Just completed a three night stay with myself, a friend and my three children. I am shocked at all…read morethe bad reviews after staying there but realize several are minor things people are complaining about. Check in was seamless and the front desk worker was able to get us two rooms only a few doors from each other. We ate at the landshark night one and it was empty. It was good for a convenient meal night one. We were pains with the valet managing two cars and stuff in both but they were patient and kind with all of our needs. The kids did the pool every night and had a blast. Yes, there is a lot of chlorine in the pool but I understand why. The kids loved checking out the turtles everyone we walked by. Minor inconveniences/issues: The Cafe is only open until 5 or 6pm on weekends days which is fine, but unless you go to a bar there's no vending machines I could find for late night drinks or snacks. Going to the bar for a soda might be triggering to someone sober. Vending machines might be a nice addition. The room wasn't filthy but the couch had stains (presumably from pets but who knows). I understand they only have so much time to flip a room. The TV in the bedroom didn't work. I didn't complain or mention to the front desk as it didn't seem like a huge deal since there's another TV in the living room. I wasn't hugely fond of the curtains for the window facing the hallway inside the building. It isn't completely blackout so there is light from the hallway at all times. It also felt like people could see in and as a female alone with 3 kids that was a little worrisome. Thankfully we were at the end of the hall. Overall, would stay again.

Stayed here over Memorial Day weekend and would definitely consider staying again. The location is…read morehard to beat, you're right on the California/Nevada border, so a few steps puts you in Nevada. Harrah's is across the street and Caesars Republic is catty-corner, making it easy to walk around and enjoy the area. The resort is in a great central location. We walked to restaurants, shops, and even down toward the lake. If you walk straight down, you'll reach the private beach, just keep in mind there's about a $30 entrance fee. The breakfast buffet is a flat $25 per person. It wasn't really worth it for us since we're not big breakfast people. Instead, we grabbed coffee and breakfast sandwiches/burritos from Joe's Merchant in the lobby for around $10-$15. Valet is $40 a day, but parking can be tough to find, so it was worth it for us. Overall, great location, easy to get around on foot, and a place we'd stay at again.

An aging hotel that has been left to slowly fall apart…read more It's actually very sad to witness. In this massive property with over 400 rooms, you'll find outdated spaces, worn furniture, dark and dingy hallways, dirty windows, hard old towels, thin bedding, lumpy pillows, and beds on the firm side. Even the plants outside have stopped being watered and left to die. Ice machines are broken on multiple floors, so you end up wandering around to other floors in the hopes of one working. The indoor pool has a bit of a Hefner grotto vibe but is constantly packed with screaming kids. It's as if someone told management just to keep the lights on because nothing else matters. Prices swing wildly: sometimes just over $100, but on busy weekends they shoot past $600. Then they tack on a $27 nightly resort fee and another $20 for self parking. Truly delusional fees for what you get. I've stayed here several times only because the rooms are comped. I would never pay to sleep here. There are plenty of wonderful hotels, and even motels, in the area that don't charge bogus resort & parking fees. The online room photos are heavily filtered and don't match reality once you check in. A few positives: the rooms are spacious at over 400 sq ft, and some have minor upgrades like newer bathrooms. There's a Starbucks near the gaming floor, a spa and a few restaurants. I haven't tried them so no opinions there. Overall, this place desperately needs a facelift and real upgrades. Until then, the resort and parking fees should be eliminated. Bally's owners should know better.

Hidden fees under IHG promo $20/a night parking hotel guest, $25 valet, $30/a night resort fee…read more Entrance by Sportsbook handicap button never worked. They also gave us a room looking at roof when the hotel was absolutely dead & a parking pass that didn't work on day two, but they fixed it. Marco, Ron, Trinity & pit boss awesome! Older gentleman at cashier all get 5 stars. Starbucks was opened, but didn't know where the employee were for 20m, cigar bar & Casa Del Sol along w/ everywhere else was a ghost town. I understand 'season closed' & weather permitting, but service was awful!! The room was clean thankfully versus the horror stories we read on the way via reviews. Bathroom door like a prison door from TV! Not once did we eat there due to service. Brian at center bar was zero stars. Rude both days. Said I may burn him w/ cigarette if I ash to the left ash tray...bizarre! Never heard that one in my life. Lady at Blackjack table rude, guy at blackjack didn't hit when I asked him to hit & overall the worst experience & I live in Vegas. So I understand the game & business. Wasn't worth the argument so went to bed & didn't spend another penny.

I have traveled to Costa Rica twice now with Costa Rica Deluxe Vacations. Stasha does an amazing…read morejob planning, booking, and getting every last detail right. The transportation between locations are always on time, friendly, and reliable. We were able to choose between various excursions in each location and all were amazing! To name a few, we did: coffee planation tour, volcano viewing, waterfall walks and hikes, horseback riding, ziplining, ecotours, snorkeling, kayaking, etc. I would (and will) most definitely go back and I will go with Costa Rica Deluxe Vacations.

The bad review from a year ago is not warranted. Our family is planning a 3rd trip to Costa Rica…read morewith Stasha and her team. Every trip has exceeded our expectations. They are connected with so many people in Costa Rica. They know the top hotels and quality adventure operators. In addition we have never rented a car as their drivers are phenomenal. We did have one hotel overcharge us and Stasha immediately had the charge reversed. I travel all over the world and CR Deluxe Vacations is The BEST travel planner I've ever worked with.