We ordered using the app. We figured that would eliminate communication problems at the drive…read morethrough. The app is cool enough. It offers the ability to personalize the order, add guacamole or extra cheese, skip the rice, etc. If it all goes to their computer order screen, what could go wrong? That is a stupid question I guess... I still had to go through the drive through line to pick up the order. By the time I arrived at the window it was "ready". It had been paid through the app, so no currency had to exchange hands. With the pandemic protocols they held out a tray with the bag of food. "Contactless," they call it. Against my better judgment I did not double check the contents of the bag. I just took it and went straight home hoping it wouldn't get cold on the way. Nothing worse than cold burritos... Upon opening the bag at home we discovered there were no napkins, no sauce packets... So do you really have to ask if going through the drive through? I guess so. I didn't expect them to include Chinette paper plates or a tablecloth, but really... no sauce packets? But what really got me was 6 items paid for were missing. Not one or two, but six!! I called the store. After being passed around on the the phone like a hot potato I finally got through to someone who could "help me". No, it wasn't Rhonda. Disappointing, I know. So was the person I had to speak to. The Chihuahua spokesdog would have been an improvement. I was hoping for a credit because I really didn't want to have to go out again. Since it was paid via a Google play card, their only solution was for me to return to pick up the missing items or hand them the card for a credit. Totally unacceptable. Starbucks would have bent over backwards, offered the solution of my preference, thrown in some extra product or a significant savings on a future purchase and offered to donate blood in my name. Well, maybe not the blood donation, but the point is they take customer service seriously. Taco Bell apparently not. The items we did get ranged from mediocre to OK. Maybe it's been too long since I've been out of quarantine and my expectations were too high. My son went and picked up the missing items since it was mostly what he had ordered. No "we're so sorry." No kind of apology at all. No complimentary cinnamon twists (darn). Just take this and move on. For a company that shares my last name (Bell), I am glad we're not related. Cliff Notes: To avoid excessive disappointment when you're hungry and order here: Be bold and specify every single thing you want. Including sauce packets, napkins, and ice in your iced tea. Be nice, but assume you're dealing with an idiot. They may not be, but don't take chances. Then double check everything. Where is that Chihuahua anyway?

This Taco Bell had some of the greatest services she was amazing and very friendly! My good ol T6…read moreHit just the spot very crunchy, very well handled with care and passion! The young lady helped us out with comedy entertainment to make the experience more explosive! Every taco bite had just the right amount of cream and fresh diced tomato with beef cooked to perfection and very toasty, delicious, spontaneous, crunchy taco! We also ordered a full on size XXL Burrito! It was massive in size with razor sharp appearance, with a juicy, tender bite! I will go back to this Taco Bell for more! Would recommend to everyone I know.

This place has gotten a lot of love from the community, unfortunately I can't find it in me...this…read morehas to be an honest review. The wings were very subpar, sorry. They look meaty...they look delish...but the flavors were quite lacking. One...what is up with the chives and sesame seeds. They did ask me if I wanted them on there...I said sure. But I don't see how that adds anything to the flavor profile of the wing. Is it for texture? I have noticed it's more common in Mexico..so maybe they're bringing that practice over here? But offering it on every wing? Sesame seeds and chives do not go with every single wing flavor. Moving on... The wings were a good size...and well cooked. I think these are air fried...so the fry on the wing left a little more to be desired. I honestly don't remember the flavors I chose...but probably Iwiings and Buffalo... The one thing that really threw me off...and almost made me stop eating, was their ranch in the small cups. I wish I had not stirred the ranch that much to have recorded it better..so I was given 3 cups and each cup was the same. As I was dipping my wings into the small cup, I noticed the bottom of the cup was extremely watery, while the ranch at the top was very thick. It could be simply explained...dressings settle. But it made me wonder...do they water down their dressings? Or did the ranch settle? But then why did it settle toward the top...maybe they have the cups upside down, so it settled to the top because of that? But still ...it was very unsettling to see all of sudden this watery mess push up through the ranch...I tried to record it right but I had already mixed it too much. One of the few times I can say I was almost grossed out on a food item and stopped eating. Is it worth the love? Well they also sell ribs..but if your name is based on wings, I will grade you on wings. Even with their great discounts, unfortunately will not try this place again.

The location in Pharr has the old lady with the worst customer service skills obviously she is…read morerelated or is owner people like her are why businesses fail! The wings are good but when you order bone in and they give you boneless she won't even make it right and fix things even though paying for Bone In . I went in thinking I would get B1G50 off for Bone In like advertised. My reciept what I paid for indicates , Bone In/Bonless when I get home both are boneless and she would not help she said she would charge me $7 more to give me 10 bone in. Worst customer service ! How can you charge me for clearly what says bone in when we went back and tells her she says $7 more to give me bone in WTH ' watch your order and reciept people

I order a 2 piece chicken combo at 12:30 pm to go. The chicken was small, OLD AND DRY. It was last…read morenight leftovers they couldn't sell. This is the second time I have the same lousy service for my money. They could give the products they don't sell to the needy people for free, but in my case, I expect them to serve me a product I paid and not something I wouldn't give for free to a crew working on my backyard digging a drainage FOR FREE. I used to love Popeyes back in Los Angeles but this establishment is A DISGRACE. And the people working there reflects the management... they are NOT representing the Popeyes chain with pride. I wonder if they give that same chicken to their love ones. Taco Palenque is next door... better place to spend your hard earned money. Popeyes is dead to me in the RGV.

Terrible Popeyes location! go to any other restaurant in the area. Undercooked chicken, soggy…read morebreading terrible service and it's always dirty

It took 20 minutes, employees were confused and messed up my order, the burger was cold, and fries…read morejust tasted like potato's with zero salt. This will be the last time I'll ever eat here again.

My order was messed up on the app but Jazmin went above and beyond to help me with my order and she…read moreeven brought it to me. 5/5 made my visit.

Terrible service. Went through the drive thru and ordered large fries and got a medium fry that was…read more80% empty. Called the store to dispute. No answer. Terrible service terrible McDonald's. Disrespectful workers with hella attitude. Unacceptable

My fries were mot full all the way and they looked like they ate it and my sundae looked halfway…read morefull

Honestly we didnt even notice we got mold on the bread…read more First time this happens cant even call since the number don't work I hope we dont get sick since it was two of this meals 36.22 not worth it! Super unhappy with this

The service in customer so poor, we are a frequent customer and recently notice a lot of recent new…read morestaff . What happened the the ones that were there? They were awesome in customer service and now it's poor. They never have ice, there ice cream machine breaks down , their systems where you order most of them are out of order , and they mess us in orders a lot. Some changes need to be made cuz this is the only stars in Edinburg.

Friendly service...good salsas to go with their complimentary chips. The food, in my opinion,…read moreneeded a little bit more "Sazón". We tried the torta, potato tacos, and the bistec potato.

I saw the manager screaming at a teenager about bulll lowkey wouldn't recommend this place the…read moretreat your food like it's just what ever the burnt my onion rings :(

Allow online orders already, please. Every self respecting, right minded person in the 'Burg not…read moretryna drive cross town in this hot a55 weather for the dogfood they serve over on University. be fr now

Look this is saying a lot because Circle K has always been my favorite gas station. However at this…read moreparticular location the dimwit working the night shifts needs to get an attitude check. Every time I buy something he is always moping around exhaling with this stupid disrespectful body language. Fix your behavior.