My husband and I stayed in this hotel while attending a wedding in the area. I waited too long to…read morebook a room in the hotel where the wedding party was staying -- but that may have been for the best... they were up all hours of the night partying! :) This hotel is only 3 miles from downtown DeLand and just as close to the wedding venue. Easy check-in/check-out! The staff was very welcoming. The room was clean, comfortable and spacious. The normal amenites of wi-fi, flat screen TV, microwave, fridge, coffee maker, and even a pull-out bed were included. They were very gracious with out late check-out due to the fact that we were out late at the wedding reception, as well. If we ever need to stay in Deland again, this will definitely be where we'll choose again!

The staff was terrible. I think one was even a manager. I didn't get his name. They were completely…read moreuninterested in being polite from the time I walked in the door. I was bothering them by coming to their hotel. They claimed to be busy yet I was the only one at the desk and the parking lot was empty. They were not accommodating at all.

Amazing hotel! Very friendly staff. To start stay there was…read morea little issue with the key to my room I initially rented. The owner immediately upgraded my room due to the inconvenience. He is the epitome of everything the owner of an establishment and more. So thank you! The room he put me in. Amazing. Number one for me is cleanliness. Definitely passed. Second, the bed. Perfect. I love it even more than my bed! It is truly divine. The bathroom was nice and big! I love the claw foot tub. I didn't get to experience it but I'm sure it's wonderful. The shower pressure was a little on the lower side. But hey, nothing is as close to perfection as this place. I highly recommend this lovely hotel.

The gentleman running the front desk by the name of Tru was a consonant professional. I have…read moreprobably traveled to 30 or more historic inn located in the Southern United States and this one was uniquely charming. I will say that the rooms do not have adequate sitting space nor is there library or private lounge area to conduct business. However the social life will not be without entertainment if they remain on campus. The bar was always well tended as was the restaurant. I saw the man by the name of Tru operating 24/7 during my long stay and solely because of his presence would I return. Thank you again.

This is my favorite place to stay in Deland. The building is in historic downtown and you can walk…read moreeverywhere. The hotel is charmingly decorated and very clean. The rooms are set up with a separate sitting and sleeping area. There is even a robe and slippers for you to relax in. They have a small restaurant onsite, however, there are lots of local places in walking range. The employees are friendly, the beds are comfy and the location great. If your staying here give this little hotel a try.

Overall, The Artisan Downtown is a decent place. They have really seemed to have gotten their stuff…read moretogether since the last time I was here. At least so far anyway. I will update if this changes through my stay. My first stay was quite horrendous to say the least. Let's hope this stay is a lot better. Update: as I wake up in the morning and go to make my morning cuppa coffee, the Keurig doesn't work. Now, coffee is my life as stated on my page. I don't know what to do with myself as there is nobody working in the front desk, quite literally there is a sign. Disappointed in that. I went to go take a shower and my options were either scolding hot or freezing cold. So I awesomely got to choose between the two. That was pleasant. As stated in one of the pictures you can see that some of the paint is faded in a couple different areas in the room and the wood is showing underneath. Just some basic light maintenance needs to be tended to. And the lightbulbs need to be checked out before customers come into the room. Other than that, I am happy with the aesthetic of the junior suite. It is roomie and nicely decorated. I like the fact that the living room is sectioned off from the bedroom. Makes it feel like you're in your own little apartment versus being in a hotel. They seem to have made some upgrades since the last time I had stayed here. In the bathroom, they have amenities that they did not have before. So kudos to them. Now let's see how the rest of my stay goes! Oh, and Lindsay who works the front desk, rocks!

Stayed here for one night and didn't even want to be there within the first hour. The staff was…read morepleasant. But this place is definitely falling apart, holes in wall, patches and paint that doesn't match. Didn't realize they allowed pets, room next to us dogs kept barking. The wall facing outside must not be sound proofed at all, someone 50 feet away talking and closing car doors could hear like they were in front of our door. They give you breakfast, well I wouldn't call it a breakfast.. refrigerated pancakes and pouches of oatmeal. As we are walking from "breakfast there's a guy standing in the parking lot staring at the sun that was half way up, no blinking! It was weird. I would recommend some revamping if they're going to continue to charge what they do. Wasn't worth half the price. Also tv is way too small for the size of the rooms.

Very nice motel. Check in was pleasant by Jose. In my room each towel was specially folded. Room…read morewas quiet and very clean. I would definitely stay here again. Used my Wyndham membership for a great rate.

Overall loved the hotels location and the service was great! The lobby and rooms were mostly clean…read more Did notice the bathroom wasn't the cleanest, some mold and unclean tiles and walls. Beds were cozy and sheets clean! AC worked well. They did have a pool to use as well! Pros: Great location - walking distance to most bars and restaurants in historic downtown. Clean overall Onsite bar and restaurant. Big and inviting lobby, good for gathering. Nice pool. Good price. Great service from the front desk! Cons: Parking is $11 a night. Bathroom shower was a not the cleanest, had mold in the caulking and walls stained.

Save your money. The balcony views aren't worth it. Stay at the Comfort Inn & Suites I booked this…read morehotel for 3 nights & let me say, I will never again. This place is a 5 story MOTEL. Nothing is nice. Everything is dated and old. We had to switch rooms bc there was drywall mud all over the walls & curtain in the original room. The pillows are all so worn & old, imagine going to stay at your great great aunties house and she pulls old pillows out of her hallway closet. There were NO amenities. NONE.I found out there was no conditioner in the shower container after I wet my hair. There were no bags or liners in the trash can. We were denied having the room cleaned and the bed made on day 2 bc this "hotel" only changes your sheets or takes out the trash on stays longer than 3 days. (WTAF?) There are no microwaves in the rooms. Only a "shared" microwave in the lobby. Now, who wants to see my 3/4 naked Big Man going from the 5th floor to the lobby at 1:30am to warm our burrito? The "breakfast" option is literally a Starbucks. A very simple under stocked Starbucks. Breakfast for (2) was $35.00 DAILY. Your options are (1) food item & (1) drink item. That is RIDICULOUS. Parking is NOT free. This place charges $11.50 daily for parking. (Jeeezus). I booked this place bc it's right in downtown DeLand. The location is NOT worth the price. This tall motel is lacking in so many areas. I will say, the cleaning staff is failing.

I highly recommend this hotel not just for its cleanliness and amazing employees but also for their…read morehonesty and true concern for their guests not just during their stay but after. My daughter and her team had just won the state championship game in Deland and with all the excitement when packing up the room she left her uniform in a drawer by accident!!! We did not realize this until almost one week later since the season has ended. Long story short I called the hotel in a panic almost a week after her checkout date and they not only took the time to go look to see if it was in the Lost and Found. They actually had it set aside with her room number on it. I have never experienced such a level of customer service!!!!! Thank you to everyone at this hotel from the housekeeper that didn't just "throw it away" to the kind front desk manager that took my call at 12:30am and went to look for it---thanks to them I was able to sleep peacefully that night!!!! Highly recommend this hotel---especially for sports teams that have teenagers staying in the rooms and may forget their belongings like my daughter did!!!

If you stay longer than 1 night - you have to ask for housekeeping. The Continental breakfast was…read morenot bad and the staff serving breakfast were very friendly. We meet the manager one morning while drinking coffee and he was nice. Front desk were help when we requested two rooms near each other. However - the walls are thin. Twice we had to swipe out our room key. Our door did not shut easily and took slamming to close.

This is a really great place to stay in DeLand. The staff went above and beyond to accommodate my…read moreMother in a wheelchair. Especially staff member Ky! All of the staff and I mean everyone were happy and pleasant and truly wanted their guests to enjoy their stay. The rooms and facilities were super clean and well kept. The beds were new and comfortable. The ac and heat worked perfectly. Very quiet and sound proof rooms to get a good nights sleep. The breakfast each morning was excellent and different each day with a large variety to choose from. It was cooked well, very clean and organized and delicious. The 24 hour coffee bar was always spotless and had fresh coffee. Fitness room was very nice. Pool was very nice. Best place to stay in DeLand. Lots of shopping and eating establishments very close by in a safe area. Highly recommend!

Hotel is worn out, and crappy condition, and charging more than double of whatever every other…read moreHampton Inn charges. Shameful.

Great rooms for the money. Clean and very affordable. The location is convenient to Orlando and…read moreDaytona but far more affordable. Lots to see in the area, like Historic Downtown Deland, Blue Springs National park, or Ponce DeLeon Springs!

There are not any fans in the bathroom due to that if you take a shower without the window open…read moremold takes over, added the internet goes out what seems like every other day and takes about a week sometimes longer but overall it takes about a week to get it back on for it to be knocked out again the following day. is it worth it, not if internet is needed. Nothing really to do in the area

I was very disappointed in my stay at the 1876 Heritage Inn. There were cockroaches in the bathroom…read morewhich retreated into the floor, and cockroaches in the sleeping area. The pillows were quite old and lumpy. The worst was the cigarette smell which wafted in the room from the outside. The porch which wraps around the building is dotted with chairs & tables. Each table has an ash tray which is full of cigarettes. There appear to be people who live there, and they smoke quite a lot. The interior of the room was painted and decorated quite nicely, however the floorboards under the air conditioner were water-damaged. The Inn is elevated, so you walk up steps or a ramp to the first floor. Both the steps and the ramp are badly in need of refinishing and repainting. I was escorted to my room by the manager after checking in. I realized then I really didn't want to bring much into the room, as it had an off scent. Their website states they clean the rooms, but "time has its own fragrance". I've been in buildings much older than this one, & experienced the fragrance of time in a well-maintained historic building. This was not it. I realized after I left the next morning that the room smelled of cigarettes. I had to wash everything I brought into the room, including my purse. I use a c-pap, and had to change to a new hose as soon as I got home. If you, like me, are a non-smoker, do not stay here. If you are concerned about bringing cockroaches home with you, do not stay here. This is definitely not a 3-star hotel. I've stayed in 3-star hotels. Believe me when I tell you, this doesn't come close to a 2-star hotel. Maybe 1 star. Maybe. Whoever rated this hotel needs to do a return visit and readjust the rating.

I called tonight to ask if they had any adjoining rooms or any rooms with more than one area so…read morethat I can have my baby sleep in a separate room. The first time I called, I realize now, that I was hung up on as I was in the process of asking my question. When I called back the person on the phone decided to let me finish asking my question before rudely snapping at me that this is a hotel and hotels don't have separate bedrooms. Unbelievably rude reaction to what I believe is a reasonable question. I was intrigued by the historic hotel and was planning to stay there and now I absolutely will not. Good customer service is so important! No need to be nasty to people.