Trying to cancel my reservations. I called. Phone had terrible reception. The man told me to call…read moreback because he was busy. Message: Cancel this reservation for full refund. Thank you Reference Number: LH23012430911331 Check In Date: 20 Feb 2023 Check Out Date: 23 Feb 2023 Date Of Booking: 24 Jan 2023

The customer service provided by the owners of this establishment is egregiously unacceptable! I…read morehave stayed at this hotel numerous times over the last several years for business, as has my husband, but that has come to an abrupt end after our last couple stays there. Most recently, after eating breakfast in the painfully slow hotel restaurant, we had arranged for a late checkout to accommodate our business in town which the front desk attendant graciously said was not a problem (she was not the owner). We walked down the hall to our room at around 9:30 a.m. and the female owner was there already cleaning the bathroom and such. We explained that we would be checking out but it would be later in the day, which she seemed to understand (her English sucks, which could be part of the problem). When we returned to our room around noon, we started to gather our things to leave. My big mistake? Using the bathroom one last time before we headed out. Suddenly there was a knock at our door and the female owner was standing there looking at me like I just pissed on her mother's grave or something. She proceeded to lecture me on how the room was already clean and we weren't supposed to use the facilities if we were checking out that day. She was upset that I had used the toilet because now she would have to go back and do it again! This was going to set her back, what, maybe 45 seconds, but she had absolutely zero problem with alienating a good past customer over something that was so ridiculously minimal...it wasn't as though I had ransacked the room. She raised her voice at me and you can bet your ass I raised mine right back. I told her I was appalled at the treatment and would be reviewing the hotel online. She said she didn't care, but perhaps she will be a little more attentive when reviews such as this start impacting their business. What a total lack of customer service at a small establishment that probably can't afford to absorb these unfortunate acts committed by the owners. You just don't treat people like that when you are a business owner! While I'm at it, I may as well spill about the stay before the one mentioned above. We again were out of our room at breakfast and returned to the same woman cleaning other rooms around ours. Our room had already been made up, but the door was left wide open-not cracked-WIDE OPEN!!! This was a busy weekend in town and the hotel had to be full or close to it, and there sat our bags, left unattended with the door totally ajar. We had cash and jewelry in those bags, but you can bet your bottom dollar the hotel would have claimed no liability had one of the many passers-by decided to help themselves to our belongings. When confronted, the woman acted like we were the ones being unreasonable. We should have learned our lesson at that point I suppose! Pass this place by. Havre is only 20 miles and it's worth the drive to stay at a place that projects a little more respect for their customer relationships. The Best Western or Super 8 are good choices, as I work in the area about 3 days per month.

Lots of machines, you can fill up your own soda, smoking allowed, and no alcohol served.... I also…read morelove the feature that you can cash out your ticket, and instead of having to get cash right away to play another machine, you can use it like a dollar bill and put it into the machine.... I love it.... they also have many machines you won't see in your regular casinos in town....

Went here on a Sunday afternoon, cold and snowy, and had the best time ever…read moreAtmosphere is relaxed, and the employees are very courteous and helpful Had an amazing time played the slots and didn't want to leave lol Next time I am up in that area I will definitely be back

A restful night at the Best Western in Havre Montana. The room was comfortable. It was vary Clean…read moreand roomy. Had all the thing you want. Quiet, a good breakfast waiting for you when you wake. Eggs, waffles, bacon, bread for toasting, and fresh baked biscuits. Also hot coffee that will wake you up if you catch my drift. 5 stars from me.

While traveling home from Glacier NP we stopped in Havre Montana for the night and stayed here…read more Lovely hotel. Seemed pretty new. Bed was pretty comfy the couch they had in room needs replacing not sure where they came from room seems new couch not so much. We stayed for the breakfast in the morning good choice of things to have thank you. Would defiantly recommend if in area. Did see there was another BW in town this one is outside near boothill plaza nice place.

Elena was the best and so very sweet. I had a obnoxious boyfriend who snored so I came down to get…read moreaway from him at 4am and that sweetheart gave me some earplugs to help me get back to sleep. 10/10 recommend!!

This hotel is right on Hwy 2 on the edge of town as we reached Havre - the easiest to find. We…read morearrived a bit early but the room was ready so that was an instant plus. We had a standard room with two queen beds. Room is quite spacious, with a good size fridge and microwave. Bathroom configuration a bit strange - the sink is in the bathroom but there is also a counter right outside the bathroom where there should usually be a sink. Ok to have more counter space but I kept wanting to find a sink there and getting momentarily confused when not finding one there. Not a problem just unusual. There is a desk and an easy chair. Aircon works well and quiet. Room color scheme is pleasing - modern with muted earth tone colors. Hallway is wide as well as the staircase. Insulation seems to be good as it's quiet and you don't hear any noise from neighboring rooms. Bed is comfy and firm. Room lighting very good and bright. Doors are wide here. Nice staircase, the kind you'd want to use. Adequate breakfast.

The AmericInn by Wyndham is a great selection. On the high line of Montana hotel selection can be…read moreslim but with Wyndham you know what you're getting. This hotel is on the smaller end. It's rustic with a home feeling and it has all the basic necessities. I will be coming back to this hotel when I travel in the area for work again.

Travelling the Hi Line? When in Havre, stay with the Americinn team. From checkin through our stay,…read moreservice was excellent and the team was very friendly.

Check-in was last minute. The lady at the front desk was pleasant and efficient. Room was clean,…read morequiet and affordable. Second day, Emily was managing the front desk, and some unexpected issues came up with my travel plans. Emily was kind and considerate and informative about inquiries I was making regarding travel options from Havre to outside locations. She was professional, considerate and helpful. The cleaning staff did a great job of maintaining a clean environment. This hotel offers good standard accommodations with breakfast options in a small, friendly town.

Despite having booked a room with a King bed, our reservation switched to a Queen. Upon check in,…read morewhich was difficult due to the employees language barrier, we were told this hotel ONLY had Queen beds and if we wanted to upgrade we could upgrade to two Queen beds instead of one. The room was not good. There was a dirty recliner chair. An extension cord hung mid air to accommodate the refrigerator, microwave, tv & coffee maker into one of the few electrical outlets. The shower head was old and slammed water into the tub so loudly you couldn't hear the tv over the shower. Water was barely lukewarm. This was the only hotel in the area that accepted pets on our needed date. We knew a Super 8 wouldn't be GREAT, but this was ridiculous.

The owner is very friendly and accommodating. We had an enjoyable stay. The coffee vouchers to a…read morelocal coffee shop was a nice touch!

This is Havre's best kept secret for clean, secure, and oh-so affordable lodging! The owner is…read morehands-on with the refurbishing, decor, service, guest relations, cable TV selections, and provisions for security. Oh, and did I say her lodging rates are quite affordable? When I left a critical pulmonary machine behind, they were right on it!