We need a reliable company to check our HVAC system twice a year! We found that company with Ryan…read moreat Infinity Heating and Air!

Failed to provide information. Terrible service. Sold us expensive services we did not need at…read morehigh rate. Implied we had mold by saying we had "m" but they couldn't say the word or we would have to pay for remediation and that would costs a fortune and eliminate resale of our home in the future. Do NOT use

The work I requested was completed and there have been no problems after one week. Some parts had…read moreto be replaced as I was informed. I was pleased with the very reasonable fee for the work.

The owner Drew Turner not only lied abput completing the project but his employee left toilet with…read morewater on my mom's brand nee flooring in the living room. Then when callef he said heblost some employees etc.. Said he would put the transaction piece down never called again. GREASE ALL ON THE NEW PAINT IN BATHROOM AND WALLS ENTERING THE BATHROOM PLUS DOORS. NOT RELIABLE

I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

We had been experiencing issues off and on with one of our units. Brandon with B&B came out and he…read morewas the most thorough tech ever! He figured out the reason why our unit kept freezing and why the "fixes" that were put in place were simply a bandaid and did not address the root cause of the issue. Once he addressed the wiring issue, he took his time and thoroughly cleaned the inside of our unit. I appreciate that he explained what he was doing while he was doing, was very friendly and provided great conversation. It's been over two weeks and our air is still working great! Highly recommend this company!!

Yates resolved my electrical issue. However, his rate intends to be higher than normalread more

This company wanted to charge me over $90.00 to just come out and give me a quote to see if they…read morecould add a line for a AC unit. The tech said if they couldn't do the work, I would still have to pay the $95.00! lol

A while ago, Jim and his crew helped with a remodel of my bathroom. After the install of the shower…read moredoor, one of his guys touched the silicon drying on the glass, then touched the freshly painted short wall top. silicon and wet oil based paint dont mix well. Not knowing this was Fast Lane's guys, I asked them to replace a water heater, and ac ducting across the attic because there was a crushed run. In the process they crushed another run. I dont blame them its near impossible to get to the other side of the house without stepping on something. After the work, they failed to tell me the shattered a 5-6 foot tube light that was in the attic. If they had just told me they did it, it would be fine, I would of know not to walk bare foot down the hall. They picked up the end prong pieces so all that was left was the glass, there's no way they didnt know it happened. Thinking I could count on them, I called them to estimate fixing the crushed duct as it was blowing into the attic instead of in the laundry room. They came, looked around said they would get an estimate to me, and I owe $75 for them to come and estimate the job. They never mentioned there was a cost to look at it. I had to call the next day and they said "worse case its $1,500" noting itemized, just a rough guess and "I have to cover my costs and I really dont know whats back there and what it will take" I asked what I paid $75 for if they werent going to estimate it? I thought it was suppose to be an estimate not a guestimate I paid for. They should of climbed back there so they could see what the job would take, I paid for them to do that. Jim offered me the $75 back and I accepted, its been a week and 4 phone calls and he still hasnt returned the guestimate fee. They are clearly avoiding me. Another HVAC company came out the same day (in 1 hour) and quoted less than half $680 (that's half when including $75 fast lane's estimate fee) and they actually climbed back to see what was needed. Said it will take 1 hour maybe 2. I wont name the other company because I want this review to be genuinely about fast lane. This other company came out this morning at 8:15 am and was done at 9:07 am. Even told me that they didn't need as much ducting as they though, so it will be less than they quoted. See pic attached. The guys at fast lane seem nice and all but its pretty clear the experience I've had is not likely one anyone would like. By posting this review I'm sure I wont get the $75 back but hopefully it costs them more from anyone that reads this. Maybe change the approach, I wasn't focused on a cheaper price, I was wanting someone I could trust and I would have spent $1,500 if you had given me a better feel. Just because the weather is hot and they are a Heating and Air and plumbing company doesn't mean they are good. Look around.

We have had several issues in the past years dealing with just poor unprofessional…read morecontractors/workers,we located this company and the owner name is Jim,all I can say is AWESOME,great job from beginning until the end of the job,the young lady Ms.Jennifer in customer service was excellent very professional when it came to the knowledge of the business and what was needed and the best prices,my water heater was replaced,Mr.Jim employees were excellent with correcting other issues that past contractors messed up,I recommend this company,they are fast,reliable,stand behind their products,I have nothing (-) to say about this company,I will be utilizing their services for several other jobs also

Been using Cordova Heating & Air for several years, however, we scheduled them to come and do an…read moreannual heating service inspection. We were told between 9 and 12. No one showed up or called. We were told by an office personal that they could not reach the service tech and had no idea where he was or what he was doing--he would not answer phone. Obviously, they have personnel problems and have know become unreliable. We phoned several times trying to find out status and no one was able to give us any information. Told us to call back if tech didn't show up by 12:30. No one bothered to call or check back with us. When we called back again we were told that it would need to be rescheduled. No consideration for the waste of our time waiting on someone to show up.

So appreciated the fast service ! I have had them out 2 times now and both experiences have been…read moreincredible ! thank you for your great service !