AMAZING! Been dealing with pain and muscle stiffness in my shoulders, after one massage…read moresignificantly improved and didn't wake up with tingling and numbness down my arms

I travel a lot for work, I have sports injuries that require maintenance, I have a busy life with…read morekids, dogs, and a partner, and I need frequent massage work as a result. Visiting Cincinnati (my hometown of 18 years) for the weekend, and I found The Garage after searching all over the tri-state area. The reviews (while all incredible) simply cannot do this place justice -- an absolutely incredible experience. A calming space, a gifted therapist with infectious energy, a massage catered to my specific muscle issues, and a vibe that has left me feeling relaxed and uplifted. Stop your searching, forget the fluff that comes with stuffy spas, book an appointment with ONNIE, and GO! I've found my therapist here, and I cannot wait to see them again!

They are great. *UNTIL you try to cancel your membership*. I have been a member for over a year…read moreand filled out the form to cancel. The girl at the desk said that she would submit my form to the manager to see if she approves my cancellation. I have called and left messages twice as well as asked them to have a manager call me when I was in there and filled out the paperwork... to be sure my membership is cancelled. CRICKETS. No callback. I am going to have to cancel my credit card just to be sure they don't charge me anymore because I can't get "approval" confirmation from this location. I have also messaged them on Facebook - on their page and in messenger .... Nothing. Get a Massage here, but DON'T BECOME A MEMBER - it's a black hole that seems to be impossible to get out of!!

I have now been to Atsu twice at Massage Envy and she is talented beyond belief. This last visit I…read morebooked a 90-minute massage, and it was one of the best massages I've ever had. She truly listens to what your body needs and also has an incredible ability to find and work out sore muscles you didn't even realize were causing issues. I walked out feeling like a completely new person. Professional, intuitive, and exceptionally skilled -- I highly recommend Atsu!

I was homeless with a worker's compensation claim. Worker's compensation was denied physical…read moretherapy. They didn't tell me and kept scheduling therapy. I didn't have a mailing address to get the denial letter. They ended up taking nearly ALL of my settlement. Very predatory would NOT recommend.

Lydia was amazing! Whenever I fall asleep and don't want to get up, that's an A+ in my book…read more My facial was amazing. I left feeling relaxed and pampered. I would return and request Lydia again!

Booked online, payment processed and appointment confirmed. Received a call that because of…read moretechnical issues the time slot selected is no longer available (double booked) asked to pick another time. Other time slots were not suitable and my credit card was still charged. Refused a refund because of their error. Poor customer service, would not recommend.

I have a monthly massage membership and I love it so much! The convenience of booking an…read moreappointment with the massage therapist and the help from the incredible staff is awesome!!! This is truly therapeutic and relaxing and I look forward to this every month! Truly worth every penny!