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    Chip and Crack

    5.0 (1 review)
    Closed 9:30 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Chip and Crack

    Auto windshield repair

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    2 years ago

    Helpful 1
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    Safelite AutoGlass

    Safelite AutoGlass

    (26 reviews)

    Had a windshield replaced in an old Blazer today. The replacement was done at the appointment time…read moreand the job appears to be top notch. The receptionist and technicians were very friendly.

    Leased a new car - windshield split from the bottom in the first few days. Via the dealership we…read morewere directed to a 3rd party that engaged Safelite. After 5 appointments / visits: 1. Ordered the wrong windshield 2. Received a scratched windshield - had to visit to be told instead of a phone call 3. Received a scratched windshield - had to visit to be told instead of a phone call 4. Arrived for appointment only to be told they don't have the parts to do the job - again, another waste of our time for 4 scheduled appointments. 5. Finally get the job completed successfully - they tried to bill us another $500+ for calibration that was supposed to be part of the repair. Claimed (lied) that they had checked with the 3rd party and we owed out of pocket. Spoke to the 3rd party who determined they had never called because if they did, they would have discovered the work order was never supposed to be sent to them and would have directed the business elsewhere. All this nonsense occurred with claims of 'not my problem', 'not our responsibility'. The 3rd party resolved the situation, but the folks running this location have no idea what 'customer service' is as a "service company, not a manufacturing company" per one of their installation techs. Go somewhere else. IMO there is a reason their location numbers are not published.

    Chip and Crack - autoglass - Updated July 2026

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