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    Chiles Grounds Maintenance

    1.0 (1 review)
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    Services - Chiles Grounds Maintenance

    Disease management - trees

    Insect management - trees

    Tree planting

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    3 years ago

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    Metcalf Tree Service

    Metcalf Tree Service

    4.2
    (5 reviews)

    I am so impressed with everything about my experience with Metcalf Tree and Landscape. When the…read morewinter storm of Jan 2022, took a tree out, obstructing our driveway, they came over very quickly and made our driveway passible and then returned and took down the badly damaged tree. We have known of them and their good community service for years. We also chose them because they are licensed and insured - and not everyone is. Later, I asked for an estimate about other trees that had been damaged by the storm and by neighbors trees that had fallen on some of our trees. They gave me an estimate that was clear and explained exactly what they would do. It took a bit of time for us to save up to have this work done. When we let them know we were ready, they were here the next day to begin prep work. With their very busy schedule I know we lucked out. From start to finish, they were professional, friendly, efficient beyond measure, and thorough. They were able to get all nine trees down in one day. They even came blew any Ieft over saw dust out of the driveway. During their work here, they checked in by phone (to let me know they'd be back to tidy, to ask about relocating vehicles, etc.) All the men were very polite and courteous. They clearly knew exactly what they were doing. As if that wasn't enough, the wood we had taken down will become part of their charity, Start A Spark, which provides free wood to families in need who heat with wood burning stoves. We will definitely use them again for any and all tree needs. I can't recommend them highly enough!

    We were not even able to get past first base with this company. I contacted them in late October…read morefor an estimate. On Oct 31, I informed them to schedule us for the tree removal. While they were reasonable in the timeframe for the estimate (within a week), we waited for 2 weeks before reconnecting with them them about getting scheduled since we had heard nothing. At that time, they told us that they were scheduling us for Nov 25th. That time has come and gone - I just reached out to them today (Dec 2nd) - a week later - and they informed me that tomorrow (Dec 3rd) was the makeup day in case the 25th didn't work out. Problem is, WE weren't kept in the loop on any of their scheduling/changes. They responded when I texted, but the response consisted of more apologies, just like the first time when they neglected to keep us informed. We were looking for a partnership to help us manage our tree population. Now we have to go through the research process all over again to find someone reliable, which apparently, Metcalf is not.

    Aguilar's Tree Service

    Aguilar's Tree Service

    1.0
    (2 reviews)

    Would give zero stars if that were an option…read more We hired Aguilar's Tree Service to remove over 20 trees and grind down the stumps of three trees near our pool. The initial tree removal was handled professionally and met our expectations. However, despite paying in full for both services, the stump removal was never completed. Over the course of nearly a year, we communicated with Candra on multiple occasions and were told on 11 separate instances that the crew would be coming out to finish the job. Each time, they simply did not show up. No notification or follow up either. With construction deadlines approaching for our new pool decking, we were left with no choice but to rent a stump grinder and remove the stumps ourselves. Afterward, we contacted Candra and requested a refund of $1,000 for the portion of the job that remained incomplete. This request was reasonable and actually less than what we were quoted by another vendor to finish the work and did not include the cost of renting a stump grinder. While Candra initially agreed to issue a refund, we were met with repeated explanations--ranging from payment processing issues to internal business challenges. At one point, we were even asked to provide a copy of our debit card for a direct refund, which understandably raised concerns and ultimately led nowhere. We made every effort to resolve this amicably and gave the business ample time to make things right. Unfortunately, the refund was never issued, and the matter was never resolved. We would not work with Aguilar's Tree Service again. Despite repeated assurances, Candra failed to follow through on a refund for services that were never completed. The experience was extremely frustrating, consumed a great deal of our time, and left us feeling misled. Overall, the lack of professionalism and accountability was deeply disappointing.

    Angel Aguilar overcharges ($125/hour per worker) and doesn't complete agreed upon work. Complains…read moreabout the job.

    Chiles Grounds Maintenance - treeservices - Updated August 2026

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