thats it. Most recently, I called to confirm my Child's appointment for the following morning and am told the system is down, and that they are unable to take a message. Im sorry, do we not use pen and paper anymore in the event that the computer system is down? Also, I am told that they cannot see my daughter if she has coughed in the last 14 days because it could be covid. Our entire family was tested for covid prior to me calling to confirm her appointment days before and we were all negative. My husband is a cancer doctor so I get the need to be diligent with protecting other patients from COVID - but three negative test, she has returned to school, been given a release letter stating she is negative, and she still cannot be seen 14 days from having a cough? We trust Dr. Stewart, but I can tell you that trying to schedule a routine appointment with her office is more painful than going to the DMV, it is more frustrating than trying to call TXTag, and it will raise your blood pressure at least 50 points EVERY TIME. Sadly, we would rather gather up our records and find a different cardiologist for our daughter, even though the doctor is wonderful and has been since our days in the NICU. We just cannot deal with the scheduling snafu's and the rough attitudes that are doled out most of the time you call to schedule anything. read more

It does not surprise me that they have one and a half stars. I have called twice now. First time, I received the wrong information. Second time, the lady would not let me explain the reason for my call, then interrupted and told me to be quiet so she could speak. She said I needed to hear her first (without hearing why I was calling in the first place.) 100% Rude and the least professional conversation I have ever had! What the heck is wrong with this place? read more

Not a fan. Front office needs to be more professional. I can't even repeat what happened I am so upset.

I was referred to Children's Cardiology Associates in June of 2015 with my five day old son. My husband and I struggled to make an appointment on the phone with the office staff who were unfriendly and unaccommodating at best. Upon arrival, we waited in a room for close to thirty minutes for an EKG. This was our first time to a cardiologist and no one explained what was happening to us. We continued to wait for the nurse practitioner to come listen to our son and speak to us. She explained that we would be seeing a doctor and having an echo for our son. We were afraid and no one was reassuring us. Thankfully, our newborn slept though the echocardiogram. The technician was the only bright spot in the office. She was very compassionate and reassuring. We then waited another 40 minutes for a doctor to see us and tell us the results of the tests. Dr. Rowe entered with a NP and and observing intern. He introduced himself, sighed, sat down, and said, "Do you have a history of sudden death in your family?" We do not. Then, he saw the scar on my husband's knee from his ACL repair and said, "Where'd you get that scar?" and proceeded to explain he had just had knee surgery as well. All the while, we were hanging on the sudden death question. Dr. Rowe EVENTUALLY explained that our son had an innocent murmur; however, he had long qt which he anticipated would work itself out in the next three months. We left feeling traumatized, yet had to schedule our three month follow up. I scheduled for a Monday I did not have work. The Thursday prior, the office called and told they would need to move my appointment. As a kindergarten teacher, I was unable to miss work this early in the school year. I told them such and asked they find a way to see me after 3:30pm. They could not. I asked to see another doctor so I could be seen at a time that worked for me. They refused. I continued to insist they were changing the appointment and I would need to be accommodated in some way. After several rude comments, they scheduled my appointment with Dr. Pat at a time that worked for everyone. I arrived for our three month follow up as scheduled. The office was unfriendly yet again. I sat through an EKG and waited 45 minutes for a doctor. Finally, a doctor who was NOT Dr. Pat came to explain that my son had, in fact, grown out of his long qt and would no longer need to be seen by their office. SEVERAL MONTHS LATER, I learn my insurance is denying my claim for our follow up visit because I did not see the same doctor as my first visit. Pediatrix was completely unhelpful and unprofessional. Children's Cardiology refused to discuss the matter with me and I ended up having to hire an attorney to resolve the issue. Long story short, I have since found a MUCH better Pediatric Cardiology group in Central Austin. read more

A consultation is $1,313 (for 15min of time). The consultation fee is purely the charge for sitting down with the Nurse Practitioner OR Medical Doctor. Be sure to check with your insurance company for what they will pay, or have this office do so before you find yourself knee deep in bills. My SmartHealth insurance through Seton only payed $200. I'm on a three year payment plan now just to pay off this one doctor's visit. My four year old and I waited near 45 minutes in a small room to be seen by the Nurse Practitioner who spent 10 minutes with us. Dr. Fenrich spent 5 minutes with us. He incorrectly assumed my child had received a medication called Adenosine while skimming over his EKG records from the hospital during our 5 minute consultation. If you're seeking and paying for expert advise, be sure to confirm your appointment with the Medical Doctor since you may be seen by the NP instead. I'm very disappointed with the office's billing department to return calls "promptly", as I've left multiple messages on their answering machine with zero call backs. Should you run into the same problem, I recommend getting on the phone with someone from appointments to direct your call. read more

Long wait times- you will have to remind them to make appointments- good docs- horrible staff- i would defiantly look for another cardio group. We as parents have enough to worry about and making sure the staff does their jobs is not one- i wish i could give a half star.--- Blessings to all the parents read more

We were referred by our pediatric doctor to Dr. Shaffer at Children's cardiology assosiates to evaluate possible heart symptoms that our 9 year old daughter was experiencing (feeling of a skipped heart beat occasionally). Dr. Shaffer was very kind and answered all of our questions. He listened to her heart and found nothing abnormal. They also performed an EKG which also came back normal. He then suggested that we could take a closer look at her arteries and valves and how the blood flows through them and that it would be a quick simple test we could do right then. They did that and that too, thankfully, came back normal. We paid our $55 copay for that visit and that was that. A month later we get a bill for $2,500! Not at one point during our visit were we informed that these were not normal tests regularly covered by our co-pay. There was never any mention that these tests would be applied to our deductible. I feel that at a very minimum a simple discussion of these simple facts are a vital part of any kind of informed consent. The average person has no idea what is routine in the lives of a cardiologists office. I tried explaining my views on this to Melinda at the billing office to which she replied " If you really cared about the well-being of your daughter that these wouldn't be questions that you should be asking and that that is just how things are done in the medical field". I then requested to speak with the doctor which she said was impossible. Although I am happy with the medical competence of Dr. Schaffer, I am disgusted with the lack of informed consent and the lack of compassion that I received throughout my whole experience with the office. It is certainly not the case that I am not concerned about the well-being of my daughter, but a simple discussion that the tests could have to come out of pocket and that they were in the range of a couple thousand dollars could have spurred more conversation of other options and even second opinions. read more

GO TO DALLAS OR ANY OTHER CITY FOR A PEDIATRIC CARDIOLOGIST. HAD TO TAKE 2 OF MY CHILDREN THERE. If I was able to due to time, I would have taken them to Dallas. They have wonderful caring, attentive pediatric cardiologist there at Children's. Front staff is awful. HIPAA laws seem to be Techs are ok. Dr.'s took long to attend, which is a problem when you have babies on a feeding schedule and the rooms are cold. Worst doctor/clinic experience ever. not friendly to kids, very indifferent. to top that off, I never received a bill and 6 months later I start receiving collection calls. I tried calling the company back to a) figure out why I was receiving collection calls and I was unable to talk to anyone or leave a msg. b) once I received the collection notice in the mail I was unclear who Pediatrix Medical Group was. Never once prior to that did I receive an invoice. Needless to say, I paid the bill and follow up visits will be a trip to Dallas. Never again will they receive my business. read more