This very simply is "mass-production" "health care". Too much time in a waiting room with people…read morethat might be sicker than you\me. Frivolous questions on electronic pads only to be seen by a nurse or the assistant to a nurse. Insurance is billed for a physical (which never happened, but they get a yearly amount, and they take full advantage of that full amount) when my only concern [actual reason for the appearance] was a yearly refill of the medication for hypothyroidism. Even then they wanted to debate not allowing me a full years' worth {I've had a slow thyroid for over twenty years now and I am pretty much at the max dosage, simply ludicrous} until I said I'll be going back to online with telehealth because this is BS. Having said that I went back to online "visitations" because frankly the risk [driving there, other communicable illnesses] verses the "reward" {getting a medicine refilled and the obvious lectures from health providers that frankly appear less healthy that myself} for attending such a provider doesn't make logical sense to me. With telehealth I sit in my home and virtually see a person capable of writing prescriptions I need, including any testing procedures. All the while I don't risk the drive nor that time spent among those more ill than I.

Went in to get multiple lumps that I had develop in the last month. I had stage 4 cancer last year…read morethat I beat and now these show up. I was suppose to see a MD and they gave me a NP. She first started to lecture me about following the science and getting vaccinated. I told her I was not interested in that. She kept going on for about 5 minutes about vaccinations. I finally got her to refer me to a doctor about the lumps. After 1 week no referrals and no answer on their referral desk. I went down there in person and they said it could take two weeks or more. Two weeks later nothing. Total joke!

They are amazing. They really do it because they love the animals. I would recommend them.read more

Excellent patient care. Beautiful office. Caring & compassionate staff from check in, nursing to…read moreprovider. Very excited to have another medical office in town.

After filling out online forms I arrived to no human but a Kiosk impossible to navigate…read more Having owned a 90 page magazine a normal kiosk would be easy. Not this one. Stay away from these cold blooded people!

The actual care provided is good. The wait time isn't too bad in my experience and it's pretty…read morestraight forward. My issue, though, is I made an appt at 7:20 PM today and they close at 8:00 PM. My appointment was set up through the portal and I even got a message saying staff would stay a little late to see me. So, I thought, cool, very nice of them. However, I got here 15 minutes earlier than my appointment and the door was locked and no way to get in. All I got from them is them saying when I arrive to check in through the kiosk but I can't without being in the building to use the kiosk. I almost don't even recommend calling either because they only use robots. The nurse and staff themselves are good as far as care goes. But I think it's not great they'll let you schedule an appointment but not be there when you show up. If ya'll can't take new patients after 7 or something, then don't allow appointments to be scheduled is all. The online portal is decent as well but I also don't love it. Overall I give the quality of care a 4.5 rating, but the patient portal/phone service thing is about a 1.

Attempted to be seen by their Urgent Care for a sore throat and body aches. Told the receptionist I…read morewas pretty sure I had strep after looking at my throat in a mirror. Was told with those symptoms and the new Covid-19 Delta variant going around, I'd have to have a negative Covid test to be seen, to the tune of $99 at the pharmacy. Bummer, but I'll go along. Only pharmacy in Live Oak with rapid tests (C&S) were out of stock - just my luck. Called back to inform them the pharmacy had no rapid tests in stock, but that I previously had Covid and was vaccinated, and was still pretty sure I had strep. Told me unfortunately it was "protocol" and said I'd have to be seen at the hospital. I guess that was just their own protocol because I was seen at Urgent Care in Lake City without a Covid test, where I received treatment for the strep I was diagnosed with. I'm not going to give 1 star, because they were nice enough about the whole situation, but other illnesses that you'd usually go to Urgent Care for haven't disappeared since Covid came along.

Friendly front desk. He really listens and they call you back when you call! Reliable and the…read morefollow up is amazing. Other doctors take forever to call you back.

From the owner: "As a Family Medicine physician, I am trained to provide comprehensive care to patients of all…read moretypes in a comfortable nonjudgmental setting. I believe in taking a holistic approach to medicine, treating not just the symptoms, but the whole person. I work closely with my patients to develop personalized treatment plans that are tailored to their specific needs and goals. Whether you need a routine check-up, or you have a more complex medical issue, I am here to help you."

Best functional medicine doctor in Gainesville, Fl. Very caring, knowledgeable and excellent…read morebedside manner! Wonderful human being! Her staff is excellent too and they are very prompt in responding to your calls!

Excellent out of the box thinking physicians group. They are very thorough in their approach.read more

I had went here several times over my pregnancy for being dehydrated and the doctors they had were…read morevery good but the last time I went the doctor was a joke. I had symptoms of Gaul bladder and he diagnosed as the stomach flu. When I looked at the discharge paper it says to go back to the ER if you had the exact same symptoms I already had. The nurse was very good and more helpful then the doctor. This is also now an HCA hospital which all seem to be struggling. Take my advice and go to Lake city unless it's a cut, flu or Covid.

So disappointed with this hospita. I went In becwise I got told I had the stomach bug, and for the…read morepass week I could t keep anything in or down. But all I asked for was fluids because I know im dehydrated, they wouldnt give me fluids. I have a yeast infection they didn't give me anything to help that out either. and top of spending 5 hours with them. they forgot about me for 2 hours, tell I poke my head out. And the doctor saw me and said right you are ok you can leave now. so I got no help they forgot about me. They treated me like garbage. I wish I could show how dark my pee is. and yes i took a pic of it if you have to go there and you nurse practitioner and dr name are (DR Kristen Nico and Keri Amerson NP don't let her or him care for you. sadly don't let this hospital help you they don't care

Dr Saunders did not do a good job coordinating my care. When I had urgent concerns about a new…read morechronic disease, she did not call me back although I made 3 attempts. She did not know anyone to refer me to when I met with her. She did not do a physical assessment. I had to find a new primary care provider.

She really, really listens to your concerns. She is very…read morecompassionate. I never feel like my concerns are not important. She takes, however much time we need, to discuss and deal with the issues that are most important to me.

Dr Patterson is one of the most through doctors I've ever been to and I've been to many all across…read morethe United States. She truly listens to what you tell her is going on with your body. She will send you for blood work, MRI, X-ray, or anything she feels is necessary to diagnose your condition. In today's society not many doctors want to take on a patient that needs meds or has numerous medical issues because they think you just want medication or they can't just get you in and out like herding cattle. I have found Dr Patterson not afraid to jump on any medical problems you have and be willing to address any issues to be able to treat you.