In November, I paid to be a priority customer for any service needed. (1 year contract). On 1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. [[HIGHLIGHT]]No one has returned my call each day since.[[ENDHIGHLIGHT]] Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages. read more

Comfort Dynamics Cooling, Heating, Plumbing & Electrical - Text confirmation - Heating & Air Conditioning/HVAC Near Me - Cordova, Tennessee

I've been a loyal customer for years (as well as my parents) and previously held a monthly membership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. [[HIGHLIGHT]]What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers.[[ENDHIGHLIGHT]] I only found out when I looked into scheduling my routine fall HVAC maintenance. [[HIGHLIGHT]]A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems.[[ENDHIGHLIGHT]] This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution. read more

[[HIGHLIGHT]]I had an excellent experience with Comfort Dynamic.[[ENDHIGHLIGHT]] Bruce was extremely friendly and took the time to explain everything he was doing while repairing my heating system, which I really appreciated. [[HIGHLIGHT]]I was also impressed that they were able to schedule my appointment the same day.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Every time I call, their customer service is outstanding--responsive, professional, and helpful.[[ENDHIGHLIGHT]] I highly recommend Comfort Dynamic for reliable and trustworthy service. read more

I just moved to Henderson, TN. I had a complete check done on my heating/cooling equipment. Zacc was very professional and personable. Fortunately everything was in great shape. I will definitely use their services in the future. read more

Comfort Dynamics does it again! Second time they've rescued my AC unit. Bruce diagnosed the issue quickly and repaired my unit! Friendly and professional. I highly recommend Comfort Dynamics, won't use anyone else! read more

Would never recommend or use them again. Have charged me for services and then text me that they are no longer Tennessee. All I want is a total refund from these people. [[HIGHLIGHT]]Spoke directly with Charles and once I paid for everything, he texts me later that they are no longer servicing Tennessee.[[ENDHIGHLIGHT]] read more

Bruce Taylor came to do the repairs on our AC units. We have four total and two went down on Saturday, when this "heat dome" had started. [[HIGHLIGHT]]he called us and said he had some free time could he come early. He arrived within ten minutes[[ENDHIGHLIGHT]]. I will tell you he worked his tail off. Two units are on the third floor, two units on the second floor and of course we have the four outside units. I don't recall the exact times but I think he was there a good five hours. Despite incredible heat in the attics and outside, he was always pleasant. He has not been gone long. The temperature is slowly coming down. I want to add comfort dynamics was not the first place we called. we called the installer of our HVAC units in 2019. It has been four days and no one called us but they asked "how'd we do". Call Comfort Dynamics. Reliable, pleasant and competent. read more

We got a generator with them and they check our furnace and air conditioning units twice a year. Our Technitian, Rashad Williams, was very knowledgeable and did a great job. We have 5 furnace and 5 air conditioning units. [[HIGHLIGHT]]The best part is they will tell you everything that is happening with your units.[[ENDHIGHLIGHT]] And if you need anything to get fixed. Excellent service for the value. read more

Comfort Dynamics Heating and Cooling came through for me in a huge way! Installation Techs Torrez Norfleet and Camron Reese did an amazing job installing my new beautiful HVAC unit! They are very skillful technicians! They had me up and running with my new energy efficient HVAC unit in a very reasonable time frame! Thanks Guys and thanks to Comfort Dynamics!!! Henry Moss read more

Comfort Dynamics Cooling, Heating, Plumbing & Electrical - Here's Comfort Dynamics Heating and Cooling contact information. Call these guys for your HVAC needs or any electrical work needed. - Heating & Air Conditioning/HVAC Near Me - Cordova, Tennessee

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Prompt and fast service. [[HIGHLIGHT]]There was a slight misunderstanding but the company was quick to resolve it and the customer service was outstanding.[[ENDHIGHLIGHT]] The technician, Trey Martin, was friendly and courteous. Highly recommended! read more

Plumbing/gas line leak. [[HIGHLIGHT]]Prompt service where the technician Trey Martin contacted me prior to arrival to address my concerns.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He also called during his visit and after completion of the project.[[ENDHIGHLIGHT]] He has done work at my home before and has been excellent each visit. He is a great asset to this company. read more

Rickie was very thorough in explaining what was wrong with my unit. He even took pictures and provided me with videos to show me instead of just telling me. [[HIGHLIGHT]]I was very satisfied.[[ENDHIGHLIGHT]] read more

The technician was professional and diligent on explaining what is recommended to maintain daily functionality. Will continue to work Comfort Dynamics and will provide positive feedback for future referrals. read more

Everyone was professional from the beginning to the end. They were fast and efficient. I was able to get same day service. I was offered an additional service. The price was the best around! I will recommend this company. read more

Always professional and on time. Tech knew his business. Have used this company many times.

Thanks for providing much pleasantness and professionalism. [[HIGHLIGHT]]I certainly appreciate the manner in which all communication was handled, particularly the picture-text, tracking text message.[[ENDHIGHLIGHT]] Mr. Technician Bruce Taylor was extremely knowledgeable and handled his time most efficiently and the work accurately. read more

[[HIGHLIGHT]]Drew was great. He listened to our concerns and explained what we should, and more importantly, what we shouldn't do[[ENDHIGHLIGHT]]. He was not trying to do any work that wasn't needed or necessary. His knowledge of the Generac system we needed was extensive and he worked to get us the best price. He is definitely the reason we will continue to use Comfort Dynamics . read more

[[HIGHLIGHT]]We are very pleased with the service!![[ENDHIGHLIGHT]] Mike was punctual, knowledgeable and professional. Great problem solver and cleaned up after himself. Would definitely use again! read more

Our air conditioning has been out for two days now. [[HIGHLIGHT]]On Saturday, I called Comfort Dynamics and requested their help. I was told I was on their list and would be called by a technician. No technician called yesterday.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I then called again today, Sunday at one p.m., and was told I was put on the urgent list and that a technician would call me. It is now six pm and when I called back I was told I was taken off the list?!?!?[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Needless to say, we have spent two days in heat and I could have easily called another company yesterday if Comfort Dynamics had been honest and told me they couldn't help.[[ENDHIGHLIGHT]] We are in our seventies and understood the extra fees that come with emergency services. [[HIGHLIGHT]]I don't understand why we were treated so shabbily.[[ENDHIGHLIGHT]] I certainly don't recommend this company. read more

I have the Family Plan and it includes inspection of my HVACS. Once again they delivered very professional service and I am very happy with their services. They installed my generator and tankless water heater. I highly recommend them. read more

Rickie Williams did a great job in helping me with my HVAC system issue. I'd like to give him a 5-star review! Thanks, Leslie read more

The technicians were friendly and appeared to be trustworthy but in the end they were not. They assessed my situation by checking outlets and my circuit breakers and told me the problem was a faulty kitchen socket. They rewired the perverbial faulty socket and two hours later I used my microwave and lost all power in my kitchen, again. [[HIGHLIGHT]]I called your company immediately. The same technicians came out three days later and went to my breaker box as they did before and suddenly found the problem to be my meter which is the responsibility of my utility company which cost me nothing.[[ENDHIGHLIGHT]] I did get the kitchen and patio lights fixed and I am pleased but I am not pleased with the fake assessment and actions. I am sure they knew the problem was my meter not my kitchen sockets. How did they miss the obvious? I'm not a fan of social media revenge so please don't hold my review against your employee. They are trained by you to be for you and your company the most experience I wouldn't have found the root of my problem and for that I am grateful. read more

COMFORT DYNAMICS PREDITORY AND RACIST! My 72 year old Black mother called to get her washer drainage line cleared. The tech arrived, did a diagnostic, and determined that he could clear the line and quoted us over $300 to complete. My Mother paid him IN FULL before starting. After more than an hour, he says that because it is an older house, he can't do the job. He did that AFTER he assessed the situation and attempted anyway knowing the age of the home. He also did not come with the proper tools to complete the job. Now their recommending an additional $800+ repair and the situation is MUCH worse than before. I called to get a resolution but the company double downed on them being paid "for the attempt" not the service. I would strongly discourage anyone from doing business with these people. read more

I spoke with Comfort Dynamics and scheduled a repair that my heater needed and they went above and beyond on my service. My system was 20 years old and I was given the option of repairing the existing unit but the price was reasonable to replace the heating unit with a new one under warranty. They installed the unit for the price they quoted, offered 0% financing, and left my attic looking better than when they arrived. The entire time they communicated timetables accurately and were there when they said they would be. read more

We've used this company for our air conditioner and our hot water heater. The guys were awesome, Brandy is fantastic in the office and we will continue to use them for our heating and air services. read more