We used little tree for childcare for 4 years and finally left for the following reasons:…read more The owner, Callie Glanzer, contacted all families in March 2020, discontinuing child care services bwcause of covid. She asked that families still pay for the daycare they weren't receiving for April. She invited families to communicate with her, which we did by email. She never responded to our email and never sent us an invoice. She next communicated with us in the end of April regarding initiating services again. We agreed to start on May 18 and paid the proposed price before receiving an invoice. After our payment, we received an invoice that included a fee for April. When my husband asked for more information about the fee, Callie refused to be transparent about why we never received an invoice for April or what we were paying for since her daycare was closed. Four days before my son was supposed to start daycare, Callie "ended our business relationship." Little tree staff is comprised primarily of college students and the turn over is constant. There are only a few employees that have been there for more than a few months. The inability to maintain staff is a direct reflection on the management and Callie's reputation as an employer is deplorable. Staff is reprimanded for expressing concern, they are paid poorly, and pay for their own CPR certification and trainings. In July 2018, my infant son and another child were left unattended in a stroller and the stroller rolled into Highland Boulevard. It took managment days to speak with my husband about it and after we agreed to a discount, staff arbitrarily stopped applying the discount. In fall 2018, the electricity at the facility was out and staff wanted to contact parents, but Callie refused them, likely out of fear she would have to refund payments. Also in 2018, two picnic tables were left in the parking lot after being painted. My husband accidentally damaged two tables. We acquiesced to buying new tables and the next week, four new tables arrived-- the price of which on Amazon was exactly what we paid for two tables. We aren't the only ones: we have friends that have left after trying to speak with callie about their concerns repeatedly with no changes, friends that have celebrated their children leaving little tree with champagne, friends that were billed after their child went to another daycare. The issues are systemic. The management is fundamentally flawed. This business will also be deficient as long as Callie glanzer remains involved.

My 3-year-old son has been going to Little Tree Education Center for almost 2.5 years now and we…read moreabsolutely love it. I can see the growth and learning every day! All the teachers love having him, and he loves seeing them. Best of all, the children seem very happy and love Little Tree. It's very nice to know that he is in a caring environment with teachers who truly care while he isn't home. Their communication with parents is also excellent. I always appreciated knowing what was happening and their constant care and updates regarding the children. I recommend them wholeheartedly and I encourage anyone looking for quality childcare for your little one to check them out!

They can improve by just charging certain age groups more or less instead of having fully potty…read moretrained rate vs non-potty trained rate and then arguing with the parents about it. Not fair my fully potty trained child was charged more because he wore a pull up. He didn't need a change all day. Then beware you get hit with a "one time" registration fee and yearly fee. The first day there was more than three times the cost of our normal day care. I used this daycare with my first child years ago, and I found them ultra expensive then too. Years ago, they refunded my account the non-potty trained rate, but from reading other reviews and my experience there they are very non customer service friendly. I worry next year they will automatically bill me the yearly fee and refuse to remove it as other reviewers have said. Overall, I was hoping this place was going to be a good backup childcare, but I will avoid it. I especially did not like the lady getting close in my face during pick up telling me that they have to tell my child to go use the bathroom, and they won't reduce the price to the fully potty trained fee because they have to tell her to go. Isn't that part of the normal care of watching 2-3 year olds? Heck, even in kindergarten, they have bathroom breaks where teachers line up kids for bathroom breaks. The one check in lady says they automatically check in kids at the higher rate via age. That's fine why not disclose it? The first day my child did not have a pull up on the entire day. Came home dry. Yet still charged the higher rate. "Oh because it was a trial day, you won't get refunded". I didn't see that anywhere in the handbook. Another thing is the full day for how many hours rate. What is the price for 10 hours? One lady said they don't have a day rate and the other said they did. How confusing! It isn't mentioned on the website. The one nice lady on the phone assured me there was a max rate for up to 10 hours. I asked the one lady at the Bozeman location about it, and she made me feel like I was crazy, and it was only hourly rate available. Just confusing and frustrating on my end. Overall, I don't recommend. I will find some other back up care options.

Dino Drop- In saved me when my daycare closed without warning. Given it's name, I thought it'd be a…read moretemporary fix while we waited for an opening somewhere else. I was wrong! We found our home. My one year is happy and literally attached to the teachers. My five year old loves the fact she can go to school with her brother on date nights. Mom and Dad's relationship has thrived because of date nights! The daycare is very organized and communication is so easy. I cannot stress enough what a relief it is to be able to talk with someone. In other daycare situations, my questions have gone unanswered. I had to ask for my bill, and prices were constantly changing. At Dino, somebody will call you back! They have clear answers for everything, and do their best to work with you.