We lived at Raintree Apartments for a couple of years (around 2008-2010) and our experience with…read morethe complex was good. We never had any real issues to speak of, and we enjoyed having access to both an indoor and outdoor pool. The location is also very convenient. It's very close to shopping and restaurants, as well as the interstate, and it's a straight shot into other parts of town that many likely frequent. It worked very well for us while attending UK and EKU. After we moved B's brother actually moved into Raintree for a few years, living in two different apartments during his time there, and he never had any issues that I'm aware of either. We visited him often and never struggled with visitor parking, which was nice. Given that my experience was some time ago, it's difficult for me to know the state of this complex now, but I can tell you that during the time I lived here, or visited here often, it was a good place to live.

ATTENTION RAINTREE RESIDENTS: If you have experienced ignored maintenance, illegal entries, or…read morefalsified documentation, email me directly at lc.holmes00@gmail.com. Dangerous Negligence, Breach of Contract, Illegal Entries, and Retaliatory Billing. Writing on behalf of my brother (due to him pursing legal action against the company and stuff) to warn the public about Raintree Apartments (Birge & Held). We have an untouched paper trail of every single email, code violation, and log proving their severe corporate negligence. TIMELINE OF VIOLATIONS: Sept 15, 2022: My brother emailed reporting his bedroom window was broken/wouldn't stay open and balcony blinds were destroyed. Leasing Specialist Haley Donohoe explicitly acknowledged this. Oct 5, 2022: He reported a severe electrical shortage by his door that was actively sparking. Management ignored this life-threatening safety hazard for over a month. Oct 2022: Instead of fixing the emergency exit window, management committed fraud in their internal systems by logging maintenance request Ref #10346-1 as "Completed." In reality, the window was left broken for over 250 days. March 4, 2023: Formal complaint sent to District Manager Jennifer Ranson. Haley Donohoe had been falsifying internal documents by marking "Anytime" entry permission without consent, leading to illegal entries. Furthermore, their negligence resulted in ME being actively electrocuted by the sparking outlet they refused to fix. Jennifer Ranson completely dismissed these safety and privacy violations. March 25-29, 2023: After months of being ignored, my brother deducted $69.94 to replace the blinds himself. Jennifer Ranson aggressively refused it, lied that they had "no open requests," and threatened to reject his entire rent. May 25, 2023: I bypassed management and reported them to the city. The Lexington Division of Code Enforcement inspected the unit and hit New Raintree LLC with a formal Notice of Violation (Case Number: 1006138). The city legally determined that the property owners were actively maintaining conditions dangerous to human health and safety due to faulty/unsafe electrical systems and structural neglect. This is an official government legal record. We know exactly who they are, and the city does too. RETALIATORY CREDIT BILLING: Because they forced my brother to live in an uninhabitable environment, we contested their buyout fees when he rightfully left. In retaliation, Raintree Apartments slapped a fraudulent $1,779 balance onto his credit report which was discovered May of 2026. This is a blatant violation of the Fair Credit Reporting Act (FCRA), as they are reporting an invalid debt from a breached lease. FINAL VERDICT: Jennifer Ranson, Haley Donohoe, Kelli Farr, and Birge & Held will compromise your safety, violate your privacy, falsify maintenance records, and try to destroy your credit score when held accountable.

Have used the same service professional for many years. He is now with Engineered. Very thorough…read moreknowledgeable and always answers any questions.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.

Workers was excellent ,management sucks went from 165 to 180 in a matter of days I tried to talk to…read moremanagement he said he doesn't hassle prices the same day as the move other than that the workers was great people they need someone to go in direct competition with them it's a monopoly that has to end the prices are ridiculous

Alex H., Dillon and Makel were absolute powerhouse movers. careful, speedy and friendly to boot…read more had a great time moving with them even in the rain.

Seriously, the staff is leaning on the counter - 3 of them, and the place is not busy…read more The lot looks like a hurricane just came through - with all of the trash on it. There are no hot sandwiches or pizza. I stopped in for gas and food - I have waste my time stopping somewhere else, because the staff is too busy playing on their phones and stopping the counter from flying off into space. 1 star was generous!

What I love the most about Speedway is that, when gas prices go up, and you have registered your…read moreSpeedway card, you get the previous price of gas (so long as it's the same day). Today, gas went up to $2.85, but I still only had to pay $2.40. Thank you to the guy checking me out, to remind me of this. You all are always so friendly here.

Update: I am updating my review to 5 stars to recognize General Manager Shane Miller and the…read moreleadership team at James Motor Company. After discovering a severe pre-existing mechanical issue with a pre-owned vehicle shortly after purchase, I reached out to management. Shane responded with total integrity and professionalism. They coordinated the transport of the vehicle back to their facility, verified the diagnostic findings at a certified shop, and voluntarily unwound the transaction for a full refund of my down payment. It is rare to see a dealership demonstrate this level of accountability and good-faith customer service. Thank you, Shane, for handling this like a true professional and taking care of your customers.

Ed Sturgill, the service manager, verbally assaulted me on the phone. He interrupted me, screamed…read moreat me, and told me that my car would always be last in line as long as it was at his shop. This was after my car was there for over 2 weeks with no timeline for completion, and no loaner. After hearing this, I made the decision to remove my vehicle from this business. I filed a complaint with corporate and asked for an apology, which was never offered. Not offering an apology for blatant disrespect, is another level of disrespect. If you want to be treated like trash, and never receiving a service, then james motor company will deliver. However, if you expect a service, as a paying customer, and expect a basic level of respect, then I would never recommend this company. Honestly, we ended up taking the car to the mercedes dealership in Louisville, where the service was successfully completed in half a day and no on yelled at me. Unfortunately this business is terrible, and I would never wish this service or treatment for anyone. ​

Love this place. The employees are so friendly and helpful. My last visit, an employee helped me…read morecarry items out to my car.

Typical speedway! Good prices on gas if you sign up for their membership which I highly recommend…read more You get a card that you can scan each time you fill up. I believe there's an app to you can use your points to buy stuff in the store.

All I can say is a grateful thank you for the service here. We brought in over a dozen iPhones,…read moreiPads and other Apple devices. They gut we spoke to called our collection 'a museum'. He wasn't lying. My first iPhone I purchased just weeks before Steve Jobs passed away. I said I never part with it but we all have to move on and do we did. Everyone we spoke to was very helpful and although most of our collection had no value, that was fine, it's the recycling that Apple does that was what we wanted. Terrific experience for us here and we'll be back. Thanks to everyone we spoke to!

I have never had a pleasant experience with buying a cell phone...until yesterday. BENSON was…read morefantastic, had me in and out in a little over an hour with a new phone, transferred all data, etc. So smooth. I will ask for him next time I need to go to Apple.

3/3/24 My husband and I came here to get him fitted for a…read moresuit, as he's going to be a groomsman for his friend's wedding. We were taken cared of by Kaela and she did an excellent job measuring my husband for his suit. 4/30/24 Unfortunately when we picked up the suit it was not at all fitted correctly. His suit was too short in the arms and didn't fit right all around. We were told alterations were available at the Hamburg location so we went there only to be told the person working that, was out for the day. We had to leave to ohio immediately after to make it to this wedding. Thankfully, found a location in dayton to do the alterations. But this run around, disorganized and bad communicative business is terrible! Please fix your staff so you communicate amongst other stores before sending your customers across town for no reason. 1 star just for Kaela because she had great customer service skills, but it would be no stars for the lack of communication skills between stores to customers.

We were running late to a wedding reception because we had misplaced our black tie. Zach gave us…read moreexcellent customer service. Met us at the door and had the tie ready for us. He met us at the door with the Ty and put it on for him, and we made the reception in the nick of time. Zach needs a raise.

I love this place. You never know what your going to see or hear there. Cheap cigarette prices…read more Employees are usually really nice their hot and ready food is really good.

I'm a firm believer that a company or store is only as good as the effectiveness in which they can…read morehandle crisis situations. I stoped by for gas and a drink one afternoon and this location was having register issues with light staff and heavy traffic. The manager or owner was quick to make great decisions to take care of this customers quickly and friendly. I make it a point to gas up here most of the time now.

I am giving 6 STARS to cartown Kia of Nicholasville again. My advisor Alisha Adair took very good…read morecare of me. My 2024 Kia barely 20,000 mile on it. The instrument pane went Black. She got me in and done. It needs a hard something another Lololol. Out within couple hours. Thank you cartown Kia

Hilary went above and beyond for us to try and get us in a new vehicle while waiting to get my car…read moreworked on! I will definitely be back when it's time to upgrade!