I called Big-O to remove a couple of trees and I couldn't be more pleased. The crew that came out…read morewas very personable, professional, and they did a wonderful job. They arrived on time on the day they said they would be there and the trees were removed more quickly. Afterward they cleaned up all the debris and left the yard looking fine. I found the price to be very reasonable so all things considered - price, professionalism, and punctuality, I will be using Big-O for my next tree project and I would highly recommend them.

We have used Big O for all of our tree removal services. The folks are professional, and do a…read morecomplete job removing the trees, as well as all of the downed limbs. They know what they are doing and the work is completed in a safe manner, even with our three dogs wanting to intrude and provide unwelcomed advice. We would only use Big O. Kindly Susan & Walt

I have used this company for several years and they are very professional and have always done a…read moregreat job for me. They have great equipment that looks new because they keep them unbelievably clean. As far as the price for the work they do, it's very hard to tell because every tree job is different. As far as getting several quotes on any job, price isn't the only consideration. Do they have verifiable insurance that will cover your property. Are they considerate of your property and do a good clean-up before leaving.

My experience with Frazier Tree Experts is worth a Post Script. They contacted me after I posted…read morethe Yelp review and asked what they can do to 'make things right". I indicated that they should remove the tree sections left behind and see what could be done about the lawn damage. After no action I sent another message a week later. Frazier asked if they could visit my property, yesterday afternoon and if I would be home. I said yes, waited five hours and they neither came nor called. These are the facts.

I'm pretty new to the area, and I'd worn out my poor realtor with recommendations for electricians,…read moreplumbers, roofers, and even sidewalk work contractors. So, I decided to give her a break and research a tree service solo. I contacted other services who didn't call me back, but when I put in my information onto their website, I got a punctual call. The Grubb rep was professional and helpful accommodating my hectic schedule. The field reps visited my property and provided a reasonable estimate, and again worked with me for my hectic schedule to drop my trees. Billy and Luke rang my door, stepped back, and met me with professionalism and courtesy. They explained the process and all potentials, allowing me to ask questions, get advice, and make the decisions. Billy and Luke then put on their safety gear and went to work. They efficiently dropped my diseased trees threatening my home. I appreciate the cost and professionalism of everyone from Grubb's!!

Poor experience. Bad communication. Will not be using again…read more We hired Grubb Tree to install a french drain and dig out our front ditch. They cut our water line. Instead of calling a plumber, they incorrectly patched it and our pipes were clogged with mud, leaving us with no water. When we asked the onsite manager, "What is your process for handling a situation like this?" the response was "Well you signed an agreement saying we aren't liable for these types of things. People don't usually read the whole thing and miss that part. As long as it [cost to fix] isn't too much, we will do right by you guys." We felt like this response wasn't helpful as it turned the relationship from collaborative to adversarial. We solved the problem on our own by calling 3 different plumbers to assess the issue and 1 providing a fix. We then tried to coordinate with Grubb Tree to cover the cost of the fix. At this point, we determined that it would be best to coordinate with Luke Grubb who originally estimated and contracted this work in order to ensure that the repairs were reflected in the contract.  This is where the communication broke down. Instead of putting us in touch with Luke, our calls were seemingly screened and forwarded to the onsite manager, who never forwarded our calls. The receptionist said she would "have Luke get back to us", but he never did. After repeated attempts, we were provided paperwork via email that reflected the cost reduction for the plumbing fix and they were scheduled to return and finish the work. This is where we wish the story had ended. Grubb Tree returned to finish the french drain, which they did without headache. When it came time to dig out the front ditch the onsite manager was refusing to perform the work outlined in the estimate, claiming an incorrect interpretation of the imagery and work statement. After back and forth, the matter had to be escalated to Luke. He admitted a "miscommunication" on their part and instructed the team to proceed according to the contract.  The quality of work on the ditch was insultingly poor. It was clear from the haphazard discarding of topsoil and snakelike pattern of the cut out "ditch" that the onsite team was rushing this part of the job and adhering to an almost malicious compliance and interpretation of the statement of work. We understand that mistakes and miscommunications happen. However, we expect to be treated with respect as the paying customer. To us, this would mean our contractor ensures that our voices are heard without condescension. It also means that our contractor performs work of a reasonable quality and assumes a certain level of care. Unfortunately, in this case, we feel like Grubb Tree didn't meet these expectations and it resulted in a poor overall experience. Therefore, we will not be doing business with them again.

Queen City did a fabulous job taking down an almost 100 yr. old maple that was dying and between…read moreour house and a nasty neighbor. It took the entire day. They did a very professional job and cleaned up afterwards. The female climbers were amazing!

We hired this fabulous team to help us with a couple of Canadian Cherry trees in our front yard,…read moreand they were able to come out and work with the trees and also help us with a nice "peanut" area of mulch between the two. Absolutely perfect! Josh and Emma Have been great to work with, so much so that we've asked them to quote us to do the rest of our work for us this spring looking forward to working with them again next month.

I can highly recommend Big O Tree Service . They are always professional, and the price is very…read morefair. John will give you expert and honest opinions and answers about any tree concerns. They always go above and beyond to insure that they leave your property as they found it.... even replanting some ground cover for me.

spoke to Adam about mulch for our property. The conversation became strange as I was asked "why…read moredid I not call the person I used before", and even stranger when I said not in flower beds, and he questioned why not in flower beds. Then, the interrogation like conversation ensues into him suggesting all this other work I might need. I said no! mulch only. He quotes a very high price without even looking at the job. Very shady type individual and unprofessional.

I needed lawn care done before the end of the week, but they never came. When I called it went…read morestraight to voice mail. I emailed, but didn't hear back.

Alex knows what he's doing and does it efficiently, without salesmanship, and with great customer…read moreservice. Here's what I love about Blue Ridge Tree Service: they give you options. Do you want everything including "the kitchen sink?" They'll let you know about the condition of all your trees, what limbs look if-ey and provide you with an estimate. But (and this is me) do you only want to know what HAS TO BE DONE now, what is actually dead now and going to fall during the next storm? They'll diagnose that and provide a price that is more than competitive than all the other tree companies in Cville. I looked at numerous tree services (I've done your homework for you)-- Blue Ridge Tree Service came out on top. Customer Service, price, efficiency - Blue Ridge came out on top.

I called several Tree Service companies around C'Ville to help me clear my lot, and Alex was the…read moreonly one who responded the same day. He was also the only person who promptly emailed me an estimate. He looked at the property within the next few days and we scheduled a date for the work, which he completed on time and on budget. It was a ton of work. All in all, he was reliable, on time, and his crew was excellent. Will use again in the future.

I can't be more impressed with a tree service! On a stormy night I had two trees fall on my house…read more I left a message after midnight and by 7:15 in the morning they were here with crane arranged for. The job they did was masterful. They pre-planned in order to carefully remove two trees resting off my roof and by two stories of windows without further damage! The precision was very impressive! And the nice personnel left my place as they said they like to do... "better than when they found it" sweeping up debris that went far beyond their job!

On March,2.2019 Arborlife sent a crew to remove a large number of trees from my next door neighbors…read morehome. When they were felling the trees they dropped a large number of the trees on my property and damaged it . They never asked for permission to come onto my property or if they could drop the trees on my property. This is a very bad business practice. I would hope that other potential customers would take into consideration that Arborlife has no respect or consideration for other peoples property.